Wickes - Braintree Avis 

112
•
TrustScore 4.5 sur 5

4,6

Century Drive, Braintree Essex, CM77 8YL, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have just had a wonderful experience because Sonney not only supported me with my loading but ensured they were nicely loaded into the car even figuring out how to open the trunk. Honestly am not su... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris from Braintree branch was so helpful. He looked into express delivery for me but i realised I had left it too late for express delivery. So he very kindly helped me load up my trolley (20bags of... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I visited braintree wickes recently to pick up some items to decorate my house. Whilst I was there I was walking around trying to find a staff member to support me. I saw one staff member Donna at the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received fantastic customer service from Vikki. I wanted help to contrast paint colours across Wickes and Dulux range and she took the time to check stock, compare online reviews which helped me cho... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Braintree

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Century Drive, Braintree, Essex, CM77 8YL, Royaume-Uni

  • +441376306600

4,6

Excellent

TrustScore 4.5 sur 5

112 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(112)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly staff's Pam a joy very…

Very friendly staff's Pam a joy very helpful, this store has more or less everything, very clean and tidieness,they even go extra mile to get what you need.
Recommended

1 septembre 2026
Avis spontané
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Réponse de Wickes - Braintree

We're so pleased to hear about your positive experience and that you found Pam to be friendly and helpful, Euan. It's wonderful that you appreciate the cleanliness and tidiness of our store. Thank you for your kind feedback. - Andrew

Noté 5 sur 5 étoiles

I been to a lot of Wickes stores

I been to a lot of Wickes stores but this one is by far the best and thats because of the staff. Especially Mandy, she helped me with my difficult paint order today and she was patient, professional and extremely helpful. Pam was also very helpful. Highly recommend this store

1 septembre 2026
Avis spontané
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Réponse de Wickes - Braintree

We're so pleased to hear about your fantastic experience! It's wonderful that our team provided such excellent service, and we're especially glad that Mandy and Pam were patient, professional, and extremely helpful with your paint order. -AK

Noté 5 sur 5 étoiles

Went into Wickes Braintree over the…

Went into Wickes Braintree over the weekend and was helped by Donna who was very friendly, helpful and made the trip a very easy experience. Thanks Donna!

29 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Hi Charley, We are delighted to hear that Donna was friendly and helpful, making your trip a very easy experience. It's wonderful to know they made such a positive impression. -Ellysse

Noté 5 sur 5 étoiles

If Carlsberg did trade centre staff…

It’s been a tough week, absolutely pouring with rain, traffic jams and a final materials pick-up at Wickes, Braintree…

There’s Donna, service with a smile, product knowledge exemplary. A credit to your organisation.

29 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Thank you for taking the time to share your review with us. We're so pleased to hear that Donna provided such excellent service and product knowledge, especially after a challenging week. We appreciate your kind feedback. -AK

Noté 5 sur 5 étoiles

Really helpful

Really helpful, Donna got us exactly what we needed in minutes, highly recommend.

29 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Thank you for your wonderful review! We're so pleased to hear that Donna was able to assist you so quickly and effectively. We really appreciate your kind feedback. -AK

Noté 5 sur 5 étoiles

Was served by Donna very friendly…

Was served by Donna very friendly always smiling. Also very Knowledgeable greet customer service with a smile.

28 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Thank you for taking the time to share your review with us. We're really pleased to hear that Donna was friendly, always smiling, and very knowledgeable. We appreciate your kind feedback! -AK

Noté 5 sur 5 étoiles

Visited today to get a few item I was…

Visited today to get a few item I was assisted by the very helpful cashier Donna into locating everything I needed.

Great customer service

26 août 2026
Avis spontané
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Réponse de Wickes - Braintree

We're so pleased to hear that Donna was very helpful in locating everything you needed, Richard. It's wonderful to know you received great customer service. - Andrew

Noté 5 sur 5 étoiles

Purchase of pea shingle Asked Donna for location of pea…

Asked Donna for location of pea shingle, and Chris loaded it into my car, perfect service, both very happy and helpful

26 août 2026
Avis spontané
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Réponse de Wickes - Braintree

We're so pleased to hear that Chris and Donna provided such perfect service during your visit, Joanne. It's wonderful to know they were both happy and helpful! - Andrew

Noté 5 sur 5 étoiles

Donna was extremely helpful today

Donna was extremely helpful today! Really kind and went above and beyond to help us! Very, very nice lady and made us feel reassured when we had no clue what we was looking for!

26 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Hi Samy, Thank you for your review about the great customer service you received from our colleague Donna in our Braintree store. It's good to know that you got the products that you required. We are grateful for your review and your business.

Noté 5 sur 5 étoiles

I go into Wickes Braintree practically…

I go into Wickes Braintree practically every day and receive a great service every time. All the staff are really helpful and if they haven't got something in stock will go above and beyond to get it. Particular mention to Donna, who is excellent.

25 août 2026
Avis spontané
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Réponse de Wickes - Braintree

We're so pleased to hear about your consistently positive experiences at our Braintree store, Lesley! It's wonderful that our team is helpful and goes above and beyond to assist you, particularly Donna. We truly appreciate your kind feedback. - AB

Noté 5 sur 5 étoiles

Great customer service

Donna served us today in Braintree and was very happy and helpful towards our purchase.

25 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Hi, Sinead. Thank you for taking the time to share your review with us. We're really pleased to see that, Donna was very happy and helpful during your visit to our Wickes store in Braintree. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Donna was great help at the desk

Donna was great help at the desk. Thank you.

25 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Hi, Serhat. Thank you for taking the time to share your review with us. We are really pleased to see that you're happy with the customer service provided by Donna. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Great service

Great experience, found what we needed straight away. Service from Donna on the checkout was first class, introduced us to the trade card and explained about the solar panels that we could potentially get 10% off.
Great service.

25 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Hi Craig, We're so pleased to hear about your positive experience and that you found what you needed quickly. It's wonderful that Donna provided first-class service and introduced you to the trade card and solar panel options. Thank you for your kind feedback! - Sean

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always. Donna especially friendly

25 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Thank you for your wonderful review! We are so pleased to hear that you received excellent service and found Donna to be especially friendly. -AK

Noté 5 sur 5 étoiles

Came in today to the Braintree store …

Came in today to the Braintree store and was served by the lovely Donna, always so friendly and welcoming. Credit to the store and team.

24 août 2026
Avis spontané
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Réponse de Wickes - Braintree

We're so pleased to hear that Donna was friendly and welcoming during your visit. It's wonderful to know they made such a positive impression. -AK

Noté 5 sur 5 étoiles

I use the Braintree store regular as a…

I use the Braintree store regular as a Trade Pro customer and find Donna and the team happy and helpful.
As an example, when I collect sheet material, one of the team are always willing to give me lift.
Till check out is good, and should queue form they are prompt opening other till positions.

19 août 2026
Avis spontané
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Réponse de Wickes - Braintree

We're so pleased to hear about your positive experience at our store! It's wonderful that our team is happy and helpful, especially when assisting with sheet material and managing queues efficiently. We truly appreciate your kind feedback. -AK

Noté 5 sur 5 étoiles

All ways go to wickes to get all my…

All ways go to wickes to get all my materials
All ways find the staff happy and friendly always happy to help Donna serviced me today always friendly and helpful I’m

19 août 2026
Avis spontané
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Réponse de Wickes - Braintree

We're so pleased to hear that you always find our team members happy and friendly, and that they're always happy to help, especially Donna. It's wonderful that you had such a positive experience. - AB

Noté 5 sur 5 étoiles

Very friendly and helpful customer…

Very friendly and helpful customer service. A special thank you to Donna—she is the best.

19 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Thank you for your wonderful five-star review, Alan! We're so pleased to hear that our customer service was friendly and helpful. It's fantastic to know that Donna made such a positive impression. - AB

Noté 5 sur 5 étoiles

Donna was very helpful and polite

Donna was very helpful and polite. I was returning some items that I had over ordered from the Braintree store. I had to pick some more materials up for tomorrow, been a hard day at work. He politeness, over all self was a breath of fresh air.

19 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Thank you for taking the time to share your review with us. We're really pleased to hear that Donna provided such a positive and refreshing experience during your visit, especially after a hard day. We appreciate your kind feedback. - AB

Noté 5 sur 5 étoiles

Helpful young man

After a very unhelpful young lady the day before, we were very impressed with a young man named Sonney who found what we were looking for in the warehouse and brought a pallet out on a trolley. We were then able to complete our cloakroom.

5 août 2026
Avis spontané
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Réponse de Wickes - Braintree

Hi, we're so pleased to hear that a team member was able to help you find exactly what you needed in the warehouse. It's wonderful that you could complete your cloakroom project! -LG

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