Wickes - Brentwood Avis 

198
•
TrustScore 4.5 sur 5

4,7

Brook Street, Brentwood Essex, CM14 5LX, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to Brentwood wicks this morning needed advice on various suitable products and had Bailey advise me he couldn’t have been more helpful if he tried what a lovely helpful guy, I do not usually post... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a new toilet seat for a suite I purchased 3 yrs ago from Wicks. It appeared to have been discontinued. So I attended the brentwood store and spoke to Pushpa who understood the issue. Push... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered Paint on line, very prompt service for collection. Although unable to collect until Bank Holiday Monday. It appeared Dulux does not stock or sell 5 litres in Daffodil White. Despite being... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Our overall experience with Wickes has been so disappointing. We had a new kitchen fitted in March 2026. In August 2026, the brand new freezer broke down, the strip between the ovens started to co... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Brentwood

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Brook Street, Brentwood, Essex, CM14 5LX, Royaume-Uni

  • +441277233899

4,7

Excellent

TrustScore 4.5 sur 5

198 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(198)

14 688 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Austin was very helpful and pleasant…

Austin was very helpful and pleasant and nothing was to much trouble. Excellent customer service, we don't normally come into this store but will again in future.

10 mars 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Austin in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Just a big shoutout to Anthony who was…

Just a big shoutout to Anthony who was so helpful to my wife and I when we visited Wickes in Brentwood. Thanks Anthony!

1 mars 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Anthony was super helpful with paint…

Anthony was super helpful with paint recommendations for the exterior and interior of my house. Thanks!

4 mars 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Holly, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Excellent service and polite assistance…

Excellent service and very engaging and polite assistance from Anthony!! Will shop/visit again.

1 mars 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Roshan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

New Bathroom

Mr. Navdeep Bhandal designed our new bathroom for us to our specification. We had a good deal from Wickes. All the necessary components were delivered on time and installation was completed without any issues.

3 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey there, thanks for your wonderful review, and I'm glad that Navdeep was able to help you with your bathroom design, enjoy your new space. - Dylan

Noté 5 sur 5 étoiles

Always friendly and helpful in store

Always friendly and helpful in store. It’s worth going to a more local smaller store to find what you need and I find you get help more easily too

Anthony was a great help getting things out to the car

22 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey Alice, thanks for your wonderful review, and I'm glad you always enjoy the service in our Brentwood store! - Dylan

Noté 5 sur 5 étoiles

Fantastic customer service from Anthony…

Fantastic customer service from Anthony who we met in store today. We couldn’t find something and he was really helpful and took us to the right place. Had the pleasure of being served by him at the till. Just an overall lovely young man who is smashing his job. Thank you!!!

22 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey Tanya, thanks for your positive review, and I'm delighted Anthony was able to help you in our Brentwood store. - Dylan

Noté 5 sur 5 étoiles

Anthony was amazing

Anthony was amazing. Super friendly and amazingly helpful. Nothing was too much trouble. Great guy.

22 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey Matt, thank you for your amazing review, and I'm glad that Anthony was able to help you out in our Brentwood store! - Dylan

Noté 5 sur 5 étoiles

Anthony was exceptionally polite and…

Anthony was exceptionally polite and helpful. Changed my mind on a click and collect which Anthony happily exchanged.

22 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey Samantha, thanks for your five-star review, and I'm glad Anthony was able to help you out with your click and collect order. - Dylan

Noté 5 sur 5 étoiles

GIVE ANTHONY A PAY RISE

GIVE ANTHONY A PAY RISE!

This dude on approach was AWESOME! customer service and advice was exactly what we needed when we visited the Brentwood wickes branch! His character and the way he conducts his professionalism with customers is an exact representation of what type of people you need to run the store!

22 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey Georgia, thanks for your five-star feedback, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan

Noté 5 sur 5 étoiles

Anthony was really

Anthony was really helpful and made the shopping experience so much easier. A very pleasant shopping trip. Would definitely shop here again ☺️

21 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey Charlotte, thanks for your five-star review and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan

Noté 5 sur 5 étoiles

I came into store today and was served Anthony …

I came into store today and was served by Anthony, he was very helpful, chatty and has great personality

21 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Jayne, We're so glad to hear you had a positive experience with Anthony. We appreciate your kind words and are happy to know that he provided you with excellent service. - SF

Noté 5 sur 5 étoiles

Antony was a legend

Antony was a legend. Real help, very knowledgeable. Excellent customer service.

21 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Yassen, Thank you for taking the time to leave your review. We are thrilled to hear that you had such a positive experience with our team member. We strive to provide excellent customer service and appreciate your kind words. - SF

Noté 5 sur 5 étoiles

Thank you Anthony

Thank you Anthony. Really helpful advice. Much appreciated

21 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Guy, We're so glad to hear that you found Anthony's advice helpful. We appreciate you taking the time to share your positive experience. - SF

Noté 5 sur 5 étoiles

Wickes Brentwood (8409)

Wickes Brentwood (8409)

Fantastic customer service during my visit to the store this week. Ant was super helpful with making enquiries for me on the system to find a product, and also processed a refund for me. Ant was very friendly and it goes a long way.

10 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Leah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Wickes Kitchen Design has impressed us

The Wickes employee, Navdeep, in the Brentwood branch was the person we dealt with from the start of our process of choosing, designing and installation our new Kitchen. We are now at the stage of having received and approved the design, the included equipment and associated extras that we required. Our Kitchen installer has “ site visited” and all arrangements and installation date have been agreed.
We have both been impressed by the manner in which this process has been progressing, Navdeep’s design was detailed and included all the elements we had asked for, he was very personable, skilled and professional in the dealings with us. The process was at no stage a “ sales pitch”, it was very much one in which we as customers were the highest priority. All stages, costs and implications were fully explained in detail at all times.
Our fitter, Kevin visited us as the first “ fitting and installation” phase and has proved to show the same excellent qualities as Navdeep.
So to sum up, Wickes has provided a Kitchen Design process that impressed us and so far, it has gone very smoothly

1 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey Roy, thanks for your wonderful feedback, and I'm delighted that you loved the service from Navdeep throughout your kitchen design. It makes us proud you're happy with the end result, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Bought a kitchen through wickes using…

Bought a kitchen through wickes using Tunay he was very helpful and made the process really easy

No problems would recommend him to anyone.

1 février 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hey Ryan, thank you for your positive feedback and I'm delighted that you enjoyed the service from Tunay throughout your kitchen design process, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Great experience

popped in with no idea of what I needed. Anthony was a great help. he was very knowledgeable, polite and fun. Will definitely be back!

27 janvier 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Jenny, thanks for taking the time to share this feedback, we are pleased to hear that Anthony was a great help, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Great customer service by Anthony

Great customer service by Anthony. Polite, friendly and very helpful.

25 janvier 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi Stacey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Anthony and Sara were super helpful and…

Anthony and Sara were super helpful and knowledgeable! Thank you!

25 janvier 2025
Avis spontané
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Réponse de Wickes - Brentwood

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony and Sara in our store and that they provided you with useful advice. -AH

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