Excellent service from the team when looking at having a new kitchen. Tom and team and Luke were exemplary regarding explaining the system and availability. Luke was very quick at putting forward a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2, Aldermoor Way, Longwell Green, Bristol Avon, BS30 7DA, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Service so bad. Initial delivery booked for 12.08 only half the order turned up (I had builders booked for the next day). Reply from customer service as follows: As discussed on the phone ea... Voir plus
L'entreprise a répondu
Very easy to order a new bathroom. Luke Stone was very efficient and knowledgable. Everything we needed was discussed and alternatives suggested. Came away thinking it was a really professional servic... Voir plus
L'entreprise a répondu
I have previously had a Wickes kitchen & based on that experience have returned, not really wishing to go anywhere else. Rich Bounds helped bring my kitchen vision to life. He was helpful, knowledgeab... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Bristol
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Unit 2, Aldermoor Way, Longwell Green, Bristol, Avon, BS30 7DA, Royaume-Uni
- +441179609716
4,1
Bien
182 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service amazing staff highly…
Excellent service amazing staff highly recommended 👌
24 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hey Tracey, thanks for your wonderful feedback and I'm glad you enjoyed the service in our Bristol store! - Dylan
The Staff at this store are without a doubt unparalleled at other hardware stores…
The Staff at this store are so helpful and professional, clearly well trained and lead by a great leader.
You will find everything you need at a great price, no need to go to inferior stores, where prices are higher and with poor quality products.
You will only find the best people, prices and products at this store.
1 février 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Della, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH
If I could give Rich a better score…
If I could give Rich a better score than 10 I would, great service from Rich, meeting all of my needs (there was a lot). Such patience and nothing was too much of a struggle for him.
5 février 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Callum, We're so glad to hear that you had such a positive experience. It's wonderful to know that you felt heard and understood, and that your needs were met with patience and care. - SF
Love popping into store such a good…
Love popping into store such a good selection of building materials the staff are always friendly and are happy to help
3 février 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Dan, Thank you for taking the time to leave this positive review. We are thrilled to hear that you enjoy our selection of building materials and appreciate the friendly and helpful staff. - SF
Nathan the manager very customer…
Nathan the manager very customer friendly and customer 1st orientated. As he organised the mixer machine for it to start working after 2 different visits as the mixer machine was Dulux pair.
Hannah was superb as on Monday 3rd Feb as she tried her best to do 2 Tubs however only 1 Tub mixed.
So request for 2nd Tub to be done as she’s made she it was done before she finished.
This has now made it easier to paint my house, as it was on hold due to mixer machine availability.
Give Hannah a 5 star
A happy colleague who knows about good customer service.
3 février 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Manny, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Hannah in our store and that they provided you with useful advice. -AH
Réponse de Wickes - Bristol
Hi Wayne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Friends in and outside of the store
Every member of staff there has given me the friend treatment, making me feel welcome every time. Rich Worlock always seems happy to talk and help
15 août 2024
Avis spontané
Réponse de Wickes - Bristol
Hey Scott, thank you for your five-star review, and I'm delighted that you enjoyed the service from Rich in our Bristol store! - Dylan
Despite us only wanting to re-vamp part…
Despite us only wanting to re-vamp part of a kitchen that we inherited from the previous owners, Rich Bounds still provided a great service with attention to detail to ensure we achieved the result we were looking for.
18 janvier 2025
Réponse de Wickes - Bristol
Hi Janet, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB
Taylor really listened to me
Taylor really listened to me, considered my requirements and preferences and helped me through the design and ordering process.
3 février 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Mrs R, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Taylor and how pleased you are with the service you received. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
We have recently had a new kitchen…
We have recently had a new kitchen designed and fitted by wickes. The design consultant, Richard Bounds, was brilliant, and came up with a design that made the most of the space and also included some features that made it a more unique kitchen. Our fitter, Ian Ridge, was also brilliant and clearly took a lot of care in his work with a great eye for detail and a precise finish. We are really impressed with the service received and our new kitchen and would highly recommend. Amazingly the whole process was very stress free as it was so well managed. Thank you
31 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Caroline, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Richard in our store and that they provided you with useful advice. -AH
Great service
Great service. Easy to book a convenient home visit and Taylor was really helpful and knowledgeable, happy to tweak the designs and answer any questions we had. Many thanks
25 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hey Tara, thank you for your five-star review, and I'm delighted that Taylor was able to help with your design, enjoy your new space! - Dylan
Shane Gibbs design consultant made me…
Shane Gibbs design consultant made me and my wife fill very comfortable with how he dealt with the design of our new kitchen. He advised us on what would work best for us and with his experience it all came together, I am vey pleased with the outcome and now I can’t wait to see the outcome of the well designed plan he made. I would highly recommend Shane to friends and families to advise their project. I would like to thank Shane for making the whole experience possible with little stress. Martin &cheryl
31 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hello Martin, thanks for your wonderful review, and I'm glad that Shane was first class throughout your kitchen design. It makes us proud you would recommend us and enjoy your new space! - Dylan
Service and helpfulness is amazing.
25 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hello Ryan, thank you for your five-star review, and I'm glad that you enjoyed the service in our Bristol store! - Dylan
Rich Bounds did a fantastic job helping…
Rich Bounds did a fantastic job helping us to pick our bathroom. Lovely, friendly guy who was very knowledgeable about the products and very patient with our dithering! Process all very slick, easy and stress free.
27 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Hannah, thanks for taking the time to share this feedback, we are pleased to hear that Rich done a fantastic job with your new bathroom. We appreciate you taking the time to let us know. RD
Great service
Great service by Taylor who was so helpful and very knowledgeable in his role.
25 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Mathew, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Rich bounds was great with helping us…
Rich bounds was great with helping us design and talk through our new bathroom!
25 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Kristina, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH
Rich bounds at wickes longwell green…
Rich bounds at wickes longwell green has been so so helpful. He always answers emails promptly and is always happy to help when we go instore.
25 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Meg, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH
Great experience with Matt at Longwell…
Great experience with Matt at Longwell Green store. Nothing too much trouble despite numerous changes by me.
Would definitely recommend.
24 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Matt in our store and that they provided you with useful advice. -AH
recommend Rich Bounds for kitchen…
Would recommend Rich Bounds for kitchen design. From designing to ordering Rich made it easy. Very good with communication and listening to what we wanted.
20 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Tracey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rich in our store and that they provided you with useful advice. -AH
Just purchased our new kitchen in store…
Just purchased our new kitchen in store from wickes longwell green Bristol .
Site visit carried out today 09.00 today by Rich Bounds quote ready 16.00 hrs today kitchen ordered great service by consultant advised us of all details of units etc
Great service
20 janvier 2025
Avis spontané
Réponse de Wickes - Bristol
Hi Jan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.