Excellent Excellent customer service from Rhys in Wickes in Caerphilly. Despite me turning up early for my purchases and their systems being down, Rhys told me 'it's not a problem and that he woul... Voir plus
L'entreprise a répondu
Parc Pontypandy, Gallagher Retail Park, Caerphilly South Glamorgan, CF83 3GX, GB
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Excellent Excellent customer service from Rhys in Wickes in Caerphilly. Despite me turning up early for my purchases and their systems being down, Rhys told me 'it's not a problem and that he woul... Voir plus
L'entreprise a répondu
12 months today I had the misfortune to have Wickes supply and fit a new kitchen and utility. The kitchen is still not finished, shoddy workmanship not rectified and the floor in the utility and kitc... Voir plus
L'entreprise a répondu
Dealing with Thomas was an absolute pleasure. He was so helpful and we were kept fully informed throughout the whole process. We cannot thank you enough.
L'entreprise a répondu
Jacqui was really helpful when we purchased some flooring. She talked us through opening a trade pro account as my partner owns a windows and doors company. She was friendly, polite and couldn’t do en... Voir plus
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Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Parc Pontypandy, Gallagher Retail Park, Caerphilly, South Glamorgan, CF83 3GX, Royaume-Uni
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I had a lovely experience in store the ladies Sian and jacqui we very helpful and friendly. It was a pleasure to shop at wicks

Réponse de Wickes - Caerphilly
I visited Wickes in Caerphilly earlier I needed floor tiles but needed help checking how much I needed to buy. The staff were so helpful and I was able to purchase the correct amount. Jack a staff member there put all 14 boxes of tiles onto the trolley checked the batch numbers & also helped put the very heavy boxes into my car.
Thank you so much for all your help. Great store.

Réponse de Wickes - Caerphilly
Sion and the lady on the till with glasses appologies I didn’t get her name, were very helpful getting my cladding issue sorted and they did spot on.
Cheers both
The Ludds

Réponse de Wickes - Caerphilly
I had the pleasure of being assisted my a wonderful young man by the name of Sion, he was extremely helpful in finding the right worktop for my project
He even helped me load it on to the trolley and also to put it on top of my van, what a lovely guy and a great advocate for Wickes and true customer service

Réponse de Wickes - Caerphilly
Jacqui was amazing thanks for all your help today!

Réponse de Wickes - Caerphilly
Lee (gallaghers court) was very helpful, kind and knowledgeable in his role. Waited to offer to help myself and my mother to the car with our tiles. Would definitely recommend recieving his help in store

Réponse de Wickes - Caerphilly
Sian helped me with paint very helpful
And friendly

Réponse de Wickes - Caerphilly
Jacqui is a great member of staff and is an asset to wickes. The prices are fair and the discount for trade is a good incentive, better than that orange shop down the road!

Réponse de Wickes - Caerphilly
A quick thanks to Ian S of Wickes Caerphilly. I popped in this morning for six bags of 100 litre bark. He was clearly on his morning break but had jumped to help me load up what are quite heavy bags.
Thank you Ian S

Réponse de Wickes - Caerphilly
Wanted to thank member of staff who kindly helped myself lifting Heavy Tiles into trolley . Lovely manner above went beyond and beyond.
Thank you

Réponse de Wickes - Caerphilly
Ian has been really helpful and offered lots of information and options, and answered our questions clearly.

Réponse de Wickes - Caerphilly
Very helpful in caerphilly store Ian S took the time to help me find the right screws i needed for door handles i was very impressed with his help and advice

Réponse de Wickes - Caerphilly
Another visit to Wickes Caerphilly to pick up some paving slabs, Richard and Hannah helped take them off the shelf and on to my trolley, both were very friendly, Richard then offered to take them to my car and load them into the boot, which was a great help, Thank you Richard. This is the 2nd great customer service I've received in a week from the Cearphilly store. Would never get that service in B&Q

Réponse de Wickes - Caerphilly
Visited the Caerphilly store today , staff very polite and very helpful when I asked for some help in purchasing some patio slabs.
Store worker named Ian S. was amazing in getting the slabs onto my trolley, taking my payment at the till and then loading them into my car as I requested. Ian S. was very polite and I would recommend him and the store to anyone. Thank you Ian S.

Réponse de Wickes - Caerphilly
When we attended the store we had an idea of what we wanted, from speaking with Ian he devised a plan we wouldn't have envisaged. The outcome was better than we thought, leaving us with a lot more space thank you Ian
I'd also like to say about the amazing job Matt has done, he completed the bathroom fitting and done a fantastic job, clean, efficient and very thorough, thank you both

Réponse de Wickes - Caerphilly
Sarah, Ian, Sian were so knowledgeable and helpful when I visited the store. They had great ideas on how I could get my job done quicker and better and took time to help me choose materials and pack them in my car. Always excellent service at this store.

Réponse de Wickes - Caerphilly
Liz from Caerphilly store provided exceptional service .She stopped what she was doing in the store and directed me around the store to find the exact products that were suitable for me .She also sought advice from the kitchen fitting department regarding the type of taps available to meet my requirements.
Thank you Liz for such excellent service.

Réponse de Wickes - Caerphilly
Ian.s , served me today and I received excellent service and help to take the goods to my vehicle, I recommend this store

Réponse de Wickes - Caerphilly
Sometimes a member of staff goes above and beyond what is expected. This was the case when I called in to buy some guttering and down pipe and also some sealant. I was assisted by a very helpful and knowledgeable gentleman who advised me on which type of guttering and also the best sealant to use. He said his name was Ian Suller. Because of him I will be using Wickes again in future. I'm very grateful to him.

Réponse de Wickes - Caerphilly
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