Wickes - Chesterfield Avis 

One of the staff called Joseph was so helpfully to us and took time in explaining options and pricings

Very knowledgeable and very conscientious

A credit to the company

Dwain Griffin arrived promptly. He measured up, drew a rectangle (said to represent our kitchen.) He promised the plans in 48hrs. max. It has been 7 months and we have heard nothing! Worst service imaginable.

Ian was really helpful I was being very particular about the paint I wanted and he helped us throughout our visit to wikes, we painted the walls today and the colour was exactly what I wanted!

I recently ordered from wickes of Chesterfield and the buying online was great easy to navigate and see what I was ordering and see the clear pictures. The delivery driver was brilliant nice friendly young man. Respected my property and was very helpful as I ordered 4 big bags of pebbles for my garden, he asked me where I would like them to be placed so saving me a job of lugging them from front garden to back garden.
Delivery was speedy and on time.

Wickes went above and beyond for our Scout group by generously donating a foldable trolley for us to use at camps and during our weekly meetings. It might seem like a simple item, but for us it makes a huge difference.

The trolley is sturdy, practical, and has already made transporting equipment safer and easier for our young people and leaders. Their support helps us focus more on delivering great activities and less on the heavy lifting—literally.

It’s fantastic to see a company genuinely supporting local community groups. Thank you, Wickes, for helping us give our Scouts the best experiences we can. Your kindness will be appreciated for years to come.

Easy to order products, clear pricing. Had a delivery today from Chesterfield store and the delivery driver was truly outstanding, very personable young man and very helpful.

The Wickes team were very helpful in sorting out a TradePro account - Sarah was great and very patient in assisting us.

Joseph hooper was great help, reaching flow state and knew what he was doing 😊

Joseph hooper was great help and reached flow state

I had a very disappointing experience at the Wickes store in Chesterfield recently.

While shopping in the store itself was fine, the service at the tills completely let the experience down. The staff member who served me, A larger man who I believe was named Rico or Rich according to the name badge, was abrupt and dismissive throughout the interaction. There was no greeting and it felt as though serving customers was an inconvenience rather than part of the job.

When I asked a simple question, I received a short and unhelpful response, which only added to the frustration. Good customer service doesn’t require much — just basic courtesy and a willingness to help — but unfortunately that was completely lacking in this situation.

I hope management at Wickes Chesterfield take feedback like this seriously and remind staff that professionalism and politeness towards customers matter. This interaction left a very poor impression and made what should have been a simple purchase unnecessarily unpleasant.

Based on this experience, I’ll definitely think twice before returning to this store.

Many thanks Susan.

Joseph was incredibly helpful and patient in giving advice for materials and tools for my renovation project. As a DIY novice, his knowledge and kindness was much appreciated.

Visited to get some Dulux paint mixed. Craig was very helpful, and found a good solution when a product was out of stock

I bought a tin of exterior gloss paint. Well stocked up and good quality. I got served straight away.

Easy ordering process and efficient delivery. Will be ordering again

Awesome service, drivers are helpful and friendly. It’s £4 in time and fuel to use the delivery service if you don’t need the items immediately, even better if it’s something that won’t go in the car like an 8x4 sheet.

Very efficient service from ordering in store to delivery. Would definitely use Wickes again.
Thank you

excellent delivery again. had another delivery by citysprint of compost, fast delivery on time, had 4 hour slot and could track the van live too. had these delivered to my back door accessed from a different street, courier was very helpful and polite. trolleyed them down narrow lane through my door and put them neatly on my path where i wanted them. will use again, had same great
service last year

Items arrived next day no issues, I received regular texts and emails with tracking and delivery times.

Popped in to the Chesterfield store for some Dulux paint mixing, Ian was friendly and knowledgeable and gave me some great advice.

Fantastic service!