Wickes - Chesterfield Avis 

116
TrustScore 4.5 sur 5

4,6

Wheatbridge Road, Chesterfield South Yorkshire, S40 2AB, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just ordered a bathroom suit plus wet wall pannels from wickes in Chesterfield and was really pleased with the help we received fron Sandy Bownes,who was very knowledgeable off the products and the am... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sandra Bownes at Wickes Chesterfield is absolutely excellent. We sought advice via email about replacing a Wickes toilet seat and received an immediate reply from Sandra with two products which would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Design process was very easy. Sandra Bownes at Chesterfield was very helpful, knowledgable and competent. She was able to answer our questions and responded quickly to follow up emails. Hoping the... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Great price and stock but customer service is worst I've ever experienced. I don't usually leave reviews as everyone has an off day but all staff looked miserable and seemed more interested in having... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Chesterfield

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Wheatbridge Road, Chesterfield, South Yorkshire, S40 2AB, Royaume-Uni

  • +441246558620

4,6

Excellent

TrustScore 4.5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(116)

14 684 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service!

Doing a decorating project and wasn’t sure what paint to buy. A member of staff was very helpful and helped me get everything I needed. Really happy with the service and will definitely shop here again.

20 août 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi Harrison, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great store

I recently called in to Wickes Chesterfield to buy some laminate flooring. I will be honest, I didn’t have the first clue of how many packs I would need and was a little hesitant to ask as didn’t want to be a pain! My worries were soon forgotten when a lovely gentleman asked if I needed any help and gave me advice on how many packs I would need. He helped me load them onto my trolley and took me to the checkout. Once I had paid for my items the gentleman then helped me to take these to my car. This was first class service and I would highly recommend. I look forward to returning to Wickes Chesterfield in the future for my next home project.

16 août 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi, Lisa. Thank you for taking the time to share your review with us. I'm delighted to learn that our colleagues at our Wickes store in Chesterfield, were really helpful when going to purchase your laminate flooring. I'm happy to hear that they gave helpful advice and provided excellent customer service. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Walked into wickes with ideas put at…

Walked into wickes with ideas put at ease straight away by design consultant Lesley with every step,measuring up,choosing the kitchen and our budget,delivery date and fitting the kitchen all smoothly undertaken professional beautiful job.absolutely adore my kitchen!Thankyou Wickes.

15 août 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi Venessa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lesley in our store and that they provided you with useful advice in bringing this Kitchen to life. -AH

Noté 5 sur 5 étoiles

Brilliant staff

I went into store and straight away welcomed by a lovely member of staff who’s name was Sophie.
She was doing some charity work for the shop and I ended up spending £20 on paint with her.
She also helped me set up my trade account and reserve some doors.
The whole experience was really positive and really easy.
Sophie is a credit to the team!!!
Thankyou Sophie

8 juillet 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

We appreciate you sharing your positive experience. We're so glad to hear that our staff member Sophie welcomed you and assisted you with your paint purchase, trade account setup, and door reservation. It's great to know that you found the entire experience easy-GS

Noté 5 sur 5 étoiles

Good availability

Good availability, store tidy, didnt have to wait to be served at till.

2 juillet 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

We appreciate you sharing your positive experience with us. It is great to hear that you found what you needed quickly. TW

Noté 3 sur 5 étoiles

Be wary buying a kitchen from this…

Avoid buying a kitchen from this company. They have taken 155 days to complete the delivery of a £25k kitchen. In that time we have been sent wrong or damaged parts. Promised delivery days have not happened and then parts have turned up unexpectedly. All piecemeal. Impossible to get through on the phone so you resort to emails which take days to get a response. They then offered a paltry amount of goodwill which did not even cover the extra fitting costs i incurred through multiple revisits never mind the fact our kitchen was 5 months late being finished.

Following this review the CEO of wickes did get in touch directly with me which was good of him. He called me to apologise and arranged with him team that I got a suitable amount of compensation. So he gets kudos for sorting out a bad situation which restores your faith.

I originally gave them 1 star but have amended after he took action to retrieve the situation

5 juin 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hey Dave, thank you for your valuable feedback, and I'm sincerely sorry to hear about your kitchen experience, if you can please reply back to the private message to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan

Noté 1 sur 5 étoiles

Went in with a mistaken order purchased…

Went in with a mistaken order purchased online wanted to swap for the correct item received abuse and insults from the lady behind the till
Vile human.
IM NOT SHOPPING THERE AGAIN

10 juin 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

We are very sorry you experienced such unacceptable behaviour while trying to correct your order. We will investigate to ensure this does not happen again-GS

Noté 5 sur 5 étoiles

Great customer service

Great customer service - Keith has seen our project through from initial ideas to installation. Would recommend Wicks Chesterfield

20 mai 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

We're happy to hear that the project, from start to installation, met your expectations. We appreciate your recommendation!-GS

Noté 5 sur 5 étoiles

Julian (kitchen & Bathroom designer)…

Julian (kitchen & Bathroom designer) made our journey stress free with the knowledge he gave us when designing our kitchen and also the person he got to install (Andy). Everything from start to finish was amazing I would definitely go back for when we want our Bathroom upgraded.

7 mai 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Thank you for your kind words and five-star review. We're thrilled to hear that you had a positive experience with our designer and installer. We strive to provide excellent service and are glad you enjoyed the process from start to finish. We hope you enjoy your new kitchen and look forward to helping you with your bathroom upgrade in the future. TW

Noté 5 sur 5 étoiles

Kitchen replacement

Kitchen replacement

2 mai 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Thank you so much for taking the time to leave your review! We are glad you have found your kitchen replacement to be 5 stars!
-AF

Noté 1 sur 5 étoiles

Worst workmanship

Worst workmanship, customer service and general attitude i have ever experienced.
Even failed to send the miserly compensation that they offered.
NEVER again!!!!
Pictues are available on completion no central heating or hot water. Customer is 91 year old

24 octobre 2024
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

We understand your frustration and apologize for the negative experience you've had. We take all customer feedback seriously and are committed to improving our services. We're sorry to hear about the issues you encountered, and we have sent you a request for more information so we can investigate this further.
-AF

Noté 5 sur 5 étoiles

Saved my old back.

Cashier offered a carry to car service and a pleasant young man did all the lifting and shifting,both a credit to the Chesterfield store.

3 avril 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

We're thrilled to hear about your positive experience at our Chesterfield store. We appreciate you taking the time to share your feedback. It's wonderful to know that our team members went above and beyond to provide you with excellent service. - SW

Noté 5 sur 5 étoiles

Dwan at Chesterfield

Dwaine at Chesterfield was extremely helpful and made designing our new bathroom a very enjoyable process! Would definitely recommend and use again with confidence! Thanks Dwaine!

15 mars 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Dwain and that you enjoyed the design process for your new bathroom. We appreciate your recommendation and look forward to serving you again in the future. - SW

Noté 5 sur 5 étoiles

Our first choice for building materials…

Our first choice for building materials , is Wickes .
We find the Wickes Store in CHESTERFIELD, to be very good value.
The staff are friendly and helpful.
They stock a wide range of products.

25 février 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi Phil, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Support for Dronfield Infant School

We contacted Wickes to see if they would help support with some materials for re-developing our school grounds. Sophie was so quick to respond and offered to support with some materials for our planters, which have made a fantastic area for our mud kitchen, which is used all year round. We're very grateful to Wickes and their community fund, thank you!

27 novembre 2024
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi Mrs Horsfield, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Community Support

Sophie was extremely helpful, willing & positive in supporting our local scout group in donating a gift for our fund raiser. Great ethos & community support, thank you Sophie & Wickes

2 mars 2024
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi Judi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Wickes provided Wingerworth Community…

Wickes provided Wingerworth Community Festival Group with a voucher to spend in store. We bought materials needed to mark out the pitches and setup the site for the annual Wingerworth Fun Day. We also bought wood and paint for a local artist to make a cut-out for the event. We are very grateful to Wickes and Sophie was very helpful. The Fun Day brings the wide community together and allows local voluntary organisations/ clubs and charities to promote themselves, fund-raise, gain new members and volunteers to run them, as well as helping people to feel part of the community and improve mental health and well-being. Thank you so much.

15 juin 2024
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi Jill, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Really friendly and helpful staff

Really friendly and helpful staff, even suggested alternatives and located the items carrying the heavy items outside. The products were of a higher quality than we needed which made the experience even better. We have since recommended the Chesterfield branch to others.

26 février 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Children’s allotment plot

The chesterfield branch provided funding for some benches for the children’s allotment plot, Sophie was so helpful and came to visit to see the end result.
A huge thank you 🙏

31 mai 2024
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Charity Donation

Wickes provided us with a charity donation for our plot at a Community Garden. it enabled us to turn an overgrown patch into a beautiful are where we grew flowers, fruit & vegetables. It was greatly enjoyed by all involved. Thank you so much

26 février 2025
Avis spontané
Logo de Wickes - Chesterfield

Réponse de Wickes - Chesterfield

Hi Rachael, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus