Wickes - Croydon Avis 

150
•
TrustScore 4.5 sur 5

4,6

The Colonnades, Purley Way, Unit 5, Croydon Surrey, CR0 4RQ, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ria Hassan did a plan that looks better in reality than it did on paper. It is so well designed, light, airy and looks twice the size with the way units have been moved around. Wickes delivered everyt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent professional service from Michael Poulton in designing and organising our new bathroom. A great range of products which look fantastic. Excellent installation from BKFS Ltd which Wickes org... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

How are they in business? Booked a consultation online at home to quote for a new bathroom. They changed the appointment time without calling us to check this would be suitable. No follow up... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My recent experience at Wickes has been amazing thanks to the staff member named “Influence” at the Croydon Branch. He helped end-to-end with choosing my kitchen, and I was very impressed by... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Croydon

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • The Colonnades, Purley Way, Unit 5, Croydon, Surrey, CR0 4RQ, Royaume-Uni

  • +442032510117

4,6

Excellent

TrustScore 4.5 sur 5

150 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(150)

14 656 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ria Hassan did a plan that looks better…

Ria Hassan did a plan that looks better in reality than it did on paper. It is so well designed, light, airy and looks twice the size with the way units have been moved around. Wickes delivered everything on time except for the worktops, which we and the fitters had not wait for, delaying completion by three days. The fitters were professional and tidy.

12 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Elaine, Thank you for your five-star review concerning our design service at our Croyden store. In particular how happy you were with our designer Ria. We are pleased that you are happy with our overall service and hope that you will enjoy your new kitchen for many years to come. Thank you for trusting us with this project and your business. -DG

Noté 5 sur 5 étoiles

Excellent professional service and products.

Excellent professional service from Michael Poulton in designing and organising our new bathroom. A great range of products which look fantastic. Excellent installation from BKFS Ltd which Wickes organised. Muhammad and Rahib and their team have done a fantastic job. We are delighted with the whole experience and love our new bathroom.

29 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Fiona, We are absolutely thrilled to hear that you are so delighted with your new bathroom and the entire experience. It is wonderful to know that the design process was so professional and that the wide range of products met your expectations perfectly. We are also incredibly pleased that the installation team did such a fantastic job bringing the vision to life. Thank you so much for sharing your lovely feedback with us. - Sean

Noté 5 sur 5 étoiles

I want to thank John for all his help

I want to thank John for all his help, he is a real asset to the store.
It is now my favourite store.
Always well stocked and clean.

23 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi su Barry,

We are absolutely delighted to hear that you had such a wonderful experience and that John was so incredibly helpful. It is fantastic to know that our clean, well-stocked environment has made us your top choice to shop. Thank you so much for sharing your lovely feedback with us. -Ellysse

Noté 1 sur 5 étoiles

How are they in business?

How are they in business?

Booked a consultation online at home to quote for a new bathroom. They changed the appointment time without calling us to check this would be suitable.

No follow up after visit, no email with quote no paperwork left with us?

Don’t think your designer likes their job or cares to be honest.

Safe to say we won’t be using wicks.

6 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Rebecca. We are truly sorry to hear about your experience with your bathroom design appointment. We have sent you a request for further information, so we can look into this matter and address it with the team. - Andrew

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff. Micheal was able to produce a plan to my exact requirement. He was approachable and very helpful, this ensured our overal experience brilliant.

20 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Sharon, We are absolutely delighted to hear that you had such a brilliant experience during your visit. It is wonderful to know that Micheal was so approachable and provided the dedicated support needed to create a plan tailored perfectly to your requirements. Thank you so much for taking the time to share your lovely feedback with us. - Sean

Noté 5 sur 5 étoiles

Lewis was exceptionally helpful today

Lewis was exceptionally helpful today, guiding me on a number of different issues and going the extra mile. Thanks Lewis.

9 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi, Adam. Thank you for taking the time to share your review with us. We're really happy to see that, Lewis was exceptionally helpful and went above and beyond to provide excellent customer service. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

10/10 service-ask for staff named “INFLUENCE”

My recent experience at Wickes has been amazing thanks to the staff member named “Influence” at the Croydon Branch.

He helped end-to-end with choosing my kitchen, and I was very impressed by his knowledge of kitchen products.

Please commend him 10/10. A real asset! And will be recommending him to others.

Mrs A Thomson

8 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Alison, We are so pleased to hear about your amazing experience at our Croydon branch. It is wonderful to know that you received end-to-end guidance and that our team member's extensive product knowledge impressed you so much while choosing your kitchen. We truly appreciate your feedback and your kind recommendations. - Sean

Noté 5 sur 5 étoiles

John was very lovley and helpful!

1 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi chants. Thank you for taking the time to share your positive feedback. We are so pleased to hear that you received such wonderful assistance and kind service from John during your recent visit. - Andrew

Noté 5 sur 5 étoiles

Nathan the manager was exceptionally…

Nathan the manager was exceptionally helpful from when we arrived into the store. He guided us to purchase the best products, asked us about the project that we were doing to our home and ensured we had everything that we needed. Even though the store was near closing time he still made sure he was attentive to what we needed and even helped pack the products in our car

1 octobre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Shakira, Thank you for telling us about your visit to our Croydon store and about how helpful you found the store manager. We appreciate your review and your business.

Noté 5 sur 5 étoiles

Highly recommend Wickes Croydon

Specific thank you to Nathan and Dennon who were so helpful and patient during my recent visit. I went into the store unsure on what I needed but left really pleased and confident in the choice I made thanks to them, 100% recommend as your go-to home improvements store

30 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Samantha, We are so pleased to hear about your positive experience! It's wonderful that Nathan and Dennon was so helpful and patient during your visit. We are delighted that you left feeling confident in your choice. - Sean

Noté 5 sur 5 étoiles

Excellent customer service

I attended this store to buy materials for a renovation but needed guidance on products. I was served by Nathan who is a real credit to this shop. He was knowledgeable, patient and super helpful which made the whole experience very positive. His customer service and care was exemplary and he really went the extra mile to provide a professional and informative service. Thank you so much Nathan, I will definitely be back for future products

30 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Ama, we are so pleased to hear about your positive experience! It's wonderful that our team member was knowledgeable, patient, and super helpful, making your whole experience positive. We are delighted that their customer service and care were exemplary, and they went the extra mile. -LG

Noté 5 sur 5 étoiles

Staff were so helpful

Staff were so helpful! Customer service was great.

30 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hello Monica, Thank you for your wonderful five-star review! We are so pleased to hear that our staff was helpful and that you experienced great customer service. We truly appreciate your kind feedback. - FC

Noté 5 sur 5 étoiles

We have just had a kitchen fitted

We have just had a kitchen fitted. The whole process was seamless from start to finish. The kitchen designer (Influence) was extremely helpful and provided good ideas in planning the kitchen. The customer services team were always available to help. Finally the Kitchen fitters (R B Kitchens) have done a truly wonderful job. The finish is quite outstanding.

25 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi, John. Thank you for taking the time to share your review with us. We're really pleased to see that the whole process was smooth from start to finish and that your design consultant was extremely helpful and provided good ideas throughout. We're also happy to see that your installation team did a fantastic job and that our customer services were on hand to help at anytime. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Paint purchase

Popped into Croydon store this afternoon to get various paints. Steve and Tiger were very knowledgeable and looked after us well. Happy customers.

25 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hello Robert, We're so pleased to hear about your positive experience and that our team members were knowledgeable and looked after you well. It's wonderful that you're happy customers! -JG

Noté 5 sur 5 étoiles

Served by Patrick

Served by Patrick. Patient and clear in supporting me to order what needed.
Would come to him for help everytime.

24 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Pep, We are so pleased to hear that Patrick provided such excellent and clear support. It's wonderful to know you had such a positive experience. Thank you for your kind feedback. - Sean

Noté 5 sur 5 étoiles

I went into Wickes to buy new tiles

I went into Wickes to buy new tiles, a toilet and sink for a new bathroom. Tiger helped me find exactly what I was after, the whole process was quick and easy for me.
An asset to the team!

23 juin 2026
Avis spontané
Logo de Wickes - Croydon

Réponse de Wickes - Croydon

Hi Jake,

We're so pleased to hear about your fantastic experience! It's wonderful that our team member helped you find exactly what you needed, making the process quick and easy. We truly appreciate your kind feedback. -Ellysse

Noté 5 sur 5 étoiles

Great service from Nathan

Great service from Nathan, helped me get my Tradepro signup and helped me set up my delivery, very freindly and warm service

22 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Terry, We're so pleased to hear about your positive experience. It's wonderful to know that our team member provided friendly and warm service, helping with your signup and delivery setup. - FC

Noté 5 sur 5 étoiles

Great store

Great store, great products and great staff. Croydon branch.
Thanks guys

19 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi David, we're so pleased to hear you had such a positive experience at our Croydon branch. It's wonderful to know you enjoyed our products and found our staff to be great. Thank you for your kind feedback! -LG

Noté 5 sur 5 étoiles

Wickes Colonnades…

I often visit the Wickes Colonnades branch on the Purley Way . I wish to commend the great service I have received on so many occasions from ViVi who is an absolute asset for your organisation . She will so often stop to say hello and when I ask for assistance on various store items , not only will she lead me to the exact place but also explain the range of products that are available to me . I had often wanted to say a big formal thank you to Vivi and I felt this was the best way to compliment her for a great and positive attitude towards her customers . Well done Vivi for your helpful commitment which has not gone unnoticed. - Sanjay

17 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Sanjay, We are delighted to hear about your wonderful experience at our branch and the exceptional service you received. It's fantastic that our colleague consistently provides such a great and positive attitude, going above and beyond to assist you with product information and location. We truly appreciate your kind words and recognition of their helpful commitment. - FC

Noté 5 sur 5 étoiles

Very helpful specially Ria Hassan…

Very helpful specially Ria Hassan really appreciate. we buy 4 times kitchen from wicks was great product thanks

11 septembre 2026
Avis spontané
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Réponse de Wickes - Croydon

Hi Danial, We're so pleased to hear about your positive experience and that you found Ria to be very helpful. It's wonderful to know you've chosen our kitchens multiple times! - FC

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