Wickes - Glasgow Avis 

199
TrustScore 4.5 sur 5

4,5

2345 London Road, Glasgow Glasgow, G32 8XP, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Spent a couple of hours with Terri in the Glagow branch today designing our kitchen. What a great experience. Loads of great suggestions around layout, cabinets and accessories. We didn't feel rushed... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Orderd 3 bifold doors. Courier came with only one door. Claimed that the depot had phoned me to inform me that the other 2 were damaged - no-one had phoned me. Contacted Wicks who said they had no ide... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today my husband and I attended the Wickes showroom to look at a design plan for a new Kitchen and Bathroom with Kenny McCarlie. He was a very pleasant salesman who made us feel very welcome and was c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service very helpful and friendly staff. One staff member even went above and beyond and gave me a few tips on how to get my awkward cargo into my car thank you for that Morag!

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Glasgow

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 2345 London Road, Glasgow, Glasgow, G32 8XP, Royaume-Uni

  • +441417632830

4,5

Excellent

TrustScore 4.5 sur 5

199 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(199)

14 293 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jason and his colleague very extremely…

Jason and his colleague very extremely helpful and helped me purchase what I was looking for and more. I was also helped to my car with my purchases which were quite large. Really happy with my shopping experience. 5 stars

25 octobre 2025
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Réponse de Wickes - Glasgow

Hi Connie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jason in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Jason who seen to us went above and…

Jason who seen to us went above and beyond great knowledge very polite and helpful lovely guy

24 octobre 2025
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Réponse de Wickes - Glasgow

Hi Janette, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jason in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Home Visit by Terri

Terri was friendly, knew her stuff and answered all my questions knowledgeably. She had an empathy with me on what I wanted.

20 octobre 2025
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Réponse de Wickes - Glasgow

We're happy to hear that you found Terri friendly and knowledgeable! We appreciate you sharing that they understood your needs and answered your questions well. -AK

Noté 3 sur 5 étoiles

Ordered 2 items and Wickes could only…

Ordered 2 items and Wickes could only supply 1. When I ordered the 2 items the monies where taken off my account instantly, after being told that 1 item could not be supplied and would get a refund, i have to wait at least 3 weeks for the monies to go back into my account, this is not right you can take the monies in seconds but have to wait 3 weeks to get back!!. I have to source the materials elsewhere and pay for it so i'am out the monies twice

1 octobre 2025
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Réponse de Wickes - Glasgow

Hi John McColgan, We're sorry one item wasn't supplied and about the refund delay. We know it's frustrating to wait after being charged. We appreciate your feedback and will review our processes. -LC

Noté 5 sur 5 étoiles

Kitchen design

We had a appointment with Daryn in London rd Glasgow to help design and choose a kitchen
After being at other suppliers and coming away even more confused than before we went it we weren’t sure what to expect
He was great he took the time to find out what I needed and didn’t need in my kitchen he explained the difference between the range of kitchen and worktops and have loads of advice on what could work together
Nothing was too much trouble he was very patient till we got the right kitchen
We loved the kitchen he help us design and pick that we have placed a order
Highly recommend anyone looking for a kitchen should go and see him

17 octobre 2025
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Réponse de Wickes - Glasgow

We appreciate you taking the time to share your experience. We're happy to hear that Daryn was able to help you design your new kitchen. It's great to know they were patient and provided helpful advice. -AK

Noté 5 sur 5 étoiles

The planning is exceptional

The planning, ordering and paying part of buying a kitchen from Wickes was super slick and easy assisted by a polite, calm and understanding man called Kenny. Not only did he guide us through the myriad of choices of cupboard shapes and sizes, doors, appliances, sinks and taps etc he also suggested ways in which to finance our project and gave us peace of mind we were in safe hands. We then me Terry the fitter (I’m going to call him Project Manager) as he is the one in our house when the kitchen rip out starts and organises all the trades in which he was magnificent. I hope that the rest of the project goes as smoothly and from what I have witnessed this far I will have NO concerns.

18 octobre 2025
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Réponse de Wickes - Glasgow

We appreciate you sharing your experience. We're happy to hear that the planning and ordering process was smooth and that you felt supported by Kenny during the kitchen purchase. It's great to know that the project is progressing well. -AK

Noté 5 sur 5 étoiles

A Journey with the Wickes Glasgow Team

My experience with Wickes Kitchen, and particularly with the outstanding team, has been exceptional. From the initial design stages through to the final installation, the professionalism and friendly approach of everyone involved have truly impressed us. We are incredibly pleased with the finished kitchen; it looks absolutely amazing.

10 octobre 2025
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Réponse de Wickes - Glasgow

We're happy to hear that you had an exceptional experience with our kitchen team. It's great to know that their professionalism and friendly approach impressed you. We're incredibly pleased that you love your finished kitchen and hope you love it for many years to come. -AK

Noté 1 sur 5 étoiles

Terrible company

Terrible company. Ordered a bathroom fitting months ago. Still waiting. It's been put off twice. And the tradesman quoted another price. I'm not paying the other price.

6 octobre 2025
Avis spontané
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Réponse de Wickes - Glasgow

Hi John,

We regret to hear about the delays and pricing concerns with your bathroom fitting. I've sent you a request for more information, and we'll look into this.

-Ellysse

Noté 5 sur 5 étoiles

Daryn at London road was brilliant.

Daryn at London road was brilliant.
Great design great price for a kitchen

4 octobre 2025
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Réponse de Wickes - Glasgow

Hello Shirley, thanks for your five-star review and I'm glad that Daryn in our Glasgow store was able to help you with your kitchen design, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Great experience and great results

From start to finish, everything went smoothly with our new kitchen. The design process was made easy thanks to the designer (Kenny), who was not only very helpful but also informative, offering great suggestions and really listening to what we wanted.
The fitting team were prompt, professional, and efficient. They took the time to explain each step as they went along, which really helped us feel confident in the process.
We’re absolutely thrilled with the final result and wouldn’t hesitate to recommend this team to anyone looking for a well-designed, expertly fitted kitchen.

8 septembre 2025
Avis spontané
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Réponse de Wickes - Glasgow

Hi Zahida, We appreciate you sharing your experience. We're happy to hear that the design process was easy and that the fitting team was prompt and professional. Thank you for your recommendation! -LG

Noté 1 sur 5 étoiles

Poor workmanship- do not use Wickes contractors

Wickes botched the delivery of splaah backs for my kitchen (which they were beimg paid to supply and fit). Naiively I agreed to pay the contractors before the splash backs were delivered and installed- having been advised to do so by Wickes. The contractors then returned to fit the splash backs when they arrived 2 weeks later. Because I had already paid them, they did a terrible job. They did not glue one of the panels in place and haven't sealed any of it. Wickes have refused to engage in my complaint and their website offers no option to have this fixed

28 mars 2025
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Réponse de Wickes - Glasgow

We appreciate you sharing your review with us. We regret to hear about the issues with the splashback delivery and installation. We have requested more information to look into this further. -AK

Noté 2 sur 5 étoiles

Unimpressed with initial home visit

I made an appointment for someone to come and measure my kitchen at 4pm because I would be home from work by then. The person arrived at 3.30pm and rather than wait for me, they ended up in my house alone with my child. Yes he is 15 and looks older but was clearly in a school uniform, having only just arrived home himself. This should not have happened. They should have waited outside until the adult homeowner who made the appointment was there. Safeguarding should be a number one priority. They were gone by the time I arrived home (leaving behind their measuring tape in my kitchen).

8 septembre 2025
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Réponse de Wickes - Glasgow

Hi Caroline,

We appreciate you bringing this to our attention. We're sorry the appointment didn't occur as scheduled and for the concern caused by the early arrival. I've sent you a request for more information to look into this.

-Ellysse

Noté 5 sur 5 étoiles

Kitchen Kenny 😊

Kenny made the experience very easy, no hard sale tactics, can’t wait for the delivery day

30 août 2025
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Réponse de Wickes - Glasgow

Hi Joanne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kenny in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Wickes Bathroom installation

Just had my Wickes Bathroom installed. Despite unexpected hiccups, which were totally on my end, Kenny from the Wickes Showroom, London Road, Glasgow team was amazing throughout. Always available at the end of a text or phone and extremely helpful and patient. The installers ML Plumbing & Heating, a family team, including Paul the tiler were friendly, efficient, informative and have made my bathroom look spectacular. Cant thank them all enough.

1 septembre 2025
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Réponse de Wickes - Glasgow

Hi Minnie,

We're happy to hear that your bathroom installation went well, despite the unexpected issues. It's great that the team was helpful and patient, and that the installers were friendly and efficient. We appreciate your positive feedback!

-Ellysse

Noté 5 sur 5 étoiles

Kitchen planning and purchase

From initial contact, thru to delivery and installation, Wickes did not disappoint.
We were lucky to get Kenny as our designer and principal point of contact. Kenny was very creative in his design, maximising space while ensuring the budget was met. A very good experience overall, and where there was a slight issue with one of the units, Kenny ensured a good resolution. He is a credit to the Wickes brand.

30 août 2025
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Réponse de Wickes - Glasgow

Hey Steve, thank you so much for your amazing feedback regarding the service from Kenny throughout your kitchen design, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Excellent service from Martin at Wickes Glasgow

We had a Wickes Bespoke Kitchen fitted in August 2025. Martin at the Wickes Glasgow store provided impeccable service throughout, guiding us expertly through the design process, helping us make the most of our space and always being approachable. The installers contracted by Wickes (Menzies Kitchens) brought the design to life and the quality of the finish is excellent. Would highly recommend anyone considering a new kitchen to go to Wickes.

28 août 2025
Avis spontané
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Réponse de Wickes - Glasgow

We appreciate you sharing your experience with us. We're happy to hear that Martin provided excellent service and guidance throughout your kitchen design. It's great to know the installation met your expectations and that you are pleased with the result. Thank you for your recommendation! -AK

Noté 5 sur 5 étoiles

I place 3 orders this week from 3…

I place 3 orders this week from 3 companies including Wickes. One company didn't keep their website upto date on stock; it was out of order when I ordered it. They took my money and 4 days later told me they never had it. It was refunded and I had to shop elsewhere. 2nd order, the ridiculous company left off my house number on the mailing label and Parcel Force returned. They expected me to wait until they had the package back to refund me and wouldn't send it straight back out on return. I had to shop elsewhere again. Wickes ended up going out of stock of two items. I was willing to wait for delivery so they just postponed delivery saving me from shopping elsewhere. They gave the option of refund too. I really appreciated this. I wish all companies could be more flexible like Wickes. Thank you for not wasting my time, being flexible and not annoying me. I always shop from Wickes. The store side is always perfect.

21 août 2025
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Réponse de Wickes - Glasgow

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this order and that they provided you with advise on all the available options. -AH

Noté 5 sur 5 étoiles

The staff at the Glasgow London Road…

The staff at the Glasgow London Road store were fantastic, extremely helpful thanks, well done and keep up the good work!!

18 août 2025
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Réponse de Wickes - Glasgow

We appreciate you taking the time to leave us this fantastic feedback. We're so glad to hear that our Glasgow London Road staff were helpful to you. -AK

Noté 5 sur 5 étoiles

Served by morag

Served by morag, extremely helpful, answered all my questions with a friendly and pleasant smile

12 août 2025
Avis spontané
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Réponse de Wickes - Glasgow

Hi Neil, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Morag in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Excellent Customer Service

My mum and I met with Terri in the London Road Glasgow store. From the start to end of the appointment Terri was incredibly professional and understanding of our needs. She listened and gave wonderful and practical suggestions to help us to decide on the final design of the kitchen. Her kindness and understanding made the whole experience stress free. Thank- you Terri, we really appreciated all of your help. Moira and Yvonne.

6 août 2025
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Réponse de Wickes - Glasgow

We appreciate you sharing your feedback. We're happy to hear that you had a positive experience planning your new kitchen. It's great to know that you felt supported and that Terri's suggestions were helpful.
- PP

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