Wickes - Grimsby Avis 

We have been looking for a new kitchen for a while now, after an awful experience with another well known provider a friend suggested we try Wickes.

We attended the Grimsby store and spoke to Joanne Lofts who guided us through the process. We both work 9-5 so Joanne arranged to come and see us for a home visit after work to accommodate us both. Joanne quickly provided us with a floor plan and initial design, we asked for some changes and these were done and sent back to us within 24 hours.

We’ve been in store today and finalised the plan and we are over the moon!! Joanne has listened to exactly what we want and hasn’t forced us into expensive extras etc, she has been absolutely brilliant!

I cannot recommend Joanne Lofts at the Grimsby store enough, she’s gone above and beyond and designed our dream kitchen.

Thanks Joanne!

Yvonne who served me was really helpful and made sure my order was booked in for delivery the next day.

Visited Wickes for the first time in a number of years to buy a gate, which they had on stock. The service I received both by a person in the shoparea and by the person at the till area. The person at the till area was a person named Yvonne who very very helpful and answered the questions I asked. Yvonne arranged delivery whilst I was present. My experience was on that staff new about products and were respectful to customers. I will be going back to Wickes,Grimsby within the next 2 weeks. Highly recommend this Store

Great service and job knowledge from Joanne at the Grimsby store who planned my kitchen. Im a pretty competent DIYer but still hit a few issues during the fitting that Joanne patiently helped me with. She is very knowledgable about the products and always had a solution for me. Nothing was too much trouble and I would highly recommend her.

Just been served by Yvonne... unbelievable product knowledge and customer service.

Give this women a raise / bonus now, if not sooner.

Great service by Jamie. Very quick to locate my click and collect item. Also dealt with a warranty claim on a Wickes power tool very efficiently.
I recommend Wickes. Jamie is an excellent sales person.

Excellent staff went over and above to help us with tiles for our kitchen floor. I have never had a bad experience in this store, and have been using it since they moved from Alexandra Dock years ago.

Visited Grimsby store today. Yvonne was very helpful and located what i needed from the warehouse. Very pleasant and friendly

Had to make a return which was dealt with fast and very polite and professional. Great customer service all round.

Without Yvonne’s smile Wickes would not be Wickes. Her face brightens even the dullest day and make my day so much sunnier. Thanks Yvonne

I had stupidly forgotten my wallet at home and the lovely Yvonne at grimsby helped me with setting up my Google pay to make sure I didn't have to go home to get it have used wickes in grimsby many times the staff are always helpful and pleasant

4 packs of heat logs ordered and collect from the store in Grimsby.
Simple, easy, efficient. Big thanks Jamie, top service.

Had an excellent experience in store and at home visit with chris, he was very friendly and efficient. Answered all questions and did a great job of planning my kitchen. Would definitely recommend to friends and family.

Had a guy called Lee help me find everything and was really helpful was in and out In 5 minutes

Emily was a great help friendly helpful 100% communication polite very informative lovely lady

Emily was so helpful and knowledgeable, even going out of her way to get a trolley for us.
We had to take some items back and Emily refunded these and provided the items we wanted without quibbling and discussed with us our requirements.

Spoke to a guy called Jason helped me showed me were all items was and explained things I wasn't sure about great customer service couldn't be more helpful top man not many left like this guy service with a smile

Very friendly and patient staff member. Jamie didn't want to rush me in any way even encouraged me to take my time finding the information required. Made me feel that his whole attention was on helping me, a great attitude to have thanks again Jamie

Jamie and Lee from Wickes have been fantastic in supporting the West Marsh Community Centre's after-school woodworking classes. They've provided both tools and expert advice, showing incredible dedication and enthusiasm. Their commitment to being part of the local community has been truly brilliant.