Popped into Wickes needing some help and ended up getting top-tier customer service thanks to Natalie and Bal. They were bright, super approachable, and completely sorted me out with what I needed wi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement122 Holyhead Road, Handsworth West Midlands, B21 0LL, GB
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Lisez les avis des autres
Went into Wickes to pick up a large quantity of floorboards and one of the team members Amrit very kindly helped me carry and load them into the van and answered all my questions. He was very helpful... Voir plus
L'entreprise a répondu
Top class service . Get chance to interact with one of the staff name Manny . Very helpful and kind person. Help me a lot during my visit in handsworth store . Top quality product and service . What... Voir plus
L'entreprise a répondu
What type of customer service is this? Worktop worth over £100 has been delivered damaged, I cannot wait for them to collect and re-change for a different one, as needed fitted assp, so i have said i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Handsworth
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
122 Holyhead Road, Handsworth, West Midlands, B21 0LL, Royaume-Uni
- +441215154252
4,9
Excellent
108 avis
Demande des avis aux clients
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Manny was a very helpful man and he…
Manny was a very helpful man and he helped me out and lifting heavy stuff and I am very delighted many was with me and thank you Vicks
18 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Property Graph Ltd, We're so glad to hear Manny provided such helpful assistance with your heavy items. We appreciate your kind words! - Sean
Réponse de Wickes - Handsworth
We are so glad our team provided excellent support. Thank you for sharing your positive experience with us. -AK
Natalie Handsworth Branch
I want to say a big thank you to Natalie at the Handsworth branch Unbelievable such a pleasure to recieve beautiful customer service amazing and warm hearted person!
12 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Z Mahmood, we appreciate you taking the time to share your experience. We're so glad to hear that you were pleased with the wonderful customer service you received. -LG
Products availability are very good and…
Products availability are very good and staffs are very supportive. Staff named Manny is very helpful.
9 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Dev, we appreciate you taking the time to leave us this feedback. We're happy to hear that you found our product availability and staff supportive. -LG
In wickes we trust
Went in to get a few bits for a renovation project. A lovely girl called Natalie was so helpful and understanding. She pointed me in the right direction but unfortunately they didnt have a pink hammer. Excellent service will defo come back again.
3 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi, James. Thank you for taking the time to share your review with us. We're really pleased to see that, Natalie, was very helpful and understanding during your visit, providing excellent customer service. Thank you again for your kind feedback. - Scott H
wickes Handsworth staff is helping…
wickes Handsworth staff is helping everyone but i can see one staff member his name vansh is very helpful and he help me which product is good for floor.
4 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi, Thanks for taking the time leaving your review. We're happy to hear that a staff member was very helpful in guiding you to the right flooring product for your needs. Thanks again for the kind feedback. -JL
Good customer service from Manny on…
Good customer service from Manny on Handsworth in Birmingham
Very helpfull man. Recomended this store
9 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Aleksandra, Thanks for taking the time leaving your review. We're happy to hear that Manny was able to help you on your visit to your local Wickes store. -JL
Amazing kind staff
My experience was fantastic the staff members Sal & bal helped a lot by redirecting me to the places that I needed my supplies from and they were also very kind in general the store has an amazing layout and it easy to find most things.
8 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
We appreciate you taking the time to leave your review. We're happy to hear that Sal and Bal were very helpful in assisting you with your purchase and that you found what you needed. -AK
My experience was amazing
My experience was great, sal & bal helped a lot and knew exactly where to direct us when we were for looking for supplies the store itself has everything well organised.
8 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
We appreciate you taking the time to leave us this review. We're happy to hear that you found the store well-organised and that you received helpful directions from Sal and Bal. -AK
Went to collect an order of 6 bags of…
Went to collect an order of 6 bags of compost. The member of staff Manny helped to load the bags onto a trolley and helped load the bags into the car for us. Very helpful and great service.
6 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi, Thanks for taking the time leaving your review. We're happy to hear that Manny was able to help you with the bags of compost that you had purchased. Thanks again for the kind feedback. -JL
I write this review for VANSH .he help…
I write this review for VANSH .he help me to pick up the flooring from shelf and he also help me to assemble in car .he is really nice and helpful guy
Thanks
4 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi, Raghbir. Thank you for taking the time to share your review with us. We're happy to see that, Vansh, was really helpful during your visit. Thank you again for your valuable feedback. - Scott H
Great experienced staff
I found the staff very professional, very helpful and very supportive during my time in the store today. Kiran was especially helpful making sure I brought the correct items formy project.
5 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Lynn,
We appreciate you taking the time to leave us this fantastic review! We're happy to hear that our staff were professional, helpful and supportive, and that you got the correct items for your project. -Ellysse
Kiran helped us very well and helped us…
Kiran helped us very well and helped us throughout the time we were at the shop.he is very kind and helpful definitely recommend.
4 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Ekamjeet, Thanks for taking the time leaving your review. We are happy to hear that Kiran was able to help you on your visit to your local Wickes store. Thanks again for the kind feedback. -JL
Another friendly reception from wickes…
Another friendly reception from wickes Handsworth. Today Bal and Tracey were on shift and considering it’s a bank holiday and most people have rest these guys are at work at 7am ready for us diy enthusiast. Great customer service.
4 mai 2026
Avis spontané
Réponse de Wickes - Handsworth
Hello, thanks for sharing your five-star feedback relating to your experience in our Handsworth store from Bal and Tracey! - Dylan
I wanted to buy a work light and Kiran…
I wanted to buy a work light and Kiran helped me without any hesitation. He always smile and help. I come to store more often because of him. Thank you Kiran
10 mars 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Happy Thind, Thank you for telling us about your visit to our Handsworth store and in particular how helpful you found our colleague Kiran. We look forward to welcoming you back in the store on your next visit.
Kim she helped me so much confident in…
Kim she helped me so much confident in what's she is doing . Very friendly
25 février 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Hayley, Thanks for taking the time leaving your review. We are happy to hear that Kim was able to help you and was very friendly and was very confident in what she does. Thanks again for taking the kind feedback. -JL
I was really happy with the help of a…
I was really happy with the help of a particular member of your staff (Vansh). He spent time helping me to locate several items and was really knowledgeable about the products i needed. I would definitely recommend others to purchase from your store with the help of Vansh.
16 février 2026
Avis spontané
Réponse de Wickes - Handsworth
Hey Dal, thank you for your wonderful feedback and I'm delighted that Vansh in our Handsworth store was first class throughout your visit, and it makes us proud you would recommend us! - Dylan
One of the best customer service…
One of the best customer service experience I’ve had in a long time from staff members Nat and Tom. Went above and beyond to help me.
3 février 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Abdihakim, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Nat and Tom went above and beyond to delivery excellent customer service! -SM
Great Staff
Great choice of products and, most importantly, very helpful staff. I met Tracy who works at your store in Handsworth, she helped me to set up a trading account and explained how this will work in the future when I come again to buy for products from you. Very kind and polite.
30 janvier 2026
Avis spontané
Réponse de Wickes - Handsworth
Hi Pawel.
We appreciate you taking the time to leave us your kind feedback. We're happy to hear that our Handsworth staff was very helpful in setting up your trading account and explaining how it works.
- PP
Réponse de Wickes - Handsworth
Hi, Thank you for taking the time to share your review with us. We are really happy to see that Tom provided great customer service during your visit. Thank you again for your valuable feedback. - Scott H
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