Wickes - Harlow Avis 

97
TrustScore 4.5 sur 5

4,4

Howard Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a really positive experience at Wickes, and I’d especially like to mention Dawn, who was incredibly helpful and friendly. She went above and beyond to make sure we were looked after and made... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wickes is a great shop and the staff are wonderful. The store itself is pretty good for everything and even has some student offers, which is great for uni prep, but I'd especially like to mention sta... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience at Wickes, thanks to Dawn. She provided excellent customer service, was friendly, helpful, and went above and beyond to make sure everything was sorted. Dawn was professio... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Harlow

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, Royaume-Uni

4,4

Excellent

TrustScore 4.5 sur 5

97 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(97)

14 425 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Had 2 recommendations for a Wickes…

Had 2 recommendations for a Wickes kitchen which I hadn’t even considered. Have to say I have been very impressed by the ranges on offer, discount given & ease of the process of ordering. Great help & service from Rebecca Grigoras (Wickes Harlow) who explained everything in a friendly & welcoming way. Happy to recommend Wickes kitchens & Rebecca & will be using Wickes again for another kitchen later this year. Rebecca Grigoras 5*

22 mars 2026
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Réponse de Wickes - Harlow

Hi Paul, We're happy to hear that you were impressed with our kitchen ranges and the ease of ordering. It's great to know that you found Rebecca helpful and welcoming. Thank you for recommending our kitchens. -SM

Noté 5 sur 5 étoiles

Amazing service by Dawn at Harlow…

Amazing service by Dawn at Harlow Wickes. Helped me set up my account on the day, thank you very much.

6 mars 2026
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Réponse de Wickes - Harlow

Hi RoyS,

We're thrilled to hear that you received amazing service and that Dawn was able to help you with setting up your account. Thank you for your feedback. -Ellysse

Noté 5 sur 5 étoiles

Dawn at tills and a male Assistant very…

Dawn at tills and a male Assistant very helpful when I was buying large amount of tiles - got stock from out back , lidded pallet and then dawn told me about trage card saved £50 !

16 mars 2026
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Réponse de Wickes - Harlow

Hi Amanda, Thank you for taking the time to share your feedback with us! It is wonderful to hear that Dawn and the team were able to help you out in store and set you up with a Trade Pro card. -SM

Noté 5 sur 5 étoiles

Perfect Designer Rebeca

We bought the whole kitchen from the Wicks harlow store. Rebeca took care of our whole process. She was really patient and did a good job. She did his job perfectly without getting bored. It can really be preferred just for Rebeca.

3 mars 2026
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Réponse de Wickes - Harlow

We appreciate you sharing your experience with us. We're happy to hear that you were pleased with the service you received from Rebeca while purchasing your kitchen. -AK

Noté 5 sur 5 étoiles

Bought some wooden flooring today in…

Bought some wooden flooring today in wikes Harlow and the lovely lady that served me Dawn was so helpful thank you

2 février 2026
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Réponse de Wickes - Harlow

Hi Bianca, we're happy to hear that you had a positive experience while shopping for flooring. We appreciate you mentioning the team member who assisted you! -LG

Noté 5 sur 5 étoiles

We’ve just bought some new flooring and…

We’ve just bought some new flooring and wanted to say that Dawn on the checkout was a lovely, friendly member of staff. She was a delight and made the whole experience a great one on a cold, dark and wet evening!

22 janvier 2026
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Réponse de Wickes - Harlow

Hi Peter, Thanks for taking the time leaving your review. We are happy to hear that Dawn was able to help you and provide the level of customer experience we aim to provide in all our stores. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

They had everything i needed in store…

They had everything i needed in store and Emma s on the tills was lovely and polite. She checked i found everything i needed, great customer service

18 janvier 2026
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Réponse de Wickes - Harlow

Hi Steph, Thank you for your kind review. Were glad to hear Emma was lovely and polite, and she made sure you had everything you needed. -LC

Noté 5 sur 5 étoiles

Really good experience in the store and…

Fantastic service from Emma. Extremely helpful and I left with a smile. Thank you. Need more people like this in the store!

16 janvier 2026
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Réponse de Wickes - Harlow

Hey Leah, thank you for your wonderful feedback, and I'm delighted that Emma in our Harlow store was super helpful and friendly! - Dylan

Noté 5 sur 5 étoiles

I come in wickes on a regular basis &…

I come in wickes on a regular basis & Dawn is always helpful & polite always get great service from @ always smiling.

9 janvier 2026
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Réponse de Wickes - Harlow

Hi Josh,

We're happy to hear that Dawn is always helpful and polite. It's great to know you received great customer service. Thank you for sharing your feedback with us. -Ellysse

Noté 1 sur 5 étoiles

Don't bother

Don't bother. Totally neglected by Hertford and Harlow branches when I enquired about refurbishment of 4 of my bathrooms. They attended the initial appointment then heard nothing from Gerald Whittington in Hertford, and very little from Kirsty Ottosen-Gowlett,not even an acknowledgement or a quote. Head office were unsupportive and unable to offer an alternative representative. They are totally incompetent in dealing with new business.

28 décembre 2025
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Réponse de Wickes - Harlow

Hi Tony.

We appreciate you bringing this to our attention. We are sorry to hear about the lack of communication and the issues you experienced with your bathroom refurbishment project. Please be assured that your comments have been passed to the relevant team so we can investigate this internally and address the issues you’ve raised.- PP

Noté 5 sur 5 étoiles

The lady that helped me Dawn was a…

The lady that helped me Dawn was a credit to wickes.
Very helpfull as I had complicated order she taken the time to go throw so as it made my shopping easy as I said a credit

7 décembre 2025
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Réponse de Wickes - Harlow

Hi, Martin Thank you for taking the time to share your review with us. We are delighted to see that Dawn was very helpful in store providing an excellent shopping experience. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Leo is great

I wanted to give a special mention to Leo who works there. After going to B&Q where the staff were completely clueless, Leo gave me some really great advice about a plumbing issue I had and went above and beyond to help me. Will definitely be going there again first before B&Q next time.

7 novembre 2025
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Réponse de Wickes - Harlow

We're happy to hear that you received excellent advice and assistance with your plumbing issue. We appreciate you mentioning Leo's helpfulness and that you plan to return. Thank you! -AK

Noté 5 sur 5 étoiles

Remarkable expertise!

I cant thank Rebeca Grigoras enough for her expertise in designing a new bathroom for me. I'd found a builder to do the job but I then had to find the furniture to go in it. She took the stress out of finding what I needed by expertly designing a bathroom within my budget. The process didnt take long where I was given a detailed copy of the design plus an amazing video of what it'll look like. Her attention to detail was very welcome and her genuine outlook to help me have the bathroom I wanted is a credit to her. Thank you, you made a job I'd worried over so much more manageable for me, I can't wait for it to be done now thanks to you.

26 novembre 2025
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Réponse de Wickes - Harlow

Hi Barbara,

We're so happy to hear that the bathroom design process was made easier for you. It's wonderful knowing the design met your needs and budget, and that the detailed plan and video were helpful. We appreciate your kind words and are grateful for your feedback. -Ellysse

Noté 2 sur 5 étoiles

Could be better.

I went into wickes and was shopping for some concrete. I overheard a few staff members using offensive language. This isn't acceptable behaviour.

However, Josh and Jamie were very helpful, Josh even offered to carry my items to the car.

27 octobre 2025
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Réponse de Wickes - Harlow

Hi Amanda, we appreciate your feedback and time. We're sorry to hear about the offensive language you overheard. This isn't the standard we expect. I've sent you a request for more information to look into this. We're glad Josh and Jamie were helpful. -LG

Noté 5 sur 5 étoiles

Had a great experience Dawn was most…

Had a great experience Dawn was most helpful as I couldn’t find a few things. Dawn took me straight to them and explained what was the best for what I needed

9 octobre 2025
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Réponse de Wickes - Harlow

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dawn in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Attentive & Helpful

Dawn & Maddie were amazing and so helpful we placed a large order in store, very attentive and helpful.
Thank you!

29 septembre 2025
Avis spontané
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Réponse de Wickes - Harlow

We appreciate you sharing your experience with us! We're so happy to hear that you found Dawn & Maddie to be attentive and helpful with your order.
- PP

Noté 5 sur 5 étoiles

Ordered a kitchen from the Harlow…

Ordered a kitchen from the Harlow branch of Wickes.
Rebeca came and measured, designed my new kitchen.
I had a few issues which Rebeca resolved every time for me.
The kitchen looks fantastic and a massive thanks to Rebeca for all of her help advice and understanding.
Definitely recommend using Wickes for kitchen projects and if you’re lucky enough to have Rebeca design it for you, yours will look great too.

23 septembre 2025
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Réponse de Wickes - Harlow

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rebeca in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Dawn was very friendly and helpful

Dawn was very friendly and helpful this evening when we needed help choosing the right tools. Very good customer service!

22 septembre 2025
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Réponse de Wickes - Harlow

Hey Mrs Tweedy, thanks for your five star review and I'm glad you enjoyed the service from Dawn in our Harlow store! - Dylan

Noté 5 sur 5 étoiles

Dawn is the Harlow branch has served me…

Dawn is the Harlow branch has served me many times in wikes and is always so so helpful and polite and friendly, always cheers a hard working day up. Many thanks to all but in particular to Dawn.

7 septembre 2025
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Réponse de Wickes - Harlow

We appreciate you taking the time to leave your review. We're happy to hear that our Dawn in our Harlow team is helpful, polite, and friendly and that they cheer up your day.
- PP

Noté 5 sur 5 étoiles

Helpful staff

Dawn was very helpful at the check out, getting me signed up with a trade card. Efficient and polite, she helped me save money!

5 septembre 2025
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Réponse de Wickes - Harlow

Thank you for your positive feedback! Great to hear Dawn was very helpful at the check out and helped to get you signed up for your trade card.

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