Wickes - High Wycombe Avis 

Yet another faultless delivery from Wickes. Ordered some wooden sleepers on Sunday evening and they were delivered by 9am Monday morning, less than 12 hours later! The driver could not have been more helpful and very polite.

Dylan helped me find the tools I needed and helped me check out quickly

Carla at the High Wycombe store was fantastic. She was really helpful and went the extra mile to select the correct timber for my project. A true testament to the Wickes staff.

Well stocked store and very helpful colleagues. Shailesh was amazing with the help he gave us with our project. Will be coming back to see him in future.

Aaron helped me find the outdoor storage unit that was right for me.
He brought the one from the warehouse, he suggested we collect from the goods in area.
Aarron could not have been more helpful.

Excellent service and knowledge. I found myself a little lost when a young man called Mark asked if I needed some help. I explained what I was after and he walked me to every aisle to assist me with my shop. Fantastic customer service that will bring me back in the future for sure

Carla is very helpful and polite knows her job pleasure to be served by her

Aaron is so very helpful and a great credit to Wickes. He will always put himself out to help you

Very much appreciate the assistance or Deren - who located the item we needed and offered such friendly helpful assistance

We had Dimu for the 2nd time in 12 years come and measure up for a new kitchen. The fitters Darren and Lee worked like trojans to achieve the perfect kitchen.
We are very pleased with the outcome, and have no hesitation in recommending Wickes.

Was thinking of buying a kitchen. Compared a few quotes and reviews as well. Wickes turned out to be the best price-quality ratio. Wade McCleary was amazing in preparing the quotation, suggesting different options and attentive to details. Was very supportive along the length of the project.

We wanted to look at a new Kitchen and Bathroom for our apartment - We worked with Wade McCleary at the High Wycombe Branch. He was very professional and attentive and produced just what we were looking for. A very good design and pricing procedure which was easy to follow - Thanks Wade.

We had our kitchen designed and all costs involved by Sarah at wycombe store. She was great absolutely what we needed after being messed around by other suppliers.

2 days before the kitchen and appliances were ment to be delivered we went away on holiday so the work could be carried out. I recived a voice mail saying please can you book a slot for delivery even though I had confirmation via txt and email.

Long story short head office said its there fault but can't deliver on the date that had been given. Managed to get private transport but still not everything was delivered. It was a damn nightmare trying to talk to customer service and not really helping without going mental at them.

Kitchen is very good apart from the caskets are not the best by any standards. But happy with the final finish.

Sarah was a professional through out the whole process (shame it was her day/s off when delivery issues happened. ) As soon as Sarah was in everything got sorted personally deliverd missing and damaged components.

Sarah is amazing.......would use her over and over again as and when I need. Sarah has also helped personal friends with their kitchen and are very happy.

Sarah 5********

Wickes delivery was an absolute joke.

GET SARAH HER OWN STORE!!!!

Nothing was too much trouble for Wade. He explained everything really clearly and was really concerned to achieve what we wanted.

I Placed an order for supply only bathroom items after a helpful session with the designer at the High Wycombe store. After that it all wrong with deliveries. Apart from tje Wickes direct delivery which turned up at the correct address anything direct from their suppliers went all over the country except where it was supposed to go. Eventually one turned up at the invoice address (50 miles away which i had to re deliver myself), 2 others went on several occasions to a made up postcode and despite numerous long wait telephone calls, emails and form filling with both the store and customer services one of these never arrived at all and i had to order from a more reliable supplier. Dont trust anything wickes representitives tell you, they clearly cannot manage their supply chain and couriers.

So having provided the additional details requested by Wickes i have been told the shower tray is now out of stock and Wickes are not able to do anything until 18th August!
Also npt willing to refund the delivery charge despite not fulfilling delivery of the whole order, making me drive 50 miles, and costing me money to pay for abortive visits by trades. Shame i cant give less than one star, Wickes dont even deserve even that; please avoid if you want materials on time at the correct address.

Had a kitchen designed by Dimu. She was very open to incorporate our ideas and requirements. I wanted to fit the kitchen myself with the exception of the surface and this all worked out well. Very happy with the quality.

Our 26-year-old Bathroom had come to the end of its life and needed replacement. Wade at Wickes was incredibly helpful in designing and helping Jew which range of bathroom fittings to choose and how delayed out in a new modern design. We were appointed John as the fitter who was superb and paid attention to all the fine detail resulting in a perfect finished job that looks amazing. The shower was Roma and the large waterfall head and easy controls is the best shower I’ve been in. Although there were a few hiccups as with any big projects these were dealt with quickly and efficiently by the Which team and John. we have another Bathroom to do and will be arranging this with Wickes in due course.

Wade has been incredibly helpful on the two occassions we have used him and Wickes for our Kitchen & Utility room.

A consummate professional with great customer service, highly recommend!

The young male assistant at the High Wycombe branch that mixed me some paint this afternoon was most helpful and knowledgeable of the product. A rare quality these days. I will certainly return in the future.

I recently worked with Dimu Liyana at Wickes, High Wycombe for a kitchen design, and I cannot recommend her highly enough. I’ll be the first to admit that I am not an easy person to please; I have a very specific vision and high standards. Dimu was incredibly patient throughout the entire process, never making me feel rushed. What impressed me most was her adaptivity—she truly listened to my ideas and understood my vision perfectly, translating it into a functional design. If you want someone who actually cares about getting the details right, ask for Dimu.
Gabriela