Wickes - Hinckley Avis 

We work all over the UK and visit Wickes stores regularly because of the convenience and accessibility they offer.

However, Katie and Ash genuinely stand out a mile compared with anyone else we’ve dealt with at any other store. Their customer service, helpfulness and attitude are second to none. They always go above and beyond to help us, and nothing ever seems like too much trouble.

They are both an absolute credit to the store and to Wickes as a company. From all the branches we visit across the UK, Katie and Ash are by far the standout members of staff we’ve come across. Hinckley store

I ordered 3 100l bags of bark chippings to pick up from store , as I was leaving Richard who had served me had asked Ash to help me load them into my car. I was so surprised and grateful that they had offered to help. Great customer service , which was much appreciated. Thank you both 👍

I have used Wickes Hinckley for 10 years now and have always found most of the staff very helpful apart from the manager Avri who’s attitude stinks! They always have plenty of stock and the place is always very clean. I’d like to give a shout out to the new lady Katie who is very polite, super helpful and always eager to help

Katie was very helpful and listened to my requests and gave me all the information I needed

Katie (Wickes hinckley) what a pleasure meeting you over the past 3-4weeks great edition to the local Wickes team

Bought a large ketter box Jack and Ryan were very helpful bringing it to the till on a trolley and loading it into the car. Great customer service.

I was unable to locate what I was looking for today 9/8/26 at the Hinckley store. When a store assistant called Sarah came to help me, she went over and above to ensure I got what I came in for, the system was showing that there were 13 in stock but none were on the racks. She checked every available space and found them for me ensuring I went away with my purchase. Thank you Sarah.

Ash, the operations manager, was a great help at the Hinckley store, polite, very helpful and went above and beyond to assist. He helped me load a bulky order into my car with no issues. He guided me to the right choice of product. I always appreciate the helpful staff in this store, especially for elderly customers. A big thank you again.

From start to (nearly) finish it has been so easy. We are in the middle of our installation for our kitchen and the whole process couldn't have been easier.
Sandhu at the Hinckley branch was great, right from the start, really listening to what we wanted and making suggestions and giving advice based on that. He followed up with some fantastic visuals that really clinched it for us.
Prior to installation he gave us more guidance and made sure everything was going smoothly regarding contact with the fitter and any additional purchases we needed such as the flooring, ensuring we got a discount on that as part of the process.
The whole process of having a new kitchen is incredibly daunting with a fair amount of disruption involved. All involved from Wickes, Sandhu the designer, the delivery team, Barrie Hubbard the joiner/fitter and Euan in customer support have been great and I would recommend having a kitchen fitted by Wickes to anyone.

A big thank you to Eve (Hinckley) who just helped me located a couple of paving items, and carry them to my car 💪

We had been looking to get a new kitchen and bathroom for a while and having looked at a few different places we spoke to Sandhu at Wickes. He was very accommodating, giving us a no obligation quote with a very competitive price. Once we accepted he worked with us, putting a lot of time and effort into designing our dream kitchen and bathroom. He gave us an idea on the overall cost with the tiling etc which worked out to be very accurate and gave us recommendations on tiles, fittings etc. He recommended a kitchen fitter - Baz and Bathroom fitter - Liam, who both did a fantastic job, arranging a fitting date that worked for all of us with excellent workmanship and we are very happy with the finished rooms. Sandhu has gone above and beyond throughout, rapidly resolving any issues answering any queries and arranging everything to run smoothly. We are very pleased with service we received and would highly recommend Sandhu and the Wickes team to anyone looking for a new bathroom or kitchen, or in our case, both!

Just purchaeed a kitchen from Wickes with the wonderful Karen .Came out and measured , offered suggestions , made changes and gave advice . Thank you highly recommended

The cashier Katie was so helpful, friendly and obviously happy in her job.she is an asset to the company

Do not buy a kitchen from wickes.
Plinths have large gaps at the top.
The counter tops are so thick & the cooker is at the highest heigh.
We had to put wood pieces left overs for cooker at each side to have at the same level.
The door coating & shelves are peeling off.
Look elsewhere.

Karen went above and beyond to design our dream kitchen and had it ready for us in no time. We cannot thank her enough for the time and effort she put in to bring it together so quickly for us. I would highly recommend Karen and Wickes if you are looking for a new kitchen. We could not be happier with our experience. Thank you again Karen ☺️

The Hinckley store had all the fencing materials we needed with plenty of stock. The assistant, David, who served us at the checkout was so friendly and cheerful which made shopping for mundane stuff so much more of an enjoyable experience.

We had an awkward kitchen layout, but Sandhu designed it beaufifully. From start to finish he has been so friendly and helpful. With all the years of experience, he knows it all. As this was a DIY project, we asked a lot of questions along the way, and Sandhu was always happy to help and advise. Its been an exciting experience and we are over the moon with our new kitchen and its so much better than the old layout. I would definately recommend Wickes and Sandhu. Thanks from the Coleys 😀

From start to finish my kitchen experience has been stress free thanks to Karen from Wickes who has calmly and patiently helped me design and choose the right kitchen for my budget and needs. I am so pleased with end result - thank you to Karen Waldron and Wickes

Sandhu was extremely helpful and guided us through multiple iterations of our kitchen design as our extension build progressed. Great overall service and a very reasonable price, would certainly recommend

The design consultant Sandhu was extremely helpful when he came to my home to discuss new kitchen cabinets. I didn’t feel pressured into buying something I couldn’t afford. When I went into the store Sandhu had the plans ready for me to see.