We have had fantastic Customer service from Wickes for new Kitchens and Bathrooms. We have renovated 3 properties and used Wickes each time. Sarah was our designer and her attention to detail is sec... Voir plus
L'entreprise a répondu
38 St. Peters Road, Huntingdon Cambridgeshire, PE29 7DA, GB
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We have had fantastic Customer service from Wickes for new Kitchens and Bathrooms. We have renovated 3 properties and used Wickes each time. Sarah was our designer and her attention to detail is sec... Voir plus
L'entreprise a répondu
Appalling from start to finish. Bathroom measured incorrectly by sales person, sold incompatible products, completely misquoted for extra installation costs. Wrong products delivered, months to instal... Voir plus
L'entreprise a répondu
Fabulous work from Wiktoria on Bathroom Design and Consultation Wiktoria at Wickes was the Design Consultant who helped co-ordinate our bathroom refurbishment design. We found her to be prof... Voir plus
L'entreprise a répondu
Sarah was very efficient,helpful and patient while choosing and designing my new kitchen. I have used Wickes kitchens various times but I do feel the quality isn't as good as it has been in the past.
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Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
38 St. Peters Road, Huntingdon, Cambridgeshire, PE29 7DA, Royaume-Uni
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Friendly helpful staff, great of items at reasonable prices. Lexi was amazing.

Réponse de Wickes - Huntingdon
Great customer service from start to finish!
Wiktoria made the design experience so easy!
Will be back for my bathroom

Réponse de Wickes - Huntingdon
Ron was extremely helpful and constantly checked up on us to check if we were okay . Very helpful 👍👍👍

Réponse de Wickes - Huntingdon

Réponse de Wickes - Huntingdon
We have had fantastic Customer service from Wickes for new Kitchens and Bathrooms. We have renovated 3 properties and used Wickes each time. Sarah was our designer and her attention to detail is second to none. She had some excellent ideas to utilise space and helped us choose high quality appliances, wall tiles and flooring too. She also coordinated the deliveries keeping us updated at all times. We are absolutely delighted with the outcome and would highly recommend Sarah at Wickes.

Réponse de Wickes - Huntingdon
Fabulous work from Wiktoria on Bathroom Design and Consultation
Wiktoria at Wickes was the Design Consultant who helped co-ordinate our bathroom refurbishment design.
We found her to be professional, attentive, friendly, and very much on top of her facts; she answered all the questions my brother and myself put to her.
She also has excellent communication skills - both in person and via email, which led to the smooth planning of the project.
As we had a very short timescale for installation, we needed to use our own local installers.
Wiktoria did a great job in updating us, as necessary, regarding times of submissions for orders, so as to receive items in time for installation.
The bathroom design Wiktoria generated for us, was an accurate image of what we wanted the finished bathroom to look like.
Thank you Wiktoria for your excellent work on this project!
Paul and David.

Réponse de Wickes - Huntingdon
Sarah was very efficient,helpful and patient while choosing and designing my new kitchen. I have used Wickes kitchens various times but I do feel the quality isn't as good as it has been in the past.

Réponse de Wickes - Huntingdon
The in-store kitchen designer (Wictoria, Huntingdon store) was excellent. She took the time to discuss my needs and helped me pick out exactly what I needed. She helped every step of the way and seemed genuinely interested in getting the right kitchen for me, and she provided excellent customer service. The kitchen itself is well-made and really lovely. I opted for my builder to fit the kitchen rather than Wickes themselves, but my builder commented on the build quality, which he felt was very good.
My only slight niggle is that the customer service phone line needs to be much better. Although the staff I spoke to were friendly and answered my questions, it takes ages for calls to be picked up. You are left on hold for far too long (on average, 35mins+). Whilst they tell you that 'they are experiencing high call demand and apologise for the delay ', this seems like a permanent issue, and they really need to work on systems where calls are picked up much more quickly. Customers have to use this system to organise delivery, deal with issues, etc., and it's not a slick process because of the time you are left on hold. I did not have any major issues with my kitchen, just one missing part. This was sorted quickly once I finally got through to them. Wicktoria in-store was really helpful in contacting customer services for me several times so they could move the delivery dates, as I didn't have time to sit on hold for ages due to work commitments.

Réponse de Wickes - Huntingdon
Visited Wickes in Huntingdon to get several different paints mixed. Freya was extremely helpful and professional and ensured that quite a complicated order was completed without a hitch. Very happy customer.

Réponse de Wickes - Huntingdon
If you’re transforming your garden and aren't exactly sure what you want, this is the place to go.
A big shout-out to Gemma from the Huntingdon Wickes store—she really knows her stuff and knows how to help a customer.
She helped me choose the gravel color and handled the payment quickly and without any stress.
The whole visit took maybe 15 minutes.
I left very happy! I highly recommend it—Thank you

Réponse de Wickes - Huntingdon
I was at the Huntingdon store today purchasing various building products. Your assistant Andy was very helpful in fact he went above and beyond what you would normally expect.
John Constable

Réponse de Wickes - Huntingdon
The staff at a the Huntingdon store are always helpful, many thanks to Alex and Shannon for helping with my queries, it’s great to see older hires helping out newer workers with knowledge and encouragement.

Réponse de Wickes - Huntingdon
I decided I needed a new kitchen I looked in several different stores didn’t find anything I liked, We went to wickes very friendly staff kitchens beautiful, had an appointment with Sarah Jenkins she was very professional and very helpful she measured up my old kitchen explained everything in detail, then we went to see her in store to see the kitchen Sarah had designed for us didn’t have to change a thing absolutely perfect, Sarah was not pushy she is very professional felt very comfortable with her, thank you Sarah looking forward to having it fitted Carole

Réponse de Wickes - Huntingdon
Jessie was outstanding very knowledgeable and a professional and very helpful thank you

Réponse de Wickes - Huntingdon
The whole experience of planning and fitting our new kitchen was made so much easier by having Wiktoria help us with the planning process, nothing was too much trouble for her and she was very patient helping us get things right. Our fitter Simon and his extended team were excellent. Again nothing was too much trouble and to see our new kitchen evolve was a good experience!

Réponse de Wickes - Huntingdon
Appalling from start to finish. Bathroom measured incorrectly by sales person, sold incompatible products, completely misquoted for extra installation costs. Wrong products delivered, months to install an ensuite, bits of plastic no attached, no water pressure, sealant that a blind person with one arm could have done a better job with. They are ignoring all of my complaints and my warranty claim. DO NOT USE

Réponse de Wickes - Huntingdon
We went to Wickes just earlier to buy a paint, we were assisted by one of their staff named Dan who was very accommodating, and friendly to us and our kids, he even let our son help with pressing the button on the paint mixer. We managed to buy what we needed and our son even said how nice of Dan to let him help. He was knowledgeable about the item we needed too. Very please and happy with our experience today.

Réponse de Wickes - Huntingdon
Always excellent service from Alex at the tills. Very helpful and always friendly! A real asset to the team!

Réponse de Wickes - Huntingdon
Brilliant end to end service from selection , planning, measurement checks, securing delivery through to completion. So happy and will be back for the next rental kitchen we replace!

Réponse de Wickes - Huntingdon
Fantastic service, compared to the experience I had with B&Q, Sarah was really knowledgeable and understood what we were looking to do, very open and clear communication on pricing and quality, couldn't fault the service we received superb all round and would recommend to anyone.

Réponse de Wickes - Huntingdon
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