I want to say a BIG, heartfelt thank you to Fortune at the pay point! She was absolutely brilliant — even with a long queue and being the only staff member in sight, she still greeted me with a smile... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCotton Brown Park, Unit 2, Letchworth Hertfordshire, SG6 1UP, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Kitchen Design Amy was very helpful, fitted a home visit at short notice. She listened to all my preferences and came with 2 great designs. The design was prepared very efficiently and talked us th... Voir plus
L'entreprise a répondu
Booked a home visit to measure up and discuss a new kitchen. Despite an email confirming the appointment, no one turned up, but they sent an email saying it was lovely to meet us and a follow up askin... Voir plus
L'entreprise a répondu
I had a click and collect order from the Letchworth store but unfortunately I couldn’t enter the store as I had no-one with me and I am disabled. I phoned the store ahead of arriving and spoke to a lo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Letchworth
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Cotton Brown Park, Unit 2, Letchworth, Hertfordshire, SG6 1UP, Royaume-Uni
- +441462484366
4,7
Excellent
213 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really helpful
Walked in and was asked can I help you? Ciaran then helped me find a carry some very heavy items. In and out in 5 minutes.
23 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Thank you for your positive feedback, We're happy to hear that you received such helpful and efficient assistance with those heavy items.
- PP
Many thanks to Lisa in Letchworth…
Many thanks to Lisa in Letchworth branch, very helpful and understanding.
17 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Mark.
We're so happy to hear that you found our Letchworth branch helpful. Thank you for your positive feedback and kind words.- PP
Well stocked, reliable, and helpful staff
Wickes stocks most items one might need for home and garden projects - reliable good value. Today I purchased a bag of gravel which I struggled with because of its weight. A helpful member of staff, Ciaran, courteously carried it to my car
21 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Phil, Thanks for taking the time to share your feedback. It is wonderful to hear that you were impressed with our range of products and that Ciaran was able to help you carry the gravel to your car. -SM
I was served and helped out by ciaran…
I was served and helped out by ciaran on the till. An absolute pleasure to deal with this guy. Shame more people are not like this gentleman.
21 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Roberto, Thanks for taking the time leaving your review. We are happy to hear that Ciaran at your local Wickes store was able to help and showed the level of customer service we aim to achieve. Thanks again for the kind feedback. -JL
Réponse de Wickes - Letchworth
Hi Robert, Thanks for taking the rime to leave your review. We are happy to hear the service in your local store is the kind of service we aim to provide. Thanks again for the kind feedback. -JL
Very helpful staffs always offer good…
Very helpful staffs always offer good advice
19 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Luke, Thanks for taking the time to leave your review. We are happy to hear that the staff at your local Wickes store was very helpful and can always give good advice. Thanks again for the kind feedback. -JL
Cairan in the Letchworth store
Cairan in the Letchworth store , is unbelievable at his job , ever so helpful , knowledgeable, and a real decent guy , cheers mate top man X
18 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Lee, thanks for taking the time to leave your feedback. It is great to hear that Cairan in the Letchworth was a great help and provided excellent service. -SM
Great service wxperience
I was in the Letchworth store on Sunday and I was served by Ciaran, it’s nice to be greeted by a friendly smile and a genuinely helpful attitude. He gave me good advice on solar power for my home that I will follow up in 2026.
14 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
We're happy to hear that you had such a positive experience in our store. It's great to know that you found Ciaran helpful and friendly. Thank you for your feedback and look forward to seeing you again in 2026! -AK
Amazing customer service!!!
Alfie is the best and niced person I've probably ever met. Thank you for helping.
The guy needs a raise!!!!
Also thanks to Natalia for the help
Amazing people, great shop and prices.
Can't remember the day exactly.
17 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Josh, Thanks for taking the time to share your feedback, We’re thrilled to hear Alfie and Natalia made such a positive impact on your visit. We’ll make sure your kind words are shared with them—they’ll be delighted! If there's anything else we can help with, Just let us know. - SM
Simple to use
Katie served me, she went the extra mile with a complex she should be recognised for going the extra mile, nothing was too much trouble for her
4 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Keith,
Thank you for sharing your feedback. We're delighted to hear that Katie went the extra mile to assist you. We appreciate your kind words. -Ellysse
Helpful Aimee
I’m only an occasional D-I-Yer so needed advice this morning when I visited Wickes in Letchworth. Aimee and I discussed my problem and she was so very helpful, looking at possibilities and guiding me to the right product. I bought that product, used it this afternoon, and am pleased with the result. Thank you, Aimee.
3 décembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi There,
We appreciate you taking the time to share your feedback. We're happy to hear that you found Aimee's advice helpful and were guided to the right product. -Ellysse
Went into Wickes for loads of paint. JP was so very helpful.
Went into Wickes for loads of paint. The staff were so helpful and went above and beyond to get us the right quantity and also mix more of the same colour too. JP was really kind and helped us so much. Such a lovely guy and very professional. Thanks JP for all your help.
29 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi, Nicola. Thank you for taking the time to share your review with us. We're delighted to see that, JP, and staff were really helpful during your trip to purchase paint. Thank you again for your kind feedback. - Scott H
Went in today for some wood and was…
Went in today for some wood and was served by J.P. he was very polite and sorted out our order. Excellent communication and customer service - lovely and friendly
28 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Athena,
We appreciate your kind words about the service and communication you received from JP during your visit. Thank you for sharing your feedback with us. -Ellysse
Very helpful
Very helpful
Every time I come I am been greatest and help
Manager Ciaran allways there to help
27 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Alexandru.
We're happy to hear that you find our team helpful! We appreciate you taking the time to share your positive experience with us.
- PP
Lilly did a fantastic work at Wicks…
Lilly did a fantastic work at Wicks Letchworth for me. She was very help full and hard work. Definitely I will come back
27 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Ms Debtuch, Thank you for five-star review. We were delighted to learn that you were given great customer service by our colleague Lilly at our Letchworth store. We look forward to welcoming you back to the store soon. DG
Went into Letchworth store today and…
Went into Letchworth store today and was served by Ciaran, he was very helpful and polite asking all the questions seeing there was anything else he could help us with, will definitely go back if anything else needed, keep up the good customer service. Happy Xmas.
24 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Mr Lewis Darnell, we're happy to hear that you found our service helpful and our team member was polite during your visit. We appreciate your positive feedback and are glad you enjoyed your experience. -LG
Great staff always going above and…
Great staff always going above and beyond and making a DIY experience. JP supported me witg great customer experience and can’t thank him enough. Store has set very high standards in Letchworth and I never go anyone else. Store manager Jordan is very knowledgeable and always going the extra mile. Amazing store and staff!
22 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi, Sun. Thank you for taking the time to share your review with us. We're delighted to see that you find our staff to be great, going above and beyond to provided exceptional customer service. Thank you again for your kind feedback. - Scott H
From design to installation everything…
From design to installation everything was amazing. Mark Hopkins listened to everything we wanted in our kitchen & included our ideas in the design. Hayley, our customer experience coordinator kept us fully informed about the whole process and when to expect deliveries. Our installer, Graham Wallace was fantastic. He was very knowledgable, skilled, dedicated & paid attention to detail.
29 septembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hey Fiona, thank you for your five-star review, and I'm glad you enjoyed the service from Mark and Graham throughout your kitchen design and installation. Enjoy your new space! - Dylan
Laura and Natalie
Laura and Natalia helped me today in Letchworth and we're a huge help. They were very friendly and helped me sign up for a trade account in no time at all.
Both are a great representation of the company.
17 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Rory, we're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad we could help you sign up for a trade account quickly and efficiently. -LG
I had top class customer service from…Lily
I had top class customer service from Lily today. She was friendly, helpful, very knowledgeable and made my trip to Wickes extremely positive and productive. I am a senior lady, attempting to complete the redecoration of my bedroom, and without the lovely Lily I would have been still at the store in a daze. Thank you Lily.
14 novembre 2025
Avis spontané
Réponse de Wickes - Letchworth
Hi Sue, we appreciate you taking the time to share your experience. We're happy to hear that you received top-notch assistance during your visit. It's great to know that our team member was able to help you with your project! -LG
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.