Wickes - Macclesfield Avis 

75
•
TrustScore 4.5 sur 5

4,4

Hulley Road, Macclesfield Cheshire, SK10 2SF, GB

•

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have had contact with your company several times with promise of communication to resolve a 4 MONTH kitchen installation for my elderley relatives. Has anyone acted on this promise..NO!!!!!! I wrot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ive been using wickes macclesfield most weeks recently as im working in the area. More and more DIY stores are disorganised and resemble jumble sales but I must say this store is very well organised,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff member, Ned, was more then helpful today at Wickes Macclesfield branch. Saw me struggling and came unprompted to help. All staff were polite but Ned's attitude raised customer service to another... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having used wicked several times I’ve found the staff knowledgeable and friendly. I’ve asked for help and they’ve always been eager to be helpful and positive especially James Reuben and Molly I’m l... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Macclesfield

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Hulley Road, Macclesfield, Cheshire, SK10 2SF, Royaume-Uni

  • +441625427777

4,4

Excellent

TrustScore 4.5 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(75)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great helpful staff, good products

Popped into wickes macclesfield a couole of times over the bank holiday weekend. Staff were friendly and happy to help. Lynda in particular helped me find everything I needed for my project quickly. The products i got were grest quality too. I will definitely be using Wickes more in the future.

3 mai 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Carol, Thanks for taking the time leaving your review. We're happy to hear that our staff were friendly and helpful, especially in assisting you with your project needs. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Lynda at Macclesfield store is always…

Lynda at Macclesfield store is always friendly and helpful whenever I ask for assistance I prefer to purchase from Wicks Macclesfield because the store is well laid out . And the staff.

1 mai 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Brian,

We appreciate you taking the time to share your positive experience at our Macclesfield store. We're so glad to hear that Lynda is helpful and friendly! -Ellysse

Noté 5 sur 5 étoiles

Helpful Lynda

Everytime I go in I look for Lynda! Always willing to help and very knowledgeable she knows her stuff! She is an asset to your company 5* service

28 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hey Dan, thanks for your five-star review, and I'm glad you enjoyed the amazing service from Lynda in our Macclesfield store! - Dylan

Noté 5 sur 5 étoiles

Went into the store today to ask about the community scheme

Went into the store today to ask about the Community Scheme. The store manager was very helpful and then Rueben assisted me with taking some materials to my car. He was very polite and helpful. Thank you

1 mai 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We appreciate you taking the time to leave us a review. We're happy to hear that you found the store manager helpful and that you received polite assistance with your materials. -AK

Noté 5 sur 5 étoiles

I came into wickes this week and unsure…

I came into wickes this week and unsure about the paint I needed, Reuben was so helpful and knowledgeable and I got exactly what I wanted. A pleasure to come to store with helpful kind managers. Even carried it to my car.

29 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Leanne, Many thanks for your five-star review. We are pleased to learn that you found our colleague Ruden really helpful when you purchased your paint. We appreciate your business.

Noté 5 sur 5 étoiles

Service at the Macclesfield store is…

Service at the Macclesfield store is brilliant. Friendly staff who are happy to help.

27 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Abi, We're happy to hear you received brilliant service at the Macclesfield store, and that our staff were friendly and happy to help. - Sean

Noté 1 sur 5 étoiles

unwelcoming staff

At the Macclesfield store we were enquiring in regards to a new kitchen.
The lady who saw to us was incredibly miserable and made us feel very unwelcome.
We could tell she absolutely did not want to be talking to us and it felt very judgmental and just awkward all round. Massively dissapointing, and we walked out thinking we definitely won’t use Wickes as she was so rude.

29 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Sacha, We are so sorry to hear of your experience. We have sent you a request for more information so that we can look into this for you.

Noté 5 sur 5 étoiles

Reuben went the extra mile when helping…

Reuben went the extra mile when helping me.

26 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Tinker. We are pleased to hear that our colleague Reuben offered you a great customer experience when you visited our Macclesfield store. Thank you for your review and your business.

Noté 5 sur 5 étoiles

Lynda - Macclesfield. Paint

Recently had some great technical and design advice on paint from Lynda. Always very knowledgeable, friendly and helpful - thank you.

10 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Stuart, We appreciate you taking the time to share your review with us. We're so glad to hear that you found the paint advice helpful and friendly. Thank you! - Sean

Noté 5 sur 5 étoiles

Great customer service at Macclesfield…

Great customer service at Macclesfield especially Lynda who is always really helpful and happy to point us in the right direction for any products we may need.

29 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Emma,

We're delighted to hear that you had a positive experience and found Lynda's service helpful. Thank you for your kind feedback. -Ellysse

Noté 5 sur 5 étoiles

Came came in to inquire about the charity I represent, Men In Shed and the manager put me at ease immediately, answered any questions that I have and, gave sooo much more information. We will be using

Absolutely exceptional service.
Most certainly will be coming back here. Tha manager leads from example and, you can see it.
All the staff that I came into were sooo attentive. 👍

27 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Peter, Thanks for taking the time leaving your review. We're happy to hear that the manager in your local Wickes store was able to help you and answer any questions that you had. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Had such a great experience a member of…

Had such a great experience a member of staff named Reuben really helped me with everything i needed couldn’t recommend him more

10 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We're happy to hear that you had such a great experience. We appreciate you mentioning the assistance you received from Reuben; it's wonderful to know we met your needs. -AK

Noté 5 sur 5 étoiles

Today Lynda was a very kind & helpful…

Today Lynda was a very kind & helpful member of staff at your store in Macclesfield

22 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We appreciate you taking the time to leave us this great review! We're so glad to hear that Lynda was helpful and kind. -AK

Noté 5 sur 5 étoiles

Lynda@ Macclesfield’s branch

Lynda was so friendly and helpful as she always is, nothing is to much trouble for her, she goes far beyond her job and that’s why we keep coming back

20 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Thank you for your time and effort in writing your review. It's great that you found Lynda to be helpful and friendly, and we hope you'll keep returning. -AK

Noté 5 sur 5 étoiles

Love this store

Love this store. The staff and great and they are always well stocked! Good how you can get the 10% off with the trade card. Special shout out to Lynda who’s always happy to help with a smile. Thanks

15 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We're happy you love our store and find our team helpful! It's great to know you appreciate the trade card discount. We appreciate your kind words about Lynda. -AK

Noté 5 sur 5 étoiles

Linda helped me with my trade account

Linda helped me with my trade account. Very helpful, saved me money in the long run. Friendly staff and clean environment

16 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi, Jonanthan. Thank you for taking the time to share your review with us. We're delighted to see that Linda was helpful and friendly whilst sorting out your trade account. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

wickes macclesfield

Ive been using wickes macclesfield most weeks recently as im working in the area. More and more DIY stores are disorganised and resemble jumble sales but I must say this store is very well organised, clean, tiday and helpful staff. Shame not more parking spaces available as ways seems busy.

1 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

We're happy to hear that you find our store well-organized and our staff helpful. We appreciate your positive feedback regarding our store's tidiness. We acknowledge your comments about the limited parking and will consider this. -AK

Noté 5 sur 5 étoiles

Excellent service received in macclesfield wickes

Excellent service received in macclesfield wickes over the weekend.
The store was very busy when we arrived on Sunday and we needed assistance with buying paint and bathroom products. A lady Called Lynda helped and was amazing, there was people waiting for help also so we appreciated her help.
We recently purchased a bathroom so we had lots of accessories to buy, Lynda gave us great advice and helped us greatly.

29 mars 2026
Avis spontané
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Réponse de Wickes - Macclesfield

HI Dave, Thanks for taking the time leaving your review. We're happy to hear that you received excellent service at our Macclesfield store. It's great to know that Lynda was amazing and provided great advice with your paint and bathroom product purchases. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Lynda was very helpful and very polite

Lynda was very helpful and very polite. She helped us find what we wanted in seconds 😃

1 avril 2026
Avis spontané
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Réponse de Wickes - Macclesfield

Hi Matthew, Thank you for telling us about your visit to our Macclesfield store and about how helpful and polite you found our store colleague Lynda. Your review is very much appreciated.

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