Wickes - Newmarket Avis 

120
TrustScore 4.5 sur 5

4,5

Willie Snaith Road, Newmarket Suffolk, CB8 7TG, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Billie was extremely helpful planning our bathroom projects and found us an amazing bathroom fitter. We are very happy with the result, thank you Billie

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Newmarket store today and wanted to know about delivery. Hasan was extremely helpful. We went round showing him the products we required. He took photos of prices and advised us to do the... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Following my neighbour's house fire damaging my fence panels I placed a test order for 2 new ones online. The panels were sent from Wickes Newmarket branch. One was ok, the other had several slats bow... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At Wickes in Newmarket, where we went to plan our kitchen, we were served by Nick. I must recommend Nick, he is a man of his word, he accommodated us with everything, answered our questions, even afte... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Newmarket

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Willie Snaith Road, Newmarket, Suffolk, CB8 7TG, Royaume-Uni

  • +441638389590

4,5

Excellent

TrustScore 4.5 sur 5

120 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(120)

13 757 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always friendly helpful staff

Always friendly helpful staff, enjoy seeing Danny in the morning.

31 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Charley, We appreciate you sharing that our staff is friendly and helpful. We're glad you enjoy seeing Danny in the morning! - Sean

Noté 5 sur 5 étoiles

We had an idea of what we wanted and…

We had an idea of what we wanted and the bathroom consultant Nick immediately understood what we needed and put the design together.
Thank you so much

26 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hey there, thanks for your five-star review, and I'm glad you enjoyed the design experience with your bathroom from Nick in our Newmarket store, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

CRX Mark deserves a raise

Delighted I found Mark to assist me with my shopping. Unfortunately the store didn’t have exactly what I was looking for, but Mark helped me choose a suitable equivalent, and showed me to the other items I needed. It’s been a long time since I’ve had such a positive and genuine interaction with someone in a retail environment, although I could have done without my drill bit letting me down in the middle of a line of fencing, it made my day to replace it alongside some of Mark’s customer service.
I bought some drill bits, some screws,
and a club hammer, and got some fortune too.
Thankyou Mark :)

27 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi, Alice. Thank you for taking the time to share your review with us. We're delighted to see that Mark was able to help you find a suitable equivalent, providing great knowledge and a positive shopping experience. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Great Service

Great, friendly service from Hasant.

24 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Paul, We appreciate you sharing your positive experience, we are so glad to hear you received great and friendly service from Hasant. - Sean

Noté 5 sur 5 étoiles

Very helpful advice when buying paving…

Very helpful advice when buying paving from Sevastian

20 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi George,

It's great to hear Sevastian provided helpful advice while purchasing paving. We appreciate your kind words and feedback. -Ellysse

Noté 1 sur 5 étoiles

Poor communication, awful service

I booked an appointment for the kitchen designer to come to my house, the person came early and left early than the meeting time, when I took time out of work, arrived home 5 minutes prior, and waited for 20 minutes, no one showed. I called the store and was told that the person had left without any communication. I then booked the second appointment with a different kitchen designer, again no one turned up. I called the store again and was told the person is off sick. Although I was given the opportunity to book the third appointment on the phone, I declined and walked into Wren instead, Wren sent a person to measure my kitchen the same day, and designed my dream kitchen the following day.

11 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Scarlet, We regret to hear about the missed appointments and lack of communication. We appreciate you bringing this to our attention. We'll investigate these issues to prevent similar situations in the future. Thank you for your feedback. -SM

Noté 5 sur 5 étoiles

Hasant went above and beyond to help me…

Hasant went above and beyond to help me today. As I was loading my trolley with 15 bags of wood chips, he arrived with a pallet load to restock. Instead of loading my trolley, he took his pallet of wood chips to the parking lot and helped me load 15 bags into my van. Greatly appreciated his initiative and taking care of me. Thank you Hasant.

8 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Bradley, We're so glad to hear about the positive assistance you received. It's wonderful that Hasant went the extra mile to help you with your purchase. We appreciate you taking the time to share your experience! -SM

Noté 5 sur 5 étoiles

Came to Wickes today for some paint and…

Came to Wickes today for some paint and HasanT was amazing, he assisted us with paint mixing, sandpaper and answered all our questions. Very professional lad.

8 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Charlotte, Thank you for taking the time to share your feedback with us. We are delighted to hear that Hasant was able to assist you with paint mixing and answer any questions you may have had. -SM

Noté 5 sur 5 étoiles

Hasan was very helpful today &…

Hasan was very helpful today & friendly. I wanted to get some deluxe paint mixed and he was knowledgeable and offered great advice.

8 mars 2026
Avis spontané
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Réponse de Wickes - Newmarket

We appreciate you sharing your experience. We're happy to hear that Hasan was friendly, knowledgeable, and offered great advice for your paint selection. -AK

Noté 5 sur 5 étoiles

I had a fantastic experience at Wickes…

I had a fantastic experience at Wickes Newmarket.
The staff were very helpful, thoughtful and I was very happy with the value for money I got with my purchase

22 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Adam,

We're delighted to hear that our staff were helpful and that you were happy with your purchase. We appreciate your feedback. -Ellysse

Noté 5 sur 5 étoiles

Thank you to Sebastian at Wicks Nkt

Big big thank you to Sebastian at Wicks Newmarket who was very kind, understanding, helpful and professional.
From Cat-A-Holics Nkt.

24 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Christine, Thank you for telling us about your visit to our Newmarket store and in particular how helpful and professional you found our colleague Sebastian. Thanks for taking the time to leave a review, its much appreciated. - DG

Noté 4 sur 5 étoiles

Really good service from Hasant

Really good service from Hasant. He knew we were looking for specific paint and came to find us in the store and patiently explained our options.
He mixed and sold us what we needed and we came back for larger tins once we'd checked everything.
This is what good service looks like.

2 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Rupert, Thanks for taking the time leaving your review. We are happy to hear that Hasant was able to help find the correct paint that you needed and explained the options you had then used the paint mixer to get the correct paint. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Helpful

Over the past couple of months I have used Wicks Trade pro and found the website easy to navigate ordering online easy and staff friendly and going to great lengths to help resolve issues

20 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Neil, Thanks for taking the time leaving your review. We're happy to hear that you have found the trade pro app and website very easy to navigate when ordering online and if there were any problems the store was able to help resolve the issue. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

brilliant service from Daniel and…

brilliant service from Daniel and Hasant helped me find a product. Would definitely recommend.

22 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi, Thomas. Thank you for taking the time to share your review with us. We are really pleased to see that you received brilliant service from Daniel and Hasant. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Huge thanks to Wickes Newmarket for…

Huge thanks to Wickes Newmarket for their incredible donation for our Preschool. As a charity we rely so much on donations and the new storage, play sand and other bits will benefit the children and staff hugely!

11 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Caroline,

We appreciate you sharing your feedback. We're so glad to hear that our donation to your Preschool will benefit the children and staff. Thank you for your support! -Ellysse

Noté 5 sur 5 étoiles

Really helpful positive Staff.

I bought a kitchen sink and when I opened the box it was damaged. I took it back to the Newmarket store and Justin was so helpful and apologetic although it was not his fault at all. A really positive result from a small problem.
Thanks for your help Justin.

14 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Nick, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Justin was able to effectively resolve the issue for you while delivering quality customer service! -SM

Noté 5 sur 5 étoiles

Jess

Friendly, quick, straight forward purchase and part refund from previous purchase.

14 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi, thank you for taking the time to share your review with us. We are delighted to see that you had a positive shopping experience during your visit. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

great design and customer service

Couldn't say more about customer service, especially Billie Hammond's expert intuitive design and responsiveness to our needs. We now have a kitchen we love and the design of a competitor would just not have been nearly as good. A switch of countertops late in the process deftly handled by Billie. Delivery team was able to drop off and collect in time for installation. Excellent quality of materials esp. for the price. Highly recommended.

9 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Carestini,

We appreciate you sharing your experience. We're happy to hear that the design met your needs and that you love your new kitchen. Thank you for your positive feedback about the designer Billie, the quality of our materials and the delivery team. We appreciate your recommendation. -Ellysse

Noté 5 sur 5 étoiles

Always helpful staff

Always helpful staff, Danny has served me most of the time, always polite & helpful. Thanks guys

9 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Mark, Thank you for taking the time to share your experience with us. We are happy to hear that Danny was able to provide quality customer service. -SM

Noté 5 sur 5 étoiles

Been in and out several times over the…

Been in and out several times over the past few months after moving and every time the staff have been helpful and friendly. Hasan Ts service on my last trip was great

7 février 2026
Avis spontané
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Réponse de Wickes - Newmarket

Hi Josh, Thanks for taking the time leaving your review. We are happy to hear that Hasan and the staff was able to help you on every visit the store getting everything you needed after moving. Thanks again for the kind feedback. -JL

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