Jill in the Newport branch has went above and beyond to help! I’ve been travelling miles trying to find this specific paint and Jill has gone out of her way to call me when the stock has arrived for... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBarrack Hill, Unit 2, Discovery Park, Newport Gwent, NP20 5GN, GB
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Lisez les avis des autres
Huge thank you to the Wickes Newport team. I encountered a few problems with damages and incorrect goods being ordered via online. The team went above and beyond to resolve the issue in a tim... Voir plus
L'entreprise a répondu
Jill was absolutely amazing as all the staff there are, Jill kindly went above and beyond to make sure I bought all the right materials and at the best price. Thank you
L'entreprise a répondu
Visited Newport Gwent Wickes Sunday 31st May to buy a bag of sand to mix a small amount of cement mortar. Got it home to annoyingly find the sand had a large amount of stones and rubble mixed in. Took... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Newport
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Barrack Hill, Unit 2, Discovery Park, Newport, Gwent, NP20 5GN, Royaume-Uni
- +441633850555
4,3
Excellent
117 avis
Demande des avis aux clients
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Helpful staff and good range of…
Helpful staff and good range of products.
Jill and Mandy are always helpful and friendly. I can rely on Wickes to stock everything I need for my business. Thank you very much!
16 juin 2025
Avis spontané
Réponse de Wickes - Newport
We're so happy to hear you find our products helpful for your business needs. We appreciate your kind words about Jill and Mandy's friendliness and helpfulness!
-AF
Great staff
Wickes, Newport staff are always polite and helpful. Today, Andrew was no exception as was especially helpful with our order We would highly recommend this store.
Julie, Newport
16 juin 2025
Avis spontané
Réponse de Wickes - Newport
We're happy to hear that our Newport staff are consistently helpful. It's great to know that someone was especially helpful with your order. We appreciate your recommendation!-GS
At the newport gwent branch today
At the newport gwent branch today. Staff member jill went out of her way to help me find what I wanted ..
Great service..
Nice to come across a valuable member of your team
11 juin 2025
Avis spontané
Réponse de Wickes - Newport
We're happy to hear that you received such great service at our branch. It's wonderful to know a team member was so helpful. We appreciate your valuable feedback! TW
Huge Thanks Mandy…
Just wanted to share my thanks to Mandy (Store Manager) who couldn’t have been more helpful with an issue that I had with some cement boards that I had purchased. Despite the store being incredibly busy, she gave me time, she listened and she resolved my query. Excellent customer service, I will definitely return to Wickes Newport again for my DIY materials.
Huge thanks once again.
Mr Underwood
8 juin 2025
Avis spontané
Réponse de Wickes - Newport
We appreciate you sharing your experience. We're happy to hear that you received excellent customer service and that your issue was resolved with Mandy. We appreciate your intention to return to our Newport store for your DIY materials.
-AF
Terrible experience from Wickes
Paid to have a new bathroom fitted by Wickes. Absolutely nightmare from the very beginning, the shower screen was fitted with only allowing 12” gap to enter the shower area. The copper pipe to the radiator ran two foot along the skirting board before connecting to the radiator. Their workmanship was a terrible and they never finished the job. Would never recommend them to anyone.
13 septembre 2024
Avis spontané
Réponse de Wickes - Newport
Hey Scott, thank you for your valuable feedback, and I'm sincerely sorry to hear about your bathroom installation issues. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further for you. - Dylan
I visited Wickes today looking for paint brushes and caulk
I visited Wickes today looking for two products along with some recommendations and was assisted by a very polite and helpful young man named Jake who said he was fairly new, well Wickes this young mans recommendations saved me on time and cost and I have to say he was the most respectful and Polite youngster I’ve met in a long while.
5 juin 2025
Avis spontané
Réponse de Wickes - Newport
Hey Paul, thank you for your five-star review, and I'm glad that you enjoyed the service from Jake in our Newport store! - Dylan
Writing on behalf of a family member…
Writing on behalf of a family member whom visited the store today to purchase a few items and Mandy assisted him with his purchases and payment. He would like to share a BIG thank you to Mandy she was very pleasant, patient, friendly and courteous. Being of the older generation with a hearing impairment his experience of being at Wickes was pleasant and comfortable.
5 juin 2025
Avis spontané
Réponse de Wickes - Newport
Hey Michelle, thanks for your five-star review, and I'm glad you enjoyed the service from Mandy in our Newport store! - Dylan
Visited Newport Wickes Store to mix…
My Mother in law Visited Newport Wickes Store to mix paint and purchase. On her behalf she asked me to give a special mention to the assistant who assisted her. He was very helpful and helped her to decide my choice of preference. I would like to give a special mention to Jake the assistant who was kind, friendly & very professional with his advice.
5 juin 2025
Avis spontané
Réponse de Wickes - Newport
Hi Jeffery, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jake in our store and that they provided you with useful advice. -AH
Réponse de Wickes - Newport
We're glad you found our service exceptional. We appreciate your positive feedback and are grateful for your recognition. TW
Always helpful staff particulary mandy…
Always helpful staff particulary mandy also a good range of products.
2 juin 2025
Avis spontané
Réponse de Wickes - Newport
We're happy to hear that our staff is helpful and that we have a good product range. We appreciate your positive feedback and thank you. TW
Community support
Huge thanks to Wickes Newport for support with some tins of paint for Riverside Rovers AFC to enable us to give our changing rooms at Shaftesbury Park a refresh ahead of the new season! The process was really simple, and as we’re local the support to our cause was seamless. Thanks again to the staff, Scott especially, for having it all ready for us to collect. Can’t recommend you enough! We’ll share our progress soon! Thanks again! Karl and Owain at Riverside Rovers AFC, Newport
24 mai 2025
Avis spontané
Réponse de Wickes - Newport
We appreciate you sharing your experience with us. We're so glad to hear that our team could support Riverside Rovers AFC with your project at Shaftesbury Park. We're delighted the process was simple and seamless. We look forward to seeing the refreshed changing rooms! TW
Helpful mandy
Thanks to mandy she was looking after my delivery I was stressed about it, the driver didn't find the place I think but she called me few times to check if everything is ok and delivery received,great customer service very helpful and helping the new young staff aswell with her experience, thank you mandy
20 mai 2025
Avis spontané
Réponse de Wickes - Newport
We appreciate you taking the time to share your feedback. We're happy to hear that our team provided great customer service and helped ensure your delivery arrived. We will continue to strive to provide excellent support. TW
Awful
Waited in all day for my parcel to be delivered as it was due today. The company XDP didn't deliver as they were supposed too.
I contacted wickes to chase the delivery up due to XDP not having a contact number or email to make any contact, of course XDP didn't get back in touch with wickes either.
I wouldn't use XDP if it paid me, one of the worst courier companies running in the UK and it's put me off ever shopping with wickes again.
23 mai 2025
Avis spontané
Réponse de Wickes - Newport
We're sorry to hear about the delivery issues you experienced and the lack of communication from the courier. We understand your frustration and appreciate you bringing this to our attention. We have sent you a request for more information so we can look into this further.
-AF
Réponse de Wickes - Newport
Hey Vaughan, thanks for your five-star review, and I'm glad you enjoyed the services in our Long Eaton store! - Dylan
Réponse de Wickes - Newport
We're thrilled to hear about your positive experience. It's wonderful to know that you received excellent service. We appreciate your kind words and will share your feedback with the team. TW
Click and Collect
Did a click and collect this morning - all ready super quickly and the staff were very helpful and polite.
17 mai 2025
Avis spontané
Réponse de Wickes - Newport
We're thrilled to hear about your positive experience with our click and collect service! It's wonderful to know our staff provided you with such helpful and friendly service. We appreciate you taking the time to share your feedback-GS
Had to return a bunch of items off…
Had to return a bunch of items off different orders. Mandy in Newport was awesome 👌
14 mai 2025
Avis spontané
Réponse de Wickes - Newport
We appreciate your kind words about Mandy. It's wonderful to hear that she provided excellent service. We strive to make returns as easy as possible for our customers-GS
Top store
The Wickes in Newport one of the best prices and stuff always helpful, specially Mia! Keep it up 👍💪
1 mai 2025
Avis spontané
Réponse de Wickes - Newport
We're thrilled to hear you had a positive experience at our Newport location! We appreciate your kind words about our prices and the helpfulness of our team, especially Mia. We're committed to providing excellent customer service and we're glad you found it here. TW
I’ve always liked going into wickes…
I’ve always liked going into wickes Newport. The staff are always helpful and if it’s busy they try and get you on your way as quick as possible, and As tradesman that really helps. The team are all lovely people 😊
8 mai 2025
Avis spontané
Réponse de Wickes - Newport
Hi Carl, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Réponse de Wickes - Newport
We appreciate your kind words! It's wonderful to hear that our staff has made a positive impact on your experience. We strive to provide exceptional service, and your feedback motivates us to continue doing so-GS
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