We are extremely please with the service we received from Wicks. From the initial design to a completely new bathroom. Old bathroom completely stripped out, Removal of excessing pipework b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement18 Tyne Road, Weedon Road Industrial Estate, Northampton Northamptonshire, NN5 5AF, GB
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Lisez les avis des autres
Had the pleasure of being served by Hannah at the Northampton store today who went above and beyond for me. Friendly and exceptional customer service which is very rare these days. Hannah is a credi... Voir plus
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Product bought was faulty, phoned to report to the store and customer service said they were happy to supply products not fit for purpose! Following this we phoned again and spoke to manager who said... Voir plus
L'entreprise a répondu
Just wanted to say a big thank you to Hannah at Wickes for designing our new bathroom. The installation itself went smoothly, with regular check-ins from Garry, our Wickes installation co-ordinator.... Voir plus
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À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Northampton
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
18 Tyne Road, Weedon Road Industrial Estate, Northampton, Northamptonshire, NN5 5AF, Royaume-Uni
- +441604753221
4,4
Excellent
126 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Staff always helpful and give good…
Staff always helpful and give good advice Thank you 😊
4 septembre 2024
Avis spontané
Réponse de Wickes - Northampton
Hey Rose, thanks for your positive feedback, and I'm glad always have a good experience in our Northampton store! - Dylan
Excellent service
Staff helpful, excellent customer service always! Brilliant management.
4 septembre 2024
Avis spontané
Réponse de Wickes - Northampton
Hey there, thanks for your amazing review, and I'm glad that you loved the service in our Northampton store! - Dylan
Friendly and helpful, great deal
Thanks so much for helping us through the process of buying our first kitchen and making it as seamless as possible when we weren't sure where to start or what we wanted. Special thanks to Anne, Hannah, Getriin, Geoff and James who were all so helpful and a pleasure to speak to. We will certainly be back when it's time to do the bathroom!
9 septembre 2024
Avis spontané
Réponse de Wickes - Northampton
Hi Chloe, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your Kitchen experience and how pleased you are with the service the staff provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store for your bathroom project. - FB
Delivery failed to happen
Delivery of aggregate booked. Spent all day in waiting. No text to advise of delivery slot. Kept tracking order, then it said problem with order. No phone call, knock on door nothing. I contacted customer service git an excuse that one of the bags was split, I asked for a refund, for which they have to contact the store. As if by magic they had a technical IT fault at the shop and customer service. Poor service , won't shop there again.
26 juin 2024
Avis spontané
Réponse de Wickes - Northampton
Hi, There. Thank you for taking the time to share your review. I'm really sorry to learn that your order failed to arrive. I have sent you a request for more information, so I can check this out for you. Thank you again for your valuable feedback. - Scott H
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