Wickes - Norwich Avis 

136
TrustScore 4 sur 5

4,2

2 Turnpike Close, Norwich Norfolk, NR6 5BD, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you Wickes for supporting our school project. What a brilliant experience, sent in a request for some garden materials on Sunday evening, first thing Monday had an email from Emma at the Norwi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lois Hall at Norwich was a star! She was a great help with planning our new kitchen, came up with lots of practical suggestions and ideas, put no pressure on us to order and was an absolute pleasure t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked a kitchen design visit with Ady. Really helpful and pointed out some potential issues with the plumbing etc even though we would be using our own builder. Great design and ideas and will book t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was an absolute delight spending a hour going over a kitchen design. It was apparent instantly that Sarah had not only many years of experience but crucially cared about all aspects of how the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Norwich

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 2 Turnpike Close, Norwich, Norfolk, NR6 5BD, Royaume-Uni

  • +441603418000

4,2

Bien

TrustScore 4 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,2

Tous les avis

(136)

14 369 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Popped in and spoke with Paula who was…

Popped in and spoke with Paula who was most helpful.

20 août 2026
Avis spontané
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Réponse de Wickes - Norwich

Thank you for taking the time to leave a review! We are so pleased to hear that Paula was most helpful during your visit. -AK

Noté 5 sur 5 étoiles

Thank you Wickes for supporting our…

Thank you Wickes for supporting our school project.
What a brilliant experience, sent in a request for some garden materials on Sunday evening, first thing Monday had an email from Emma at the Norwich store to say that the store could support project and the items requested could be picked up whenever was convenient.
Thank you

18 août 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi, Karen. Thank you for taking the time to share your review with us. We're delighted to hear that Emma and the Norwich store were able to support your school project so quickly. Wishing you every success with the project, and thank you for choosing Wickes! - Scott H

Noté 5 sur 5 étoiles

Kitchen design

Lois Hall at Norwich was a star! She was a great help with planning our new kitchen, came up with lots of practical suggestions and ideas, put no pressure on us to order and was an absolute pleasure to work with. Many thanks Lois!

5 août 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi, Linda. Thank you for taking the time to share your review with us. We're delighted to hear that Lois provided such great support with planning your new kitchen. They're practical ideas, helpful advice, and no-pressure approach are exactly the experience we aim to provide. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Ask Clive

Clive is the most helpful, patient and knowledgeable person you could wish to meet in a shop like this.

28 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi Kim, We're so happy to hear that Clive was helpful, patient, and knowledgeable. We appreciate your kind words about their excellent service and are delighted you had such a positive experience! - Sean

Noté 1 sur 5 étoiles

This company is an absolute disgrace

This company is an absolute disgrace. Do not use, unless you want stress, frustration, incredibly poor service and to be ripped off. Unbelievably poor.

28 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

We are truly sorry to hear about your incredibly frustrating experience and deeply regret that we failed to meet your expectations. We have requested additional information, so we can get this looked into further. -AK

Noté 5 sur 5 étoiles

Great service from Paula, Lou, and Emma

Great service from Paula, Lou, and Emma, helped me load x30 heavy sheets of 2.4 x1.2 x18m OSB boards on my truck very hot day,
Much appreciated 👍

7 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi, Geoff. Thank you for taking the time to share your review with us. We're delighted to see that your happy with the service provided by Paula, Lou and Emma. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Welcoming

Welcoming, professional, knowledgeable, constructive, friendly

14 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi, Thank you for taking the time to share your review with us. We really appreciate your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

We had such a positive experience with Emma and the team at Norwich Wickes.

We had such a positive experience with the team at the Norwich Wickes store while sourcing materials for our primary school gardening project.

A huge thank you to Emma and the rest of the team for their excellent customer service. Communication was outstanding throughout, everyone was friendly and genuinely happy to help. They also went above and beyond by helping to load everything into the car, which was very much appreciated!

It's wonderful to see a local store supporting the community in such a positive way. Thank you again, Emma and the Norwich team – your help has made a real difference to our school project. Highly recommended!

13 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

Hey Victoria, we are so pleased to hear about your positive experience with our team at the Norwich store. It's wonderful that our colleagues provided excellent customer service and went above and beyond to assist with your school gardening project. We appreciate your kind words and are glad we could support the community. - Dylan

Noté 5 sur 5 étoiles

Booked a kitchen design visit with Ady

Booked a kitchen design visit with Ady. Really helpful and pointed out some potential issues with the plumbing etc even though we would be using our own builder. Great design and ideas and will book the final design session this week before ordering.

11 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

We're so pleased to hear that your design visit was helpful and that Ady provided great ideas and insights, even regarding potential plumbing issues. We look forward to your final design session! -AK

Noté 5 sur 5 étoiles

I had some questions about paint types…

I had some questions about paint types and the differences and bathroom piping, and when I asked a colleague for help a lovley boy named Logan came and assisted me to find the perfect one.

5 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

Hey Tayla, thanks for your five-star review, and I'm glad you enjoyed the service from Logan in our Norwich store! - Dylan

Noté 5 sur 5 étoiles

Great experience from design to delivery

Great experience getting a partial new kitchen for our home arranged with Wickes in Norwich. My designer was Laini and she was very helpful and patient from start to finish, coming out to the property and helping us incorporate some of our existing kitchen cabinets into the new kitchen design. We were also fully supported with several minor design changes during the process. Laini also helped expedite delivery of the cabinets and worktops to ensure we completed the project in good time. High recommend Wickes kitchen design service.

1 juin 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi, Chris. Thank you for taking the time to share your review with us. We're delighted to hear that your design consultant, Laini, provided such helpful and patient support throughout your kitchen project. It's great that she was able to help incorporate your existing units and keep everything on track. We appreciate your recommendation and hope you enjoy your new kitchen! Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Wickes Kitchen Design Service

Visited the Norwich store today to see Sarah Cochius regarding a kitchen, utility room and shower room re-fit. Everything sorted out very efficiently thanks to Sarah's thorough knowledge of the subject, and professional yet friendly, approachable manne

2 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi Mr David Price, we're so pleased to hear about your positive experience at our Norwich store! It's wonderful that our team member provided such thorough knowledge and a professional yet friendly approach for your re-fit. Thank you for sharing your kind feedback. -LG

Noté 5 sur 5 étoiles

Excellent staff member

To be honest, your kitchen designer Stuart Gardiner at the Norwich store has been fantastic.
From the initial consultation to fitting.. and all the little troublesome bits in between he has been fantastic and very professional.
This gentleman deserves a 5+ review..
An absolute credit to your company.

2 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi Mike, thanks for sharing your wonderful feedback! We're so pleased to hear about your excellent experience with Stuart. It's fantastic that he was so professional and helpful throughout the entire process. -LR

Noté 5 sur 5 étoiles

Helpful staff

Just been to Wickes of Norwich and met two of the most friendliest and knowledgeable people we have had dealings with for a very long time just wanted help with a sink and tap but nothing was to much trouble unfortunately we didn’t get get the young ladies name but the gentleman’s name was Clive thank you Pat &David

1 juillet 2026
Avis spontané
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Réponse de Wickes - Norwich

We are so pleased to hear about your positive experience and that our team members were friendly and knowledgeable. It's wonderful to know that nothing was too much trouble. We appreciate your kind feedback. -AK

Noté 5 sur 5 étoiles

Paula at the Norwich store is always…

Paula at the Norwich store is always extremely helpful and friendly. She goes above and beyond to assist.

27 juin 2026
Avis spontané
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Réponse de Wickes - Norwich

Hi There,

We're so glad to hear Paula consistently provides helpful and friendly service, going above and beyond to assist. Thank you for your kind words! -Ellysse

Noté 5 sur 5 étoiles

Visited the store and needed some help…

Visited the store and needed some help finding some items, Justin assisted and was very kind and knowledgeable. Thanks again Justin :)

24 juin 2026
Avis spontané
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Réponse de Wickes - Norwich

Hey Katie, thanks for your five-star review, and I'm glad Justin was able to help you out in our Norwich store! - Dylan

Noté 4 sur 5 étoiles

New bathroom

Bathroom designer Kathy at Norwich store was approachable and helpful and always at the end of the phone. We were kept well informed about deliveries which were always on time. Bathroom fitters were polite, friendly and helpful and the quality of finishing was excellent.

18 mai 2026
Avis spontané
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Réponse de Wickes - Norwich

Thank you for your wonderful feedback! We are so pleased Kathy was helpful and that your delivery and fitting experience was excellent. We hope you enjoy your new bathroom for many years to come! -AK

Noté 5 sur 5 étoiles

We were served by a lovely friendly and…

We were served by a lovely friendly and extremely helpful member of staff at the Norwich branch PAULA .
Thank you so much for your help Paula

13 juin 2026
Avis spontané
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Réponse de Wickes - Norwich

We're so glad Paula provided friendly and helpful service. Thank you for your wonderful feedback! -AK

Noté 5 sur 5 étoiles

We met with Lois

We met with Lois, she was brilliant! extremely experienced, very helpful and not at all pushy. She helped us design a kitchen that we are proud of. I can’t say enough good things about her and she’s a credit to the company.

13 juin 2026
Avis spontané
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Réponse de Wickes - Norwich

Thanks for taking the time to leave your 5-star review. We're so pleased to hear about your positive experience designing your new kitchen with Lois. We appreciate your kind words about the professional and helpful assistance received. - AB

Noté 5 sur 5 étoiles

CAME INTO THE STORE ON SATURDAY 13TH…

CAME INTO THE STORE ON SATURDAY 13TH WAS SERVED BY A LOVELY LADY CALLED PAULA WHO WAS VERY POLITE AND HELPFUL IN EXPLAINIG WHERE TO FIND THE PRODUCTS I NEEDED A CREDIT TO THE COMPANY

13 juin 2026
Avis spontané
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Réponse de Wickes - Norwich

Thanks for taking the time to leave your 5-star review! We're so pleased to hear Paula provided such helpful and polite service. Thank you for your wonderful feedback. - AB

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