Wickes - Nottingham North Avis 

Came round and measured the kitchen, designed the kitchen and told me what was needed. During installation an error became apparent in the measurements or design. Wickes took no responsibility for any error. Making a complaint is extremely difficult and proved pointless. They rejected the complaint very quickly after receiving it and without requesting any information. Everyone can make a mistake. Wickes never admit to it and I did by trusting them. John

Sarmed he was really professional about everything when we wanted a new kitchen couldn’t ask for anyone better as he came out measured everything up drawn everything out just how we wanted. Nothing was too much trouble when we needed to alter some things. What a wonderful man would highly recommend this man to come and sort your kitchens out for you

Jake has been brilliant from start to finish. He is very thorough in all aspects of designing the kitchen. Nothing is too much trouble, even when you add or take something away from the design.

I would HIGHLY recommend him to anyone who needs help with their design for the kitchen.

I booked an appointment with Wickes having tried many of the other “high street” retailers for kitchens and my experience of the process has been excellent. Jake has been a pleasure to deal with, and has not only listened to my requirements but implemented them in ways I wouldn’t have even considered. I would have no issues with recommending Wickes and especially Jake to anyone else looking for a kitchen design. Overall a massively positive experience

We visited several kitchen suppliers for designs and to view the ranges available, it was the quality of the Wickes range that drew us in and Jake came up with the most innovative design that really improved the look and feel to the kitchen. Service was excellent, everything delivered on time. A truly remarkable service from end to end.

This is the 3rd time we have used Wickes 2 was a kitchen and now a bathroom.
The designer Stuart Lackenby was excellent any problems he goes out of his way to sort them and the bathroom is now fitted and very happy with it . the installer was great apart from his singing which was out of tune , would not hesitate to use Wickes again

A very professional service provided by Jake. I appreciated the visit to my home so that I could make an informed decision about my bathroom. Jake provided me with different options so that I would make an informed decision.

Jake was sympathetic to my family circumstances and listened to my requirements and deadlines

We had a superb kitchen planning experience as arranged with Wickes’ advisor and planner named Sarmed based in the Daybrook, Nottingham store.
Sarmed’s experience and approach really made the planning an enjoyable occasion.
Unreservedly recommend the store, the advice and the quote he gave us.

Jake helped me bring my kitchen dream to reality he designed it better then I could of imagined i am so pleased I trusted wickes especially Jake and the fitting team he chose to complete my kitchen I am so happy with the results thank you again and Laura and David

Went into wickes to look at kitchens. Sarmed gave up several hours of his time to look at various kitchen designs that would work for us. He was very patient as we kept changing our minds but gave us good ideas and pointers too. In the end we haven't purchased our kitchen from Wickes but Sarmed was fantastic and at nonpoint was he pushy to get us to buy. Overall a good experience and nothing but praise for Sarmed.

Recently had our bathroom designed and installed by the Nottingham North branch and the whole process was made effortless and easy thanks to Sarmed who went the extra mile to ensure we got the bathroom we wanted woth the best use of the space at the right price. I would highly recommend anyone to get in touch with Sarmed as his knowledge and understanding and customer service is exceptional.

The whole experience of choosing and agreeing to purchase a kitchen with Wickes and in particular with Sarmed Chaudhry has been very positive. Friendly help and advice should be his watch words as that is exactly what he has demonstrated throughout. Unfortunately I'll health hit me before installation and it became necessary to cancel the whole project. Sarmed has been extremely understanding throughout the cancellation, explaining the necessary process and working it all through for us. We couldn't have asked for better understanding or compassion. Thank you to Wickes and especially to Sarmed in helping make this extremely difficult time a little easier. When I am better (fingers crossed) we will be back.

We had great support with our new kitchen throughout. Stuart Lazenby at Wickes Nottingham North branch gave us insightful designs at the first stage and was available for further advice throughout. The contractor, Russell Heckford was efficient and polite and provided further support when we felt it was needed. The Wickes Customer Support Centre lady, Lucy, added to the feeling that we were in safe hands.

From start I felt very comfortable talking to Jake, about what I wanted, I needed to up date my bathroom I did not know how to began but after speaking with Jake and getting a few ideas I knew what I could afford and what I wanted, it took some time to start the work but once it stated it finish in no time, I am very please with the result the workman was very confident, helpful and clean thanks Jake and Pete.

Excellent! We have had 2 kitchens, both designed by Sarmed who is very knowledgeable, has great ideas and tips but also listens and takes on board our vision of how the kitchen should luck. Very satisfied with the service

Andy and Jules

Sarmed at the Nottingham North Wickes has done such an amazing job designing my kitchen, very friendly and understood what I was after.

I'm really pleased with the service sarmed has provided.

Very satisfied with the service provided by the Nottingham North/ Arnold store. Sarmed helped us with the project design of our new kitchen and he was absolutely brilliant! He was very professional, explained everything we needed to know about the process from start to finish and we could not have asked for a better service. And Alan and Rob, who installed the kitchen were also fantastic professionals. Very polite and very careful with everything they did. Our kitchen looks better then what we expected! Absolutely amazing! Thank you very to Sarmed and all the team. Highly recommend it. 100%

Stuart designed our new downstairs cloakroom and hallway with great attention to detail, producing an elegant design perfectly suited to our home. The contract ran smoothly and the installers did a great job. Thank you Stuart and the Wickes team!

This was a first rate service. Excellent customer care from Stuart, the kitchen designer. Great advice & guidance.
Delivery was efficient and on time.
Any minor issues were dealt with promptly and I would highly recommend Wickes Kitchens

Four years ago in November we booked a new bathroom with Wickes. Even though it couldn't be started until Feb of the following year we still had to pay for all the items (toilet, shower tray, shower screen and so on) to secure the date. Leading up to the start date items began to arrive. The shower pump was the wrong one, so that had to get replaced. The shower tray had a crack in it, and we were quoted a several week delivery for a replacement. Our fitter went out and bought one from another supplier exactly the same. The new toilet of choice was out of stock, with a delivery date of a few months! So an alternative was chosen. The wrong seat for the toilet was delivered. The toilet that turned up was the wrong type of fitting (external cistern instead of an internal vanity cistern). Please bear in mind that these items had been paid for in full the previous November. The Triton shower magically started to turn itself on. We filmed it for Triton so they would come and sort it. We ended up with an off the shelf Wickes shower. I could go on and on. The problems we had in a way pale into insignificance compared to their customer service. We have been on hold for so long trying to get to speak to the designers/customer care that the phone has cut itself off. We have recently had a toilet leak which turned out to be an inlet valve that had split. The leak has ruined the LVT that was laid down and the water damage has ruined the base boards beneath. But Wickes have said the faulty valve is wear and tear. With having had the long term use of several toilets over my life time I have never before come across this type of wear and tear. I have had to give 1 star to be able to leave this review. If it was possible to leave a negative rating I would.