Wickes - Oxford Avis 

190
TrustScore 4.5 sur 5

4,4

Botley Road, Oxford Oxfordshire, OX2 0HA, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Luca Linfoot the designer was friendly, extremely helpful and understood our requirements very quickly. He took time to show us the relevant bathroom items and expertly came up with up with a great de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped in for some acoustic panels as i saw that they were on offer,load them onto a trolley, but there was no way we would be able to get them into the car, spoke to the person on the till, who call... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Just a quick thank you to Luca in Oxford branch this morning for helping us design our kitchen. Whilst we still haven't committed to a final provider yet, his professionalism and attention to detail w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Our Wickes project has gone well, the only issue has been a few items that were in the original plan but then had to be swapped out due to stock availability and one item that was incorrect which slo... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Oxford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Botley Road, Oxford, Oxfordshire, OX2 0HA, Royaume-Uni

  • +441865202030

4,4

Excellent

TrustScore 4.5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(190)

13 234 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Melissa has been fabulous

Melissa has been fabulous at helping my Great Aunty get her new bathroom! She has been kind, patient and knowledgeable throughout the process and we look forward to seeing the final results!! Many thanks Melissa!!!

5 septembre 2024
Avis spontané
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Réponse de Wickes - Oxford

Hi Evie, thanks for taking the time to share this feedback, we are pleased to hear that Melissa has been fabulous from start to finish with your Aunties new Bathroom, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

I recently refurbished my bathroom with…

I recently refurbished my bathroom with the help of Melissa Hartle. She is an excellent designer. She was very helpful, thorough, and patient, taking the time to show me all the options so I could make the best choice for the room design.

1 septembre 2024
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Réponse de Wickes - Oxford

Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Melissa provided you with a great service when designing your new bathroom, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Brilliant designer at the Oxford store.

The designer (Caitlin at the Oxford store) was brilliant, knows her stuff, walked us through the prospective kitchen design and the ordering process competently, as well as being on the right of side of can-do! Even though I wasn't able to proceed with Wickes on that occasion, the design service rendered was first-rate and I would hope to be a Wickes customer when my next major home improvement project comes around.

13 juillet 2024
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Réponse de Wickes - Oxford

Hi, Raymond. Thank you for taking the time to share your review. I'm really pleased to see that your design consultant, Caitlin, at our store in Oxford, was brilliant and provided a first-rate design experience. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Melissa was so helpful , and professional and friendly as we discussed my order.I would recommend her to friends who wish to have a new kitchen design prepared.

My experience at meeting with Melissa was very positive and friendly and helpful in looking to have a new kitchen design prepared.I would recommend her to all my friends who are planning to have a new kitchen design prepared.

8 août 2024
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Réponse de Wickes - Oxford

Hi John, thanks for taking the time to share this feedback, we are pleased to hear that Melissa provided you with a positive and friendly experience, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Great service

I don't do reviews as I don't have time however today I wanted to shout out to DJ (at least I think that's what his badge said) who was incredibly helpful. Have been looking to revamp my home so I had many questions and he assisted with them. I left with brochures and information and I also brought a tape measure as mine was my dads and its a bit on the rusty side! Not often I am impressed. Well done DJ. Please make sure he is recognised.

3 septembre 2024
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Réponse de Wickes - Oxford

Hi Felicity, thanks for taking the time to share this feedback, we are pleased to hear that DJ was incredibly helpful, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

Kristy

The server, Kristy, in Oxford was upbeat and helpful. I could here that she wasn’t like that just with me but also with the customers before me.

4 septembre 2024
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Réponse de Wickes - Oxford

Hi, There. Thank you for taking the time to share your review with us. I'm really pleased to see that, Kirsty, was really upbeat and helpful in store. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Great staff all round

Great staff all round. Especially in the showroom. Thoroughly knowledgeable and friendly.

2 septembre 2024
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Réponse de Wickes - Oxford

Hi There, thanks for taking the time to share this feedback. RD

Noté 5 sur 5 étoiles

Was looked after by Melissa Hartle very…

Was looked after by Melissa Hartle very professionally. She was extremely helpful and made the experience pleasurable.

3 septembre 2024
Avis spontané
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Réponse de Wickes - Oxford

Hi, Andrew. Thank you for taking the time to share your review. I'm really happy to see that, Melissa, was professional and extremely helpful on your visit to our store. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Melissa from the Botley store in Oxford…

Melissa from the Botley store in Oxford was so friendly and very patient with us. She suggested some great ideas, but most importantly, listened to ours.
I emailed her numerous times with questions and
she is very swift in her replies. We are looking forward to enjoying our new kitchen.

4 août 2024
Avis spontané
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Réponse de Wickes - Oxford

Hi Heidi, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Melissa, was able to provide an excellent service, listening to your ideas and providing you with new ones, we're glad that communication between you and Melissa was kept consistent. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Noté 5 sur 5 étoiles

When I needed help finding some…

When I needed help finding some specific tools for a home project, Jason didn't hesitate to assist me. Not only did he point me in the right direction, but he also offered helpful advice on what products would work best for my situation. This level of expertise and genuine willingness to help is something I greatly appreciate. I look forward to returning to the store for my next project!

3 septembre 2024
Avis spontané
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Réponse de Wickes - Oxford

Hi Rebecca, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Jason and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Noté 5 sur 5 étoiles

Third bathroom from Wickes!

This will be our third bathroom designed and ordered through Wickes Oxford. Always very professional and offer great advice and suggestions. We had an appointment with Melissa this time, she spent alot of time showing us around the showroom and helping us choose and design our bathroom. Thanks Melissa! This is our last bathroom BTW!!

26 août 2024
Avis spontané
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Réponse de Wickes - Oxford

Hi Craig, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Melissa, was able to provide excellent service and offer great advice when you were choosing your new bathroom. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB

Noté 4 sur 5 étoiles

I have had a great experience working…

I have had a great experience working with Melissa Hartle to design my kitchen. She was professional and friendly from the start and had some really great ideas for the space. The whole process so far has been super smooth and I am looking forward for the kitchen to be delivered and installed!

20 août 2024
Avis spontané
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Réponse de Wickes - Oxford

Hi, Andrea. Thank you for taking the time to share your experience with us. I'm delighted to learn that your design consultant, Melissa, was professional and friendly from the start and had some great ideas for your available space. Please keep us updated on your installation. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

I did my bathroom with wickes and I…

I did my bathroom with wickes and I have done previously bathroom and kitchen with wickes with Chris doughty he did my kitchen and two bathroom he is truly kind and helpful always keen to help customer and he goes beyond to help customer I am very grateful to him and I will recommend anyone need kitchen or bathroom been design to ask for Chris Doughty he is the best designer in Oxford

25 juillet 2024
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Réponse de Wickes - Oxford

Hi There, thanks for taking the time to share this feedback. RD

Noté 5 sur 5 étoiles

Amazing experience!

We have had a fantastic experience working with Melissa Hartle to design our new bathroom. She was friendly from the start and had some really great ideas for our space. The whole process has been super smooth and we can’t wait for our bathroom to be delivered and installed!

29 juillet 2024
Avis spontané
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Réponse de Wickes - Oxford

Hi, Sam. Thank you for taking the time to share your review with us. I'm delighted to learn that your design consultant, Melissa, was friendly and had some good ideas for your available bathroom space. I'm glad to see that the whole process was smooth and that you now look forward to your delivery and installation. Please do keep us updated on the progress of bathroom installation. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Great experience so far

It’s so helpful to find a company and a lovely designer (Caitlin) who will take you through the whole process start to finish, beginning with a home visit.

5 juillet 2024
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Réponse de Wickes - Oxford

Hey Cath, thanks for your wonderful feedback, and I'm glad that Caitlin was able to help you and make the process easy start to finish, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

So professional!

The professionalism of Melissa was fantastic. At no point did I feel I was dealing with a sales person. She was knowledgeable, creative and a great designer. I trusted her opinion if I needed some help with choices of what would work best. The process Wickes use where from start to finish the customer is dealing with one person only (from the point of measuring to a design consultation) is far superior to their competitors, by coming to the home, with samples, I was able to see the cupboards in the light of my own kitchen rather than the showroom, competitors don’t do this and in fact charge you for samples, shocking when you are potentially spending £10k upwards with them! I would def recommend Wickes and particularly Melissa

11 juillet 2024
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Réponse de Wickes - Oxford

Hi Diane, Thank you for taking the time to leave your Trustpilot Review. We're glad to learn about your experience with Melissa and how pleased you are with the service they provided designing and placing your kitchen order. We do greatly appreciate your honest feedback and will be sure to pass this along to the team. - FB

Noté 5 sur 5 étoiles

Making the right choices with expert help

Paula Edwards (Oxford Wickes) was brilliant, she explained all we needed to know on which bathroom items best suited our needs and the design was great. We went through the ordering / installation / and T&C she made everything clear and is an excellent member of the team - very professional

1 juillet 2024
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Réponse de Wickes - Oxford

Hi Carol, thanks for taking the time to share this feedback, we are pleased to hear that Paula provided you with a brilliant service and made everything clear, we appreciate you taking the time to let us know. RD

Noté 5 sur 5 étoiles

I came into the wickes store in Oxford…

I came into the wickes store in Oxford on Monday the 24/06/2024 as I’m decorating my new house me and my partner have recently just purchased, It needed a lot work doing I asked at the checkout if anyone could help me with what I’d need and DJ kindly took his time to help and give great advice and what products I’d need also explained how to do it.

24 juin 2024
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Réponse de Wickes - Oxford

Hi, Richard, Thank you for taking the time to leaver your review. I'm really pleased to learn that staff member, DJ, at our Wickes store in Oxford, was able to give you great advice on what products you would require and explain how to do it. Thank you again for you kind feedback. - Scott H

Noté 1 sur 5 étoiles

Delivery due fri then told sat and now…

Delivery due fri then told sat and now turned up Monday with the main parts missing paying builders 500 a day to do nothing even was told to hire a van and take it myself went to store today it was still on the shelf after being promised by the delivery manager sat it would all be here Monday morning disgusting services Dylan cnt find the message I’m afraid please email

21 juin 2024
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Réponse de Wickes - Oxford

Hey Natasha, thanks for your feedback and I'm deeply sorry to hear about the issues you've faced with missing items. If you can please reply back to the private message I've sent you on trustpilot, we can investigate this further for you. - Dylan

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