Very disappointing experience with the bathroom installation. Wickes should send someone out first to price up the fitter before moving forward with plans. It has left us feeling really upset with th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementAldridge Road, Tameside Business Park, Perry Barr West Midlands, B42 2ET, GB
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Lisez les avis des autres
Not being much of a DIY person I often struggle to explain adequately what it is exactly I’m looking for. Yesterday was no exception. I wanted “one of those things to test for electrical sources, like... Voir plus
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I was served from priya and with help jas pinny they all got me sorted with trade account which came in useful when buying my items with 10% discount all ladies were very friendly and helpful
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Was in store yesterday and needed help looking for shelf fitting brackets for kitchen cupboard , Pinny explained that unfortunately do not stock what we required . She then helped with ti calcul... Voir plus
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À propos de l'entreprise
- Quincaillerie
- aussi dans
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Perry Barr
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Aldridge Road, Tameside Business Park, Perry Barr, West Midlands, B42 2ET, Royaume-Uni
- +441213324330
4,9
Excellent
691 avis
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Very disappointing experience with the…
Very disappointing experience with the bathroom installation. Wickes should send someone out first to price up the fitter before moving forward with plans. It has left us feeling really upset with the whole process and also feeling as if I was being ripped off! Suddenly at the end of the day fitter charged too much without making us aware about those costs atleast if we know full price of everything we would have been prepared.
EXTREMELY UNPROFESSIONAL.
21 octobre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi Santosh,
We are truly sorry to hear about the experience you had with your bathroom installation and the unexpected costs. We have sent you a request for more information, so we can look into this matter further for you. -Ellysse
Another great visit to Perry barr
Another great visit to Perry barr. Served by pinny and very great ful
21 octobre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hello, Thank you for sharing your wonderful feedback about your recent visit. We are absolutely delighted to hear that you had another great experience and received such helpful and appreciated service from our team member. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. - FC
Great customer services
Would like to say thank you to shashi for amazing help and customer service. 10out of 10.
16 octobre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Thank you so much for taking the time to leave such a wonderful 5-star rating. We are absolutely thrilled to hear that you received top-tier assistance and exceptional care during your visit. Your kind feedback is greatly appreciated by the whole team. -JG
Réponse de Wickes - Perry Barr
Hi Mohamed, We're glad you enjoyed your experience and received excellent support from Shashi. Thank you for your positive feedback. - Sean
I was served from priya and with help…
I was served from priya and with help jas pinny they all got me sorted with trade account which came in useful when buying my items with 10% discount all ladies were very friendly and helpful
10 octobre 2026
Avis spontané
Réponse de Wickes - Perry Barr
We are so pleased to hear about your fantastic experience! It is wonderful to know that the team was so friendly and provided such helpful support to get your new account set up so you could enjoy your savings. Thank you very much for taking the time to share your kind feedback with us. -JG
I served by Sania and pinny today.They…
I served by Sania and pinny today.They were both very helpful. Great service
9 octobre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hello Sahil, We are so pleased to hear that you received such great service during your visit today. It is wonderful to know that our team members were both so attentive and helpful to you. Thank you for taking the time to share your positive feedback with us. - FC
Not being much of a DIY person I often…
Not being much of a DIY person I often struggle to explain adequately what it is exactly I’m looking for. Yesterday was no exception. I wanted “one of those things to test for electrical sources, like a screwdriver type of thing”. Today was no different but with great assistance from Charlotte I was in and out of the store with what I wanted in no time. Friendly, patient and a great source of knowledge how. 10/10.
7 octobre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi Audley,
We are so pleased to hear that you had such a positive experience at our store. It is wonderful to know that Charlotte was so patient, friendly, and knowledgeable, helping you quickly find the exact item you needed for your project. We truly appreciate you taking the time to share your fantastic feedback. -Ellysse
Réponse de Wickes - Perry Barr
Hi Daniel, Thank you for your five-star review and your business.
Great customer service
The member of staff who came to help charlie, was really useful and helped me with sorting my trade discount and seemed happy to be working there which Is a nice change to some of the other wickes ive gone to.customer service was exceptional and to the point. Many thank to Charlie
30 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi Charlie, Great to see your review about your visit to our Perry Barr store and in particular about the great customer service you received from our colleague Charlie. We appreciate your review and your business.
Réponse de Wickes - Perry Barr
Hi, Marianne. Thank you for taking the time to share your review with us. We're delighted to see that, Priya was brilliant during your visit. Thank you again for your kind feedback. - Scott H
Served by the lovely Priya at Wickes…
Served by the lovely Priya at Wickes Perry Barr.
Excellent customer service, very knowledgeable, friendly and helpful :)
26 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hello Sidrah, We're so pleased to hear about your positive experience and that Priya provided excellent customer service. It's wonderful to know they were knowledgeable, friendly, and helpful. -JG
Great service every time I go to Perry…
Great service every time I go to Perry Barr. Pinny and Oriya always smiling and very polite
26 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hello hamid, Thank you for your wonderful review! We're so pleased to hear that you consistently receive great service and that Pinny and Oriya are always smiling and polite during your visits. -JG
Wickes Visit
Priya was absolutely ten out of ten in terms of help on the shopfloor. I didn’t feel rushed at all. Sean was also an amazing help and is a massive asset to the team at Wickes.
22 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi Morris, We're so pleased to hear about your positive experience and the excellent help you received on the shop floor. It's wonderful that our team members made your visit so enjoyable and stress-free. Thank you for your fantastic feedback! - FC
Ryan and Priya delivered excellent…
Ryan and Priya delivered excellent customer service — professional, helpful and focused on ensuring I got exactly what I needed.
Their clear product guidance and friendly approach made the experience outstanding.
Thank you both for your great support.
I really appreciate good staff
Mohammed Mehrban of Aston
13 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
We are so pleased to hear about your fantastic experience! It's wonderful that Ryan and Priya provided professional, helpful, and clear product guidance, ensuring you got exactly what you needed. We truly appreciate your kind feedback. -AK
I would like to formally recognise Ryan…
I would like to formally recognise Ryan and Priya for their outstanding customer service during my recent visit to Wickes.
Both advisors demonstrated exceptional professionalism, product knowledge, and a genuine commitment to ensuring I received exactly what I needed.
From the moment I approached them, they were attentive, patient, and proactive. They took the time to explain product details clearly, guided me through suitable options, and made sure I fully understood the specifications before making my purchase.
Their ability to listen carefully and provide accurate, helpful information reflects the highest standard of customer care.
Ryan and Priya went above and beyond to make the experience smooth and stress‑free. Their teamwork, courtesy, and dedication truly stood out, and they are a credit to Wickes. Excellent service like this builds trust and keeps customers returning.
Thank you, Ryan and Priya, for your exceptional support and professionalism.
Regards,
Sarfraz Kayani
12 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi, Sarfraz. Thank you for taking the time to share your wonderful feedback. We're delighted to hear that Ryan and Priya both provided such outstanding service. Their professionalism, product knowledge, and commitment to helping customers are exactly what we strive for, and we'll be sure to pass on your kind comments. We look forward to welcoming you back to Wickes soon! - Scott H
I'm a trade customer in Perry barr
I'm a trade customer in Perry barr. Always get really happy welcome. Pinny is always very helpful
15 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi, Martin. Thank you for taking the time to share your review with us. We're really pleased to see that you always have a fantastic experience in our Perry Barr store and find Pinny to always be helpful. Thank you again for your kind feedback. - Scott H
Pinny and bill great service today on…
Pinny and bill great service today on kitchens,really please. KAREN was very helpful
15 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi, Pl Kaur. Thank you for taking the time to share your review with us. We're really pleased to see that Pinny, Bill and Karen provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
great service to day in te showrooms
great service to day in te showrooms
pinny and Bill was there to answer my questions
15 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi Mandip, Thank you for sharing your positive experience with us. We're so pleased to hear that Pinny and Bill in the showroom were able to assist you with your questions. We appreciate your kind feedback! - Sean
Perry bar good service pinny is very…
Perry bar good service pinny is very good deal very friendly service
15 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi, Sukhjeet. Thank you for taking the time to share your review with us. We're really pleased to see that Pinny was helpful and friendly during your visit to our Wickes store in Perry Barr. Thank you again for your kind feedback. - Scott H
Good service in Perry barr
Good service in Perry barr
Pinny and shashi was very helpful
15 septembre 2026
Avis spontané
Réponse de Wickes - Perry Barr
Hi Simranjot, Thank you for your wonderful review! We are so pleased to hear that you received good service and found both Pinny and Shashi to be very helpful. We truly appreciate your kind feedback. - FC
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