Wickes - Peterborough Avis 

148
TrustScore 4.5 sur 5

4,6

Forty Acre Road, Peterborough Cambridgeshire, PE1 5PS, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

What a pleasant surprise! It was a pleasure to talk with this polite, helpful and knowledgeable member of staff. It is rare these days to find someone who actively goes out of their way to assist c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I called into the Peterborough branch of Wickes today to purchase items for a utility room and had a fantastic experience. I was assisted by a lovely member of staff, Pamela, who was incredibly h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service from Steve the Manager at the Peterborough branch, he personally dealt with my complaint regarding some wickes products (The first complaint about wickes products after... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to the Wickes Peterborough branch today, to enquire about some Dulux paint, I was served by Colin, he was outstanding, what a nice chap and he was very informative Genuinely Peterboroug... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Peterborough

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Forty Acre Road, Peterborough, Cambridgeshire, PE1 5PS, Royaume-Uni

  • +441733342937

4,6

Excellent

TrustScore 4.5 sur 5

148 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(148)

14 161 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

What a pleasant surprise!

What a pleasant surprise! It was a pleasure to talk with this polite, helpful and knowledgeable member of staff. It is rare these days to find someone who actively goes out of their way to assist customers. A great help.
Thank you Colin. (Peterborough).

20 août 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Tim, We're so pleased to hear about your excellent experience. It's wonderful that Colin was polite, helpful, and knowledgeable, actively assisting you. Thank you for your kind feedback. - Sean

Noté 5 sur 5 étoiles

Utility room purchase.

I called into the Peterborough branch of Wickes today to purchase items for a utility room and had a fantastic experience.

I was assisted by a lovely member of staff, Pamela, who was incredibly helpful and friendly. Not only did she take the time to listen carefully to what I needed, but she also offered some really useful advice on the products I was purchasing.

It was refreshing to receive such excellent customer service, and Pamela is a real credit to Wickes. Thank you for making my shopping experience such a positive one!

18 août 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Robert, We are absolutely thrilled to hear about your fantastic experience at our Peterborough branch. It's wonderful that Pamela was incredibly helpful and friendly, taking the time to listen and offer useful advice. We appreciate you highlighting the excellent customer service received. - Sean

Noté 1 sur 5 étoiles

Bought pvc deluxe flooring

Bought pvc deluxe flooring. Terrible!!! It's NOT AT ALL AS THEY SAID IT IS. WE NOW NEED TO CHANGE THE FLOOR. NO ONE TAKES ACCOUNTABILITY FOR IT. I GUESS AS THEY SELL, AH? TERRIBLE !!!!

14 août 2026
Avis spontané
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Réponse de Wickes - Peterborough

We're truly sorry to hear about your dissatisfaction with the PVC deluxe flooring and the issues you've encountered. We understand your frustration regarding the product not meeting your expectations and the need for a replacement. Thank you for bringing this to our attention, we will pass this onto the relevant team(s) to look into further. -AK

Noté 5 sur 5 étoiles

Pavels was a great help

Pavels was a great help. He kept asking me if there was anything else and reminding me to buy other items I needed, with great rapport.

4 août 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hey Mark, thank you for your feedback, and I'm glad you enjoyed the service from Pavels in our Peterborough store! - Dylan

Noté 5 sur 5 étoiles

Can't fault the service

Can't fault the service. Helped with a rush order and transport from another warehouse to get what I needed to finish a clients project.

25 juin 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Adrian, We are so pleased to hear that we could assist you with your urgent order. It's wonderful to know that we were able to help you complete your client's project successfully. Thank you for your kind words! - Sean

Noté 5 sur 5 étoiles

Pav was a top man

Pav was a top man! Great help and amazing work

19 juin 2026
Avis spontané
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Réponse de Wickes - Peterborough

Thanks for the great feedback! We’re so glad Pav was such a big help. -AK

Noté 5 sur 5 étoiles

Pavel was great help very attentive and…

Pavel was great help very attentive and patient

19 juin 2026
Avis spontané
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Réponse de Wickes - Peterborough

Thank you for your kind feedback! We’re so pleased to hear Pavel was attentive, patient, and able to help. -AK

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from Steve the Manager at the Peterborough branch, he personally dealt with my complaint regarding some wickes products (The first complaint about wickes products after many years of using numerous products) .
I would just like to add that I always find all the staff very friendly and the store well stocked and organised.

Thank you
Duncan

14 juin 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Duncan, thanks for taking the time to leave your 5star review. We're glad to hear our manager Steve at the Peterborough branch provided excellent service in resolving your complaint. We appreciate your kind words about our friendly staff and well organized store. -LR

Noté 5 sur 5 étoiles

Available,knowledgeable and friendly…

Available,knowledgeable and friendly staff. Cathrine listened and produced a beautifully planned kitchen.

27 mai 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi, Thank you for taking the time to share your review with us. We're really happy to see that, Catherine, was knowledgeable and friendly during your design appointment. Please do keep us update on your project. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Went to my local Wickes peterborough…

Went to my local Wickes peterborough saturday 22nd May and all I can say is Steve was a breath of fresh. Spent a while helping me set up a traders account and ordering what I was after as was not in store. Thanks again sir. !!

22 mai 2026
Avis spontané
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Réponse de Wickes - Peterborough

We're so glad to hear that Steve provided such excellent service, Michele! We appreciate you sharing your positive experience with us. - AB

Noté 5 sur 5 étoiles

Great service from Daniel

Great service from Daniel from Peterborough store. Listened and gave us expertise advise. Thank you

12 mai 2026
Avis spontané
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Réponse de Wickes - Peterborough

We appreciate you sharing your experience Altaf. We're happy to hear that you received great service and expert advice from Daniel at the Peterborough store. - Andrew

Noté 5 sur 5 étoiles

Bethany the planner was very helpfull…

Bethany the planner was very helpfull from start to finnish couple of items were missing but soon sorted out the fitters where great got the job done but didnot rush things all went smoothly very happy all the way through would recommend them again

6 avril 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Stephen,

We're delighted to hear that Bethany was helpful, and the fitters were great. We're also glad those missing items were quickly sorted out. We appreciate your positive feedback -Ellysse

Noté 5 sur 5 étoiles

Just wanted to thank Sally for the…

Just wanted to thank Sally for the excellent personal service given to me this morning.
I was looking for something and she went above and beyond to find it and close the sale.
Many thanks.

29 avril 2026
Avis spontané
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Réponse de Wickes - Peterborough

We're happy to hear that you received excellent personal service! We appreciate you acknowledging Sally who went above and beyond to assist you. Thank you for your feedback. -AK

Noté 1 sur 5 étoiles

No words can describe how poorly run…

No words can describe how poorly run this branch is and how inept the management and so called design consultants are.
So are you going to pick up these shower screens you have sent wrong like everything else on the order

27 avril 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Chris, Thank you for your further post. If you wish to direct message us with the specifics of your complaint we can certainly investigate these for you.

Noté 5 sur 5 étoiles

Good selection of parts and opening hours suit my work life.

Handy, especially at weekends and late at night after being at work. Great opening times for the busy DIY person.

25 avril 2026
Avis spontané
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Réponse de Wickes - Peterborough

We're happy to hear that our opening times are helpful for your busy DIY schedule, especially after work and on weekends. Thank you for your feedback! -AK

Noté 5 sur 5 étoiles

This is what great customer service looks like

I would just like to say a huge thank you to Steve for being so helpful and going above and beyond to help me with my purchase ( railway sleepers and accessories) Steve couldn't have been more helpful with helping me load the sleepers, choosing the right accessories that I need to complete the boarder and then to help me load them all into my car. This is what great customer service looks like and Steve is an asset to Wickes.

Anyone reading this should ask for Steve when you next go in.

25 avril 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Will, Thanks for taking the time leaving your review. We appreciate your kind words regarding the assistance you received from Steve during your purchase. It's great to know that the help with loading and selecting the right accessories was beneficial. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Impressed

Member of staff knew what aisle, side and how far down the aisle I needed to go to get the item I wanted. Very impressive.

17 avril 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Hugh McCormick, We're happy to hear that our staff's knowledge helped you find what you needed quickly. Thank you for sharing your positive experience with us!

Noté 5 sur 5 étoiles

Thank you to Dan from Peterborough…

Thank you to Dan from Peterborough store who helped me collect bark and gravel and take to my car.
Super friendly and helfpul. A credit to your store!

18 avril 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi, Miss Mease. Thank you for taking the time to share your review with us. We're happy to see that Dan was really helpful and friendly during your visit to collect bark and gravel. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Kitchen replacement

Excellent service from Wickes Peterborough and also Wickes Customer Services from order to completion of installation.

30 janvier 2026
Avis spontané
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Réponse de Wickes - Peterborough

Hi Robert, We're happy to hear that you had such a positive experience with our Peterborough team! Thank you for your valuable feedback. -Summer M

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