Wickes - Preston Avis 

154
TrustScore 4.5 sur 5

4,3

1 Aqueduct Street, Preston Lancashire, PR1 7RF, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Will is always so helpful from helping me find things to wheeling heavy goods out for me. Wickes Preston is a very friendly store which makes shopping there much nicer.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in today clueless about which plaster to buy. The workers were all great and helpful. Ended up that 25kg is what I needed but was finding it difficult to carry so Alistair stepped in to help and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was short of time trying to find something at the Preston branch today and when I couldn't, I approached a member of staff for help. Sarcastically she said 'Didnt you see it on the first isle?' and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into Wickes Preston looking for a brand new bathroom suite, really didn’t know where to start! Thankfully Neil Wadsworth helped us to choose everything we needed, right down to the plug for th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Preston

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 1 Aqueduct Street, Preston, Lancashire, PR1 7RF, Royaume-Uni

  • +441772556487

4,3

Excellent

TrustScore 4.5 sur 5

154 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,3

Tous les avis

(154)

14 067 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Daryl was really helpful

Daryl was really helpful in placing my online order just the way I wanted. Really appreciate her patience in guiding me to get the right delivery dates for me. Awesome experience…!

1 octobre 2025
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Réponse de Wickes - Preston

Hey Jamal, thanks for your five-star review, and I'm glad you enjoyed the service from Daryl in our Preston store! - Dylan

Noté 5 sur 5 étoiles

This service gives us a very confident…

This service gives us a very confident first foot on the kitchen renovation ladder. Reece was very friendly and gave us lots of helpful advice and information. He listened to everything we said, taking detailed plans and notes. Can’t wait for our in store appointment to see his computer design. Very excited.

29 septembre 2025
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Réponse de Wickes - Preston

Hi Mary,

We're happy to hear that you feel confident about starting your kitchen renovation. It's great to know that Reece provided helpful advice and listened to your ideas. We appreciate your comments and hope you love the design!

-Ellysse

Noté 1 sur 5 étoiles

I’ve recently had a kitchen fitted by…

I’ve recently had a kitchen fitted by wicks and there fitter broke the door on my dishwasher and it hasn’t worked since, I complained to be told by wicks that there liability doesn’t cover the dishwasher I now need to buy another THINK TWICE BEFORE USING WICKS!!

5 septembre 2025
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Réponse de Wickes - Preston

Hi, Andy. Thank you for taking the time to share your review with us. We are really sorry to hear that your dishwasher door was broken during installation. I have sent you a request for more information, so I can look into this for you. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Recent kitchen renovation

We've recently had our kitchen renovated and from start to finish our experience at Wickes has been 5- star.

Kimberley came and designed a kitchen that fulfilled all our needs, she was able to work with us to get what we had in our heads on paper and the finished result is even better than imagined.

The communication and organisation throughout was excellent, we had no concerns at any point.

Carl was our builder and fitter, alongside his team, they worked hard everyday, adapted to the uniqueness and challenges of the building.
They worked efficiently and in parallel with the plumbers and electricians to ensure the project completed on time.

Both Kimberley and Carl were extremely friendly and helpful and we'd highly recommend them if you were thinking of purchasing a kitchen through Wickes.

30 juillet 2025
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Réponse de Wickes - Preston

Hi, We appreciate you sharing your feedback. It's great to hear that your kitchen renovation experience was 5-star, and that the design met your needs. We're happy the communication was excellent, and the project was completed on time. -LG

Noté 5 sur 5 étoiles

Excellent customer service!

Excellent customer service by Sanjidt ( not sure i have spelt that correctly?) Nothing was too much trouble for the young lady 01/09/2025 in store, very helpful, very friendly and very professional. Thank you.

1 septembre 2025
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Réponse de Wickes - Preston

Hi Debs,

We appreciate you taking the time to leave us this five-star review. We're happy to hear that you found our team member to be helpful and professional.

-Ellysse

Noté 5 sur 5 étoiles

New kitchen

Kim, our kitchen designer, did a wonderful job. Had great product knowledge and understood what we wanted. Everything delivered on time and the quality was excellent. Very happy and would recommend.

26 août 2025
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Réponse de Wickes - Preston

Hi MP,

We appreciate you sharing your feedback. We're so glad to hear that Kim's product knowledge and understanding met your needs, and that you are happy with the delivery and quality! Thank you for your recommendation.

-Ellysse

Noté 5 sur 5 étoiles

Professional

Polite, punctual and professional service, would definitely recommend!

19 août 2025
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Réponse de Wickes - Preston

Hi Richard,

Thank you for the kind feedback, we are happy to see that you're pleased with the service you've received. Thanks again for your review - LC

Noté 5 sur 5 étoiles

Bathroom design

Ray the design consultant helped me plan a bathroom, gave me good sound advice , really helpful and a lovely chap ..

19 août 2025
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Réponse de Wickes - Preston

Hi Jane, thank you for taking the time to leave a review and share your experience. I'm really pleased to hear that Ray helped design your bathroom and provided you with some helpful advise. -LG

Noté 5 sur 5 étoiles

Nothing too much trouble

Really friendly and helpful staff. Everything ready for me to collect and help offered to move to the car. Easy to contact in advance by email and phone and prompt responses. Great support for local community from the staff team.

29 juillet 2025
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Réponse de Wickes - Preston

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Outstanding service by Billie at the Preston branch

I did not have a clue what I was looking for, I merely had a list provided by the plumber. I can confirm within a few minutes I was able to locate Billie at the Preston branch who assisted with locating all the items, I was highly impressed with her product knowledge considering the vast amount of items the store holds. Once again thank you Billie and a credit to the company!

14 juillet 2025
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Réponse de Wickes - Preston

We're delighted to hear you had such a positive experience. We appreciate your kind words about the assistance you received from Billie and that she was able to locate the necessary items. Thank you for your feedback!

Noté 5 sur 5 étoiles

A great big thankyou to Ray Lythgoe for…

A great big thankyou to Ray Lythgoe for a fabulous service, his expertise, dedication and passion for his job enabled us to have our personally planned kitchen. He listened to what we wanted and basically worked his magic to make our wishes come true.
Great attention to detail very thourough and meticulously planned kitchen. So grateful.

14 juin 2025
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Réponse de Wickes - Preston

We appreciate you sharing your experience. We're happy to hear that you received fabulous service and that your wishes came true with your personally planned kitchen. It's great to know the attention to detail was meticulous. TW

Noté 5 sur 5 étoiles

Absolutely superb service from Ray…

Absolutely superb service from Ray Lythgoe at the Preston branch today.
He really couldn’t do enough for us.
We went in not really knowing just what style, size or specifications of kitchen we wanted but within an hour or so Ray had designed and produced a fantastic plan for us.
His attention to detail and helpful manner is a real credit to Wickes. We left feeling very happy and looking forward to having a great new kitchen.
Thanks Ray, Graeme and Vicki.

13 juillet 2025
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Réponse de Wickes - Preston

We're happy to hear that you received such excellent service at the Preston branch. It's great to know that the design assistance was so helpful and that you are looking forward to your new kitchen. Thank you for your positive feedback! TW

Noté 5 sur 5 étoiles

Amazing service from Reece Kershaw

Amazing service from Reece Kershaw, our design consultant at the Preston branch. He was extremely patient with us and gave us a lot of really good advice. Highly recommended for kitchen designs.

13 juillet 2025
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Réponse de Wickes - Preston

We appreciate you taking the time to leave us this fantastic review! We're so glad to hear that our design consultant Reece at the Preston branch was patient and helpful-GS

Noté 5 sur 5 étoiles

Thank you from OLSE

Thank you to Joanna and the rest of the Wickes team who kindly donated lots of garden equipment to our community garden and polytunnel project. The items will help our children whilst they learn how to grow and care for fruit, vegetables and plants.

8 mai 2025
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Réponse de Wickes - Preston

We appreciate you sharing your feedback with us. We're so glad to hear that our donation to your community garden will help children learn about growing plants. TW

Noté 5 sur 5 étoiles

BIG SHOUT OUT TO REECE K

BIG SHOUT OUT TO REECE K. Your a credit to Wickes. Excellent service. I went in as needed some advice regarding shower tray and enclosure for my small bathroom. Reece was so very friendly, approachable, asked me relevant questions and walked around the showroom with me to identify the appropriate products advising me wisely. I will surely be going to Wickes for my purchase once I've got my design.

7 juillet 2025
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Réponse de Wickes - Preston

Hi Farida, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Reece in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Thanks Reece!

Sending thanks to Reece Kershaw for his help planning my new bathroom. He was so helpful and reassuring, and got my plans back on track. No pressure, he listened and worked out what I really wanted. Without his input I would have gone elsewhere.

12 juin 2025
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Réponse de Wickes - Preston

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Reece in our store and that they provided you with useful advice and help planning this for you. -AH

Noté 5 sur 5 étoiles

our overall experience with Wickes and…

our overall experience with Wickes and the fitters at Wickes has been amazing from start to finish. With Kim helping us design our dream bathroom and staying in contact from start to finish (highly recommend Kim as your designer). Also the lads who fitted our bathroom from the plumber (Damien), joiner (Dave), Tilers (Matt) & the electrician were all great. Very professional at all times and left no mess once they had completed their work. Damien also kept us in the loop letting us know when tilers would be round ect.

Again we could not recommend wickes and the fitters enough. Wish we had done this sooner 5* in all areas for us.

6 mai 2025
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Réponse de Wickes - Preston

We appreciate you sharing your amazing experience with us. We're happy to hear that our designer helped you design your dream bathroom and that the fitters were professional and tidy. It makes us proud that you're happy with the end result. TW

Noté 5 sur 5 étoiles

New kitchen.

Beautiful kitchen design done by Kim who i consider first class in her work.Everything was delivered on time nothing was missing or damaged.The whole experience has been a delight.

30 mai 2025
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Réponse de Wickes - Preston

We appreciate your wonderful feedback and are so happy to hear that you consider the kitchen design first class with Kim. We're glad everything was delivered on time!
-AF

Noté 5 sur 5 étoiles

I have recently had a new kitchen…

I have recently had a new kitchen fitted by Wickes. Overall it was a great experience from start to finish. The designer Kimberley was helpful and knowledgeable, she really couldn’t do enough to help us through this experience.
Top notch delivery guys John and Paul , kept us updated and arrived on time and both were very polite and helpful.
The fitters Carl, Adam and Clayton , absolutely brilliant. They kept us informed of the progress everyday they turned up on time and once they had finished at the end of the day they left everything clean and tidy. They have done a fantastic job. The kitchen is finished to a very high spec. Carl told us that it would take two weeks WOW spot on it really did. Carl has a great team. Once again I can’t thank you enough for a STRESS FREE two weeks.

27 mai 2025
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Réponse de Wickes - Preston

Hey Karen, thank you for your five-star review, and I'm glad you enjoyed the service from Kimberley throughout your kitchen design and installation. Enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Gillian was very helpful.

Gillian was very helpful in identifying the correct PlastiKote spray paint and checking that it was safe to use on the rainwater barrel that I was buying.
Gillian then went on to assist me in finding the correct timber to go on top of my fencing panel and, once through the checkout, she helped me get the goods into the car.
First class service!
Thank you Gillian.

31 mai 2025
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Réponse de Wickes - Preston

Hi Geoff, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gillian in our store and that they provided you with useful advice. -AH

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