Wickes - Stafford Avis 

117
TrustScore 4.5 sur 5

4,6

Foregate Street, Madford Retail Park, Stafford Staffordshire, ST16 2QY, GB


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Noté 5 sur 5 étoiles

I went in representing Gnosall Men's Shed and asked for a donation of a belt sander, they were only too keen to help and also threw in a bix of assorted sanding belts. THANK YOU VERY MUCH. As a small... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were absolutely delighted, start to finish, with the assistance given us by Deb Mason. She had brilliant knowledge of the products, gave great advice, accurately measured everything and made suitab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From my first meeting with Deb Mason in Wickes Stafford, it was obvious she had excellent experience of the products. For the free design service, she was on time, professional, answering all que... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The appointment on Sunday did not take place as the design consultant rang me 2 days before to ensure I book the bathroom installation with Wickes before she can confirm her visit. Also I was warned a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Stafford

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Foregate Street, Madford Retail Park, Stafford, Staffordshire, ST16 2QY, Royaume-Uni

  • +441785242833

4,6

Excellent

TrustScore 4.5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(117)

13 341 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Couldn’t be happier!

My fiancé and I popped into Wickes Stafford to browse for a new kitchen, and we couldn’t have made a better decision. Deb Mason was an absolute dream to work with - months later, we still pop into the store and say hello. The design process was spot on; we were thrilled with the design- every detail was brilliant and exactly what we wanted. Fitting by Mark was also so simple- and he really put a lot of effort and care into the minutiae.
Our finished kitchen has received so many compliments and we absolutely love it- a lot better than the dark grey, glossy, soulless box we had before!

24 février 2025
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Réponse de Wickes - Stafford

Hi Katie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice and help in designing this Kitchen. -AH

Noté 5 sur 5 étoiles

The designer had good knowledge of the…

The designer had good knowledge of the various kitchens and their materials.
Deb Mason quickly planned out the kitchen on the software in store and listened to our questions and thoughts.

1 septembre 2025
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Réponse de Wickes - Stafford

We're happy to hear that Deb Mason's knowledge and planning met your needs, and that they listened to your thoughts. Thank you for your positive feedback! -AK

Noté 5 sur 5 étoiles

My new kitchen looks fantastic 😀

Brilliant experience from site visit to coming up with final design. Sarah Astley could not have been more helpful suggesting new ideas and layout for my new kitchen. Maximising space and really thinking about how we will use the kitchen and what we will need as cooks 😊 . Really happy with the decisions and able to view in 3D gave us a real feel of what it will look like. Excited to get it installed and cook my fabulous Sunday roasts for the family . Well done team so friendly and accommodating .

16 août 2025
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Réponse de Wickes - Stafford

Hey Jane and Steven, thank you for your wonderful feedback, and I'm delighted that Sarah in our Stafford store was first class throughout your kitchen design, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish. We were pleasantly surprised by the choice of units, and working with Deb meant we could tailor the design to suit our needs - even including bespoke items we had sourced separately. Deb was also there for any queries we had once the order was placed. It was great to have that point of contact who understood our design.

For peace of mind we had our kitchen fitted via Wickes. Mark was absolutely fantastic, and paid attention to every detail. He was easy to talk to and explained everything as he went. We had work to do to repair the existing floor tiles and he helped ensure that and the kitchen fitting worked together. As much as we’re delighted to have the kitchen completed we’re also a little sad to see him go!

We’d definitely recommend the Wickes team from Stafford. We feel like we made the right choice.

21 août 2025
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Réponse de Wickes - Stafford

Hi Melanie, thank you for taking the time to leave a review. I'm really pleased to hear that Deb was helpful during your design appointment and was available to speak with after the order was placed. We appreciate your comments regarding your fitter Mark, and it's great to hear that he explained everything to you. Thank you for your recommendation. -LG

Noté 5 sur 5 étoiles

bathroom equipment

came to wickes in stafford for a bathroom set spoke to a lady called deb hepled us in every way she was amazing will be returning

17 août 2025
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Réponse de Wickes - Stafford

Hi Steve and Mandy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Deb in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Helpful and professional.

Sarah was so easy to talk to and answered all our questions and put us at ease.
She gave us a very professionally designed plan for our new kitchen .
Thankyou.

24 août 2025
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Réponse de Wickes - Stafford

Hi Timothy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sarah in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Great customer service from Deb Mason…

Great customer service from Deb Mason who helped us with bathroom unit, tap etc. She was very knowledgeable, answered all our questions and sorted out alternative colour and plumbing requirements. Very pleased with the quality of everything ordered.
She was very friendly and would recommend to ask for Deb if you’re in the Staffordshire store.

29 juillet 2025
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Réponse de Wickes - Stafford

Hi Mr Howard,

We appreciate you taking the time to leave us a review. We're happy to hear that you had a positive experience and that our colleague Deb in the Staffordshire store was so helpful and knowledgeable.

-Ellysse

Noté 5 sur 5 étoiles

A great experience

Needed help in purchasing shelving and basic kitchen units. Nathan was amazing nothing was too much trouble...a brilliant experience thank you!

7 juillet 2025
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Réponse de Wickes - Stafford

Hi, Dave. Thank you for taking the time to share your review. I'm really happy to see that, Nathan was amazing and helpful during your visit to purchase kitchen units. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Have just ordered my new kitchen today…

Have just ordered my new kitchen today and am really excited about seeing the finished project, Deb Mason had been fantastic help all the way, I couldn’t believe what my kitchen could look like seeing it all on screen was unbelievable, She is a truly remarkable member of your crews and I can’t big her up enough, so my heartfelt thanks Deb, will post pictures when all finished.

2 août 2025
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Réponse de Wickes - Stafford

Hey Charmaine, thanks for your five-star review, and I'm glad that Deb in our Stafford store was first class throughout your kitchen design, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Super efficient and friendly experience

Deb Mason designed a kitchen and bathroom for us a few years ago, with which we were very pleased, so we decided to ask her to do a design for a kitchen in a rental property we have. Deb was super efficient, very helpful and the whole process was completed in a few days. She is always cheerful and friendly.

21 juillet 2025
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Réponse de Wickes - Stafford

Hey David, thanks for your five star review, and I'm delighted that Deb was first class throughout your kitchen design again, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

We had our kitchen designed by Sarah…

We had our kitchen designed by Sarah Astley at Stafford store. She was very patient with us changing our design a few times! Sarah was very thorough and helpful, super friendly and we had a great experience buying our new kitchen.
Thank you Sarah!

24 juillet 2025
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Réponse de Wickes - Stafford

Hi Karen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sarah in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Having a new kitchen fitted from Wickes…

Having a new kitchen fitted from Wickes in Stafford. Design Consultant Sarah Ashley has been amazing. Explained everything to me helped with what I needed and nothing too much trouble for her. I can highly recommend Wickes and Sarah. So pleased I went there, The price was very reasonable too .👍

25 juin 2025
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Réponse de Wickes - Stafford

We appreciate you sharing your positive experience. We're so glad to hear that you found your kitchen design experience amazing and helpful, and we thank you for your recommendation!-GS

Noté 1 sur 5 étoiles

I came in to buy a shower enclosure

I came in to buy a shower enclosure. I was told by staff. Prices are not put out to encourage customers not to shop around. What a disgusting and petty managment of stafford branch. Never use wickes again.

18 juin 2025
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Réponse de Wickes - Stafford

Hey there, thanks for your valuable feedback, and I'm really sorry to hear about your experience in our Stafford store. I will ensure to pass this on so we can improve on this going forward. - Dylan

Noté 5 sur 5 étoiles

New kitchen

I purchased a kitchen and was really pleased with the whole experience from design to fitting. I was pleased that I chose Wickes as I was given really good advice from the designer Deborah Mason. The fitter they organised for me was really efficient, communication worked well and the whole team was pleasant to work with.

30 avril 2025
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Réponse de Wickes - Stafford

We appreciate you sharing your positive experience. We're so glad to hear that you were pleased with your kitchen purchase, from the design phase to the installation, and that the team was pleasant to work with!-GS

Noté 5 sur 5 étoiles

Deb Mason’s customer care is exemplary

Deb Mason’s customer care is exemplary. She has responded promptly to my queries and dealt with them personally, keeping my updated on progress.
There was a problem with delivery of the worktop (Northampton didn’t have it in stock), but Deb sorted it out. Then there were problems with sone of the units, which she again sorted out promptly. All the time, she was extremely pleasant and reassuring.

10 juin 2025
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Réponse de Wickes - Stafford

We appreciate you taking the time to leave your review. We're happy to hear that you received such great care and that your issues were resolved quickly. We're pleased that you found the service to be so pleasant and reassuring. TW

Noté 5 sur 5 étoiles

Lisa Rushby was excellent in helping us…

Lisa Rushby was excellent in helping us work out what needed to be done in our kitchen. What worked and what didn't. And when it didn't she replanned it so it looked good.

8 juin 2025
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Réponse de Wickes - Stafford

We're happy to hear that our team member Lisa was so helpful in redesigning your kitchen! We appreciate you taking the time to share your positive experience with us-GS

Noté 5 sur 5 étoiles

Excellent service

We had our kitchen designed by Deb Mason in the Stafford branch who was very knowledgeable, professional and friendly. The results of our kitchen were amazing and exactly what we wanted. I would definitely recommend Wickes and Deb to design your kitchen.

22 mars 2025
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Réponse de Wickes - Stafford

Hey Wendy, thank you for your five-star review, and I'm glad you enjoyed the service from Deb throughout your kitchen experience, enjoy your new space! - Dylan

Noté 5 sur 5 étoiles

Sarah Astley

Sarah’s knowledge, help and guidance in planning my parents’ new kitchen was fantastic. She understood the requirements and made some great suggestions that we would not have thought about. We can’t thank Sarah enough for her assistance, patience and lovely manner throughout the process. The finished kitchen looks amazing. The team that carried out the installation were also great. We found the whole process, from start to finish, to be great – so professional and efficient.

5 juin 2025
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Réponse de Wickes - Stafford

We appreciate you sharing your feedback. We're happy to hear that the planning process for your parents' new kitchen was fantastic and that Sarah was professional and efficient. We are also so glad the team who installed the Kitchen were also great! It's wonderful to know that you are pleased with the finished kitchen, we hope your Parents enjoy their new Kitchen for many years to come!
-AF

Noté 5 sur 5 étoiles

Great advice

Great advice, not ‘pushy’ very respectful of our wishes!
Lisa came out the following day, measured up, and we went back after 2 days to see what she’d planned for us.

29 mai 2025
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Réponse de Wickes - Stafford

Hi Carn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lisa in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Thank you to Deb Mason

We had an appointment with Deb Mason to plan a new kitchen and bathroom. Deb was friendly, knowledgeable and helped us create the plan for exactly what we had planned in our head. Thank you to Deb. We will be back.
Jo and Gav

19 avril 2025
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Réponse de Wickes - Stafford

We appreciate you taking the time to share your feedback. We're happy to hear that our colleague Deb was helpful and knowledgeable when planning your new kitchen and bathroom. We look forward to seeing you again-GS

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