Wickes - Swansea Avis 

192
TrustScore 4.5 sur 5

4,5

Heol Y Gors, Cwmdu Industrial Estate, Cwmbwria West Glamorgan, SA5 8LD, GB


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Noté 5 sur 5 étoiles

Popped in early to buy kitchen units. Katie stopped to help us as she arrived in the store even before her start time for work which was amazing. She was very knowledgable, helpful and explained clear... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having a new kitchen is somewhat an ordeal, however, Katie from Wickes the Design Consultant was amazing.  I hate figures, but she revelled in them.  Taking accurate measurements, helping to identif... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are at the start of our bathroom journey with Wickes but so far Katie, has been fantastic. From the moment Katie came to complete a house visit, to the numerous shop visits we did, she has been ext... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Poor customer service here spent almost £500 on tiles to receive damaged tiles upon delivery. Requested a replacement from customer service who sent out the wrong shade number even after me sending th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Swansea

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Heol Y Gors, Cwmdu Industrial Estate, Cwmbwria, West Glamorgan, SA5 8LD, Royaume-Uni

  • +441792306880

4,5

Excellent

TrustScore 4.5 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(192)

14 272 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Millie was amazing today

Millie was amazing today, she went over and above to help me select the right product.

13 octobre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Darren,

We're thrilled to hear that Millie went above and beyond to help you. We appreciate your kind words. Thank you for your feedback.

-Ellysse

Noté 5 sur 5 étoiles

Helpful employee at Swansea store…

Visited Swansea store last Friday and was greatly helped by Chris Parry who quickly helped me find what I needed, then accompanied me through the checkout and carried my (heavy) purchase to the car. An employee to be proud of. Thank you, Chris.

10 octobre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Roslyn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chris in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Staff…

Anna our design consultant was excellent, knowledgeable and very friendly.

11 octobre 2025
Avis spontané
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Réponse de Wickes - Swansea

Thank you for your positive feedback, We're happy to hear that Anna the design consultant was helpful, knowledgeable and friendly!
- PP

Noté 5 sur 5 étoiles

Betty Rocks!

Popped into Wickes Swansea thinking choosing skirting boards would be easy… turns out there are more varieties than ice cream flavours. Thankfully, Betty came to the rescue like a DIY superhero in a hi-vis vest!

She patiently helped me navigate the mysterious world of ogee, torus, and bullnose until we found the one. Honestly, she deserves a medal for her patience and a TV show for her knowledge.

Left the store feeling like a skirting board connoisseur instead of a confused bloke holding a tape measure. Thanks, Betty — Wickes Swansea wouldn’t be the same without you!

8 octobre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Richard, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Betty in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Amazing service

We came in store today looking for some kitchen cabinet units. Sean was so helpful! He really went out of his way to answer all of our questions and help us get the units we needed. Amazing service, thank you very much!

9 octobre 2025
Avis spontané
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Réponse de Wickes - Swansea

We're happy to hear that you received such amazing service while shopping for your kitchen cabinet units. It's great to know that Sean was so helpful and went out of his way to answer all your questions. Thank you! -AK

Noté 5 sur 5 étoiles

Sean was very helpful during our recent…

Sean was very helpful during our recent visit. He went out of his way to help us find all the items on our long list. Many thanks..

5 octobre 2025
Avis spontané
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Réponse de Wickes - Swansea

We're happy to hear that Sean was so helpful during your visit. We appreciate you taking the time to share your positive experience with us.
- PP

Noté 5 sur 5 étoiles

I had a great experience at Wickes…

I had a great experience at Wickes thanks to all team especially for Sean. He was incredibly helpful when I needed advice on construction materials. He took the time to explain the different options, made sure I had everything I needed for my project, and went the extra mile to make the whole process easy. Friendly, knowledgeable, and professional—exactly the kind of service that makes a big difference. Highly recommend!

1 octobre 2025
Avis spontané
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Réponse de Wickes - Swansea

We appreciate you sharing your positive experience. We're happy to hear that you received excellent service and helpful advice, and that Sean made the process easy. -AK

Noté 5 sur 5 étoiles

Great help from Sean

Great help from Sean, super efficient and knowledgeable

28 septembre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Jo,

We appreciate you taking the time to share your feedback. Thank you for your kind words about the customer service you received from Sean.

-Ellysse

Noté 5 sur 5 étoiles

Helpful staff!

Andrew was very helpful in fetching a large pack of timbers for me! He was extremely busy but took time out to get them from the back of the store. Great customer service, much appreciated!!

27 septembre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi, Matthew. Thank you for taking the time to share your review with us. We're really happy to see that Andrew was really helpful in store, getting the timbers that you required. Thank you again for your valuable feedback. - Scott H

Noté 5 sur 5 étoiles

Katie the miracle worker

This young lady went above and beyond. She is a miracle maker and I am so grateful for her help. I will have no hesitation in recommending her to anyone who wants a kitchen. She was amazing.

23 septembre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Paulette,

We appreciate your kind words. We're thrilled to hear Katie went above and beyond. Thank you for your recommendation and review.

-Ellysse

Noté 5 sur 5 étoiles

Lovely service from Alex W

We were served by Alex W, she was extremeley helpful and patient and helped me with the trade app. Greeted us with a smile and thanked us for our custom. Truly made us feel like valued customers. Thanks Alex!

23 septembre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Rebecca, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Alex in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Swansea Carmarthen Road

Tahmin the lady that helped me today Sunday vey polite and a pleasure to be met with such a polite manner.

21 septembre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hey Gary, thank you for your wonderful feedback and I'm glad that you enjoyed the service from Tahmin in our Swansea store! - Dylan

Noté 5 sur 5 étoiles

We asked and wickes responded

we reached out to Wicks to help support our charity with a bit of refurbishment .. to our recreational area . We Have received materials to help us improve it. We are truly grateful for your support .
the Swansea Centre for Desf People

18 septembre 2025
Avis spontané
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Réponse de Wickes - Swansea

We're happy to hear that we could support the Swansea Centre for Deaf People with materials for your recreational area refurbishment. We truly appreciate your gratitude and your important work within the community.
- PP

Noté 5 sur 5 étoiles

Sean was more than happy to help me…

Sean was more than happy to help me double check calculatations for the amount of flooring we required and bring it out and load into car for me.

14 septembre 2025
Avis spontané
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Réponse de Wickes - Swansea

We're happy to hear that the assistance with your flooring calculations and loading was helpful. Thank you for sharing your positive experience with us!
- PP

Noté 5 sur 5 étoiles

Amazing and professional

after having a bad experience in another place I went to wickes to find a kitchen which I fell in love with the chester forest green kitchen, after speaking to Anna in the Swansea cwmdu store she came out same day planned the kitchen next day and I absolutely loved it, she listened to everything I wanted advised me on every single thing and the final plan was absolutely amazing, I can’t thank her enough for taking the time to listen to what I wanted and made sure i was happy … she’s very professional and knows what she’s doing going through every single detail, showing me samples and advising what goes with what if I could give her 100 starts I would, so thank you very much for designing my dream kitchen at such an amazing price with the wickes deals at the moment I couldn’t be happier

3 septembre 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi, Sabina. Thank you for taking the time to share your review with us. I'm really happy to hear that your design consultant, Anna, in the Swansea store provided professional service and advice, assisting you in designing your dream kitchen. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

I am absolutely thrilled with my new…

I am absolutely thrilled with my new Sofia kitchen from Wickes, Cwmdu, Swansea.
Anna is an amazing consultant! She listened to what I was trying to achieve. She made suggestions to enhance the plan, she came out to measure and nothing was too much trouble. I highly recommend seeking Anna out to support you buying your perfect kitchen.

26 mai 2025
Avis spontané
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Réponse de Wickes - Swansea

We appreciate you sharing your experience with us. We're happy to hear that Anna was so helpful while planning your new Sofia kitchen, and that you are pleased with the service provided. We hope you love your new kitchen for many years to come! -AK

Noté 5 sur 5 étoiles

Really helpful staff member

Really helpful staff member, Sean, at the Swansea store! Very patient with us when we wanted a lot of paint matches! Thanks Sean.

28 août 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Jodie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sean in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

All your DIY needs covered

Bought a load of wood and timber over the summer. Wickes has everything I need and competitively priced. Junes delivered for me the last few times. He's aways kept me up to date with delivery times, always on time, and always friendly. Delivery costs are excellent and I've never not been able to get a date of my choice.

26 août 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Simon, thank you for taking the time to leave a review. I'm really happy to hear that you managed to get all the items that you needed for your project and that you've received your deliveries on time as expected. We appreciate your comments. -LG

Noté 5 sur 5 étoiles

Ania in the Swansea store was very…

Ania in the Swansea store was very creative and made beautiful designs of my kitchen, bathroom and wet room. She was able to contact when needed and always tried her best to help.

21 août 2025
Avis spontané
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Réponse de Wickes - Swansea

Hi Helen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ania in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Shout out to Mateo

What can i say other than Mateo deserves a medal! An absolutely amazing guy,He helped design my kitchen and bathroom and somehow stayed calm and patient while I changed my mind on colours… five times! At first, I thought he looked a bit scary (sorry, Mateo!😂), but he turned out to be the nicest, most helpful person ever. He made the whole process easy, fun, and completely stress-free and listened to what I wanted . If you need someone who can turn your dream ideas into reality without losing their sanity, Mateo’s your guy !, Thank you so much Mateo for everything 😊

12 août 2025
Avis spontané
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Réponse de Wickes - Swansea

Hey Nazia, thanks for your wonderful feedback and I'm delighted that Mateo was first class throughout your kitchen and bathroom design. It makes us proud you're happy with the end result and enjoy your new space! - Dylan

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