Wickes - Swansea Avis 

scott from swansea wickes was very helpful, very polite young man thankyou

The staff were very helpful. I needed paint that was low on odour and dried quickly Adam at the Cwmdu branch of Wickes took me straight to the aisle I needed and showed me all the paint that was available. After purchase he arrange assistance to help me load it into the car . I am disabled and I can't thank Adam and the staff enough for helping me.

Dan was simply amazing he took the time to listen to what I needed and helped me to locate the items. He went above and beyond helping me find the correct white paint. He was a blessing on a day I really needed one. Warm, friendly, helpful. Turned my frown upside down.

I would think hard before purchasing my experience wasn't good. Yes, the promised it would be smooth, it wasn't.
We were without a bathroom over a month over 100 phone calls. Complaint I feel still isn't being dealt with, the only good thing was the installation he was fab.
I'd give 10 out of 10 for him 0 for the rest not happy don't feel like a valid customer

excellent service and price, very knowledgeable design consultant.Anna Lysik was the design consultant dealing with myself and was very helpful with nothing that she didn't know about designing kitchens, keep uptown date with everything, highly recommend wicks, the Swansea store was the store that I dealt with

I have shopped at many Wickes stores over the years and have never had a problem, but the Swansea store is not good. I purchased Patio slabs from them and when they ran out of stock I was told they had more but just needed putting out. Come back tomorrow they said, so I did and they still weren't on display. I spoke to a female member of staff who told me it would take an hour for a staff member to get the slabs out of stock, but she said if I couldn't wait that long maybe try click and collect which I agreed to do. The next day I arrived at the store albeit it was early morning but I was told the slabs had still not been put out, but the advisor said he would get them right away. After some 10 minute wait I finally got the slabs, but I feel there is something seriously wrong here. Online it states there were 172 slabs in stock, so why on earth were they not out on display. To actually be told there are 172 in stock and yet it took days for staff to take them out of stock and put them on display is unacceptable in my opinion. Who checks stock levels? The only reason I am leaving this review is because while I was waiting I noticed Wickes advertising Trustpilot and prompting people to leave a review.

Anya our design consultant went over board with her service , was professional throughput and even visited our home on her day off when our installer had a query. Thank you Anya

I had the best kitchen designer in Anna Lysik at the Swansea branch of Wickes. Anna was superb, very patient and extremely friendly. The whole experience was professional and amazing. Anna certainly knows how to design the best kitchen ideas, I can't thank her enough. I love my new kitchen.

I ordered my kitchen from Wickes in Swansea, which was designed by Anna Lysik. She came to the house and was a breath of fresh air, very easy to speak to and very efficient. I then met her at the store in Swansea so she could show me her designs and it was everything I’d asked for. She took the time to run through every detail with me, showing me what was on display in the showroom to make sure I knew what I was buying.

Would highly recommend.

I recently ordered my new kitchen through Wickes Swansea, and I couldn’t be happier with the experience. Anna was incredibly helpful throughout the design process. She listened carefully to my ideas, offered great suggestions, and helped bring everything together with attention to detail and creativity.

Katie was very pleasant and friendly . She was extremely knowledgeable about the products and we never felt rushed as I was very indecisive.

Great service from start to finish.
Ania my kitchen designer was quick to measure and turned around an amazing design within just a few days.
The design was exactly as I wanted it to be and seeing it come to life was even better.
Very happy with Wickes Swansea

Always helpful . The store is easily accessible with the online collection done very efficiently.

Staff…. They are always helpful

I use wickes a lot always met with great service off Steve and others guys

I'd like to leave a review for Shakil at Wickes, Swansea who was so helpful today with a problem I had with my kitchen. He listened with patience and sorted the problem efficiently and professionally. Thank you

My review is regarding my kitchen design experience. Mateo was knowledgeable, professional and very helpful.
A decent person all round.

I would like to leave a review for Katie. What an amazing person, she’s so happy and helpful. We have recently bought a house with a small kitchen and could not see how we were going to be able to get all the storage we needed in there, Katie came to see us measured up and have absolutely transformed the space. Her recommendations were brilliant, she thought of everything from which type of sink/taps to the work surface. She was on hand for any questions and managed to get it ordered and delivered in record time! I would highly recommend you deal with Katie when you visit Wickes in Swansea as she knows exactly what she is doing and is super helpful!

Absolute joke Spent £3863.95 On a kitchen Kitchen cupboard Missing took 18 days to turn up When it arrived It was broken had to order another one that came broken and when I contact Katie, the design team she just says I’ll let my manager know then they offered me £50 compensation LOL 😂😂😂
Ordered from wickes Swansea

Fab experience in wickes Swansea today.
Staff very helpful.
Special thanks to Jane who went above and beyond ( checked stock room and gave good advice).
Thank you x