We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementOtterspool Way, Watford Hertfordshire, WD25 8HL, GB
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Lisez les avis des autres
Total waste of time. Made an appointment for a kitchen designer to come and talk about new worktops, sinks, hob etc. When I told him he said they only do complete kitchens. Had there been anyone in t... Voir plus
L'entreprise a répondu
Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the ite... Voir plus
L'entreprise a répondu
This is solely to review the design experience with the WATFORD branch - specifically our designer Tom Collins. What an absolute gentleman and total professional. Tom has been so helpful, he w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Watford
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
Otterspool Way, Watford, Hertfordshire, WD25 8HL, Royaume-Uni
- +441923225554
4,6
Excellent
191 avis
Demande des avis aux clients
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Réponse de Wickes - Watford
Thank you for your wonderful review! We are so pleased to hear that you received such lovely service and found Lee to be very kind and helpful. -AK
Réponse de Wickes - Watford
Hi James, Many thanks for your five-star review concerning our colleague Kirti in our Watford store. We appreciate your review and your business.
Went this morning to store and I was…
Went this morning to store and I was able to get what needed for my project of the day fast and swiftly and that was all becouse of Sara she always is very helpful and smily whenever I get to this store..
thank you Sara as always.
Best
Dash.
18 août 2026
Avis spontané
Réponse de Wickes - Watford
We're so pleased to hear about your positive experience at our store! It's wonderful that Sara was helpful and friendly, making your visit efficient. Thank you for your kind feedback. -AK
Leo from your watford store was…
Leo from your watford store was extremely helpful when we needed specific paint. He was so polite and knowledgeable
12 août 2026
Avis spontané
Réponse de Wickes - Watford
Hi Miss Donna Hill, We're so pleased to hear that a Leo from our Watford store was extremely helpful when you needed specific paint. It's great to know they were polite and knowledgeable. - Sean
Réponse de Wickes - Watford
Hi Zain, It's fantastic to hear such positive feedback about Leo. We're delighted that you had such a great experience with us. - Sean
Great service from Hannah
Great service from Hannah - friendly and knowledgeable
9 août 2026
Avis spontané
Réponse de Wickes - Watford
Hi, Stephanie. Thank you for taking the time to share your review with us. We're really pleased to see that Hannah was friendly and knowledgeable. Thank you again for your kind feedback. - Scott H
Haroon was super helpful
Haroon was super helpful. He took the time to go through all the bathroom panel options and let me know all the delivery lead times. Great customer service Haroon. Thanks
5 août 2026
Avis spontané
Réponse de Wickes - Watford
Hi, Michelle. Thank you for taking the time to share your review with us. We're really pleased to see that, Haroon, was very helpful and provided great customer service during your visit to look at bathroom panels. Thank you again for your kind feedback. - Scott H
Total waste of time
Total waste of time. Made an appointment for a kitchen designer to come and talk about new worktops, sinks, hob etc. When I told him he said they only do complete kitchens. Had there been anyone in the shop to make this appointment or speak to about it perhaps they might have told me this before I waited in for a five minute no can-do visit.
There's never anybody around in the shop to answer questions! Gave one star because there was no way of giving none!
3 août 2026
Avis spontané
Réponse de Wickes - Watford
Hi Gerry, We are very sorry to hear about your frustrating experience with the appointment and the lack of clarity regarding our services. This is certainly not the impression we want to leave, and we understand your disappointment. We are looking into this matter to ensure better communication in the future. - Sean
The staff at the store are fantastic
The staff at the store are fantastic. Friendly and knowledgeable. They are more than happy to listen and explain. And a special thank you to Leo today for your help
25 juillet 2026
Avis spontané
Réponse de Wickes - Watford
We're so pleased to hear that our team provided such fantastic service, being friendly, knowledgeable, and happy to assist. It's wonderful to know that you received such great help. -AK
Perfect design experience…..Tom Collins 🙌
This is solely to review the design experience with the WATFORD branch - specifically our designer Tom Collins.
What an absolute gentleman and total professional.
Tom has been so helpful, he walked us through the whole process, giving expert knowledge and advice.
We have a lovely kitchen now, which was designed perfectly and even wit the amendments, and last minute additions/changes, he was always accommodating, respectful and helpful.
Thank you again Tom, for your design expertise!
5 avril 2026
Avis spontané
Réponse de Wickes - Watford
Thank you for sharing your wonderful feedback. We are delighted to hear that your design experience was so positive and that Tom provided expert knowledge and advice, resulting in a lovely kitchen. We appreciate your kind words. -AK
I went looking for a watering can in…
I went looking for a watering can in the Watford Wickes store and they were marked out of stock. Shaz went out of the way to check if they were on order and when they would arrive. Keep up the good customer service👍
17 juillet 2026
Avis spontané
Réponse de Wickes - Watford
Hey there, thank you for your five-star review, and I'm glad you enjoyed the service from Shaz during your visit to our Watford store! - Dylan
I ordered a kitchen through Wickes
I ordered a kitchen through Wickes. Tom came to the house, measured and designed it with/for me. He was a pleasure to work with. Clearly experienced at his job and extremely patient with me and my indecisiveness!, very reassuring with lots of good advice. I now have my dream kitchen and couldnt be happier. Thank you Tom!
1 mai 2026
Avis spontané
Réponse de Wickes - Watford
Hi Kathryn, Thank you for your five-star review concerning our designer Tom in our Watford store. We are delighted to learn that Tom worked with you on your new kitchen project and came up with a design that works for you. We hope you enjoy your dream kitchen for many years to come.
Absolutely terrible service from Wickes…
Absolutely terrible service from Wickes don't bother ordering anything online. Ordered guttering and downpipes and all have arrived scratched/damaged. They want you to provide photos fill out forms and sit on the phone for 30 minutes before they do anything about it. They clearly have an issue with this as the online reviews say the same. Be quicker to go and get it from a proper company.
6 juillet 2026
Avis spontané
Réponse de Wickes - Watford
We are truly sorry to hear about the damaged guttering and downpipes you received, and the frustration you experienced with our resolution process. We appreciate you bringing this to our attention. We have requested additional information, so we can get this looked into further. -AK
Bathroom renovation.
We have recently had our bathroom renovated by Wickes after previously choosing them to do our kitchen and ensuite. We have been extremely happy with the attention to detail and customer service from the team at Wickes Watford, in particular Tom our bathroom designer. When issues arose within the installation, he worked tirelessly to ensure we were happy with the final result. Our finished bathroom is lovely and we are proud of it. We would recommend Wickes Watford highly if you are considering having your bathroom or kitchen refurbished. From the designers to the installers and the supportive mangers in store, we have been impressed in every way over all three of our projects.
13 avril 2026
Avis spontané
Réponse de Wickes - Watford
Hi, Helen. Thank you for taking the time to share your review with us. We're delighted to hear how pleased you were with your bathroom renovation and the service provided by the Watford team. We'll be sure to pass on your kind words to Tom and everyone involved. It's great to know we've been able to support you successfully across all three of your projects. Thank you again for your kind feedback. - Scott H
Outstanding customer service by LEO in…
Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the items to our car. We are delighted with the service received. Thank you, Leo, for going above and beyond!
20 juin 2026
Avis spontané
Réponse de Wickes - Watford
We are so pleased to hear about your outstanding experience at our store. We appreciate you highlighting the excellent service received from Leo. -AK
Had great help from Leo on the 17th…
Had great help from Leo on the 17th with some decking polite young man and was very helpful was really happy with his experience
17 juin 2026
Avis spontané
Réponse de Wickes - Watford
We appreciate your positive feedback! We're so glad Leo provided such helpful and polite service. Thank you! -AK
We were lucky to have Aidan take us…
We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner and is very knowledgeable and professional. Well shop here instead of B&Q because of the fantastic customer service you get at Wickes. 10/10. Great job !
13 juin 2026
Avis spontané
Réponse de Wickes - Watford
Hi Geoffrey, we're so glad to hear about your excellent experience with Aidan. It's wonderful that you received such helpful advice and professional service for your renovation plans. We appreciate your kind words. -LR
Leo was very helpful today when we…
Leo was very helpful today when we needed help with the trolley when we returned a heavy large item. Thanks Leo !!
13 juin 2026
Avis spontané
Réponse de Wickes - Watford
Hi Sonia, we're glad Leo could assist you with your return. We appreciate your kind words! -LR
Leo was knowledgeable and helpful.He is…
Leo was knowledgeable and helpful.He is a good asset in your store
6 juin 2026
Avis spontané
Réponse de Wickes - Watford
Hey Athvik, thank you for your five-star review, and I'm glad Leo was able to help you out in our Watford store! - Dylan
Hannah took the time to help me find…
Hannah took the time to help me find all the right products for laying my floor. Looked at multiple different grouts and really supported me. Thank you Hannah 😊
20 mai 2026
Avis spontané
Réponse de Wickes - Watford
Hi, we're so glad Hannah helped you find the perfect products for your flooring project and provided excellent support! -LR
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