Wickes - Wimbledon Avis 

471
TrustScore 4.5 sur 5

4,6

53 Plough Ln, London London, SW17 0BW, GB


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Noté 5 sur 5 étoiles

I bought a few paving slabs which were very heavy, I wanted to carry these in my car due to time shortage. Shop assistant Craig was exceptionally helpful, he loaded the slabs in trolley then careful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to Wickes to get advice in planning a new kitchen. The designer, Tahir Younes was very helpful and we went ahead with his plans. Delighted with the outcome, kitchen looks great, fitters wer... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased a length of tile edging, one to many, I tried to return it and was told that I could not as it was over 30 days since I had purchased it, it was not damaged and still a stock item... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Craig and Abdi were absolute stars in helping me with my purchases . We should have more staff like this offering this kind of customer service

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. Magasin d'articles de salle de bains
  3. Magasin de matériel de cuisine
  4. Société d'énergie solaire

À propos de Wickes - Wimbledon

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(471)

14 141 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Community Programmee

Our school was supported by Wickes, Wimbledon as part of their Community Programme and could not have been more generous, kind or helpful. They donated a new staffroom kitchen to our school free of charge, were brilliant to deal with at every stage and provided a really high-quality kitchen for us to use.
Our school community has benefitted immensely from their kindness and support.

7 janvier 2026
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Réponse de Wickes - Wimbledon

Hi Matthew.

We appreciate you sharing your experience with us. We're so happy to hear that we could support your school through our Community Programme, providing a high-quality kitchen for your staffroom. It's great knowing our contribution has benefitted your school community.- PP

Noté 5 sur 5 étoiles

Fantastic

Wow, I cannot praise Wickes enough for their kindness and generosity for my children's school. Through their community programme they donated kitchen cabinets, countertops and so much more so that the staff kitchen could be fully refitted.
Laura, store manager at Wickes Wimbledon, was just so wonderful and helpful.
Everyone is delighted with the new kitchen, the quality is superb!

12 décembre 2025
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Réponse de Wickes - Wimbledon

Hi, Louise. Thank you for taking the time to share your review with us. We are really happy to see that our Wickes store in Wimbledon was able to help with donations for your children school. We are also pleased to see that the staff were helpful and that everyone is delighted with the new kitchen. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

New kitchen

We are a school based in Wimbledon and Wickes Community Programme donated as a full kitchen including everything that we needed. As a school money are always short and £2000 for a new kitchen wasn't in the books, but Wickes made it happen by donating the kitchen to as what made out staff very very happy. Many thanks for all the staff.

Dany Carabus

25 novembre 2025
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Réponse de Wickes - Wimbledon

Hi Dany.

We're happy to hear that the Community Programme could provide your school with a new kitchen. It's wonderful knowing that our donation made the staff very happy and helped the school. Many thanks for your positive feedback.
- PP

Noté 5 sur 5 étoiles

Helpful staff

Went into the wimbledon store today. Could not find what i wanted. Asked a member of staff ( Ross) and he helped me with what was needed.
Thanks again Ross

22 janvier 2026
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Réponse de Wickes - Wimbledon

Hi Clare, Thanks for taking the time leaving your review. We are happy to hear that Ross and the staff at the Wimbledon store were able to help you get everything that you needed. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Super New Bathroom Wimbledon Store

I have just recently had a new full fit bathroom fitted including floor tiles ,wall tiles ,shower, bath,sink, and toilet.Wicks have been an excellent example of customer service attention to detail from my first approach to the last.
Tahir who helped to design and give the original quotes was very friendly and listened to our needs.The installation went as planned and completed exactly on schedual.For my liking exactly what I want on job like this.Any issues were handled efficiently ,and were swifly dealt with.I am really delighted with the service, communications,and final outcome.My Bathroom is a delight to use.Thank you all at the Wicks team
Stephen Glee

19 décembre 2025
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Réponse de Wickes - Wimbledon

Hi, Stephen. Thank you for taking the time to share your review with us. We are really happy to see that you have had a great experience from start to finish and that your design consultant, Tahir, was helpful, friendly throughout. We are also delighted to see that your installation went exactly as planned and was finished on time. Furthermore, we are glad to see that any issues were dealt with promptly. Thank you again for your kind feedback. - Scott H

Noté 1 sur 5 étoiles

The experience was so disappointing

The experience was so disappointing. The lady was ment to arrive at 15:30 she called to say she was lost at 16:00 I then called her at 16:30 to find out where she was. She told me she was parking the car I waited and waited I keeps calling her no reply. Eventually I gave up waiting and left the apartment at 17:30. I haven’t heard Ron her since. No apology no text nothing. Such rude service.

14 janvier 2026
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Réponse de Wickes - Wimbledon

Hi Robin,

We are sorry to hear about the issues you experienced, including the late arrival and lack of communication. We appreciate you bringing this to our attention. I've sent you a request for more information, so we can look into this. -Ellysse

Noté 5 sur 5 étoiles

Helpful and efficient staff

Tahir Younes in particular was very helpful in dealing with my questions and setting up an order for me.
This was my second visit to Wickes Wimbledon in the last few weeks and both times staff have been friendly, helpful and informative. I'm very happy with my purchase.

30 décembre 2025
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Réponse de Wickes - Wimbledon

Hi Sue, Thanks for taking the time leaving your review. We are happy to hear that Tahir was able to help you by setting up your order and answering all the questions you needed to be answered this is the level of service we aim to provide. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Ross is always so helpful

Ross is always so helpful, he is always happy to help and approachable, I have been coming here for years and always look for him, he is knowledgable and is the main reason I come to this wickes.

6 janvier 2026
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Réponse de Wickes - Wimbledon

Hi Ben Ralph, We're happy to hear that you consistently have such a positive experience. It's great to know that Ross's helpfulness and knowledge keep you coming back. Thank you! -LC

Noté 5 sur 5 étoiles

Helpful staff. Happy customer.

I needed screws and didn't have a clue! Thankfully a member of staff (Ross) was very helpful in directing me to what was required. Proper customer service - exactly what is needed in a DIY store.

4 janvier 2026
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Réponse de Wickes - Wimbledon

Hey Martin, thanks for your wonderful feedback, and I'm glad you enjoyed the service from Ross in our Wimbledon store! - Dylan

Noté 5 sur 5 étoiles

Outstanding Kitchen Experience from Start to Finish – 10/10

Rating: 10 out of 10

I am absolutely delighted to share my experience, which has been nothing short of exceptional from beginning to end.

At the Wimbledon branch, Tahir Younes provided a truly professional and reassuring experience. He demonstrated all the qualities you would hope for from someone selling kitchens at Wickes: deep product knowledge, patience, honesty, attention to detail, and a genuine desire to help create the best possible outcome rather than just make a sale. Tahir listened carefully, offered practical and creative solutions, communicated clearly throughout, and made the entire design and purchasing process smooth and stress-free. His professionalism and customer-focused approach really set the standard.

I would also like to sincerely thank Lloyd at the Customer Success Centre in the Isle of Wight for his continuous support. Lloyd was consistently helpful, responsive, and proactive, ensuring that everything stayed on track and that any queries were dealt with promptly and efficiently. His support made a real difference and provided great peace of mind.

The delivery team also deserves recognition for being punctual, polite, and careful, and the team that collected the rubbish were equally professional and efficient, leaving everything tidy and hassle-free.

Most importantly, a huge thank you to the kitchen fitters, London Dream Constructions. They were absolutely outstanding: honest, professional, highly skilled, tidy, clean, respectful, punctual, and always positive. They had a real can-do attitude and approached every challenge with solutions rather than problems. They worked with smiles on their faces, treated our home with care, and delivered the project on time, on budget, and to an excellent standard of quality. Their workmanship and attitude truly exceeded expectations.

Overall, this has been a fantastic experience with great people at every stage. I would wholeheartedly recommend Wickes and everyone involved to anyone considering a new kitchen. A well-deserved 10 out of 10.

19 décembre 2025
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Réponse de Wickes - Wimbledon

Hi Javier,

We're delighted to hear about your exceptional experience with Tahir at our Wimbledon branch and the Customer Success Centre. It's great to know that our team's product knowledge, support, and the fitters' skills exceeded your expectations. We appreciate your recommendation! Thank you for taking the time to share your feedback. -Ellysse

Noté 5 sur 5 étoiles

Wimbledon Wickes is a fantastic store

Wimbledon Wickes is a fantastic store, all of the staff are extremely knowledgeable and and very helpful and cheerful.it made me emotional how helpful they are. Ross was incredible with his knowledge and expertise and Aminul was very helpful on checkouts and also Senami was great by helping me take all the items to my car and helping me load it. They are a godsend to the company I hope you guys are giving them a christmas bonus for all their help. I am never going to B&Q ever again the experience was rubbish compared to this store.

17 décembre 2025
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Réponse de Wickes - Wimbledon

Hi Dean, we appreciate you sharing your experience at our store. We're happy to hear that our staff were so knowledgeable, helpful, and cheerful. It's great to know that their expertise and assistance, especially with loading your car, made such a positive impact. -LG

Noté 5 sur 5 étoiles

Asher and Karice were amazing

Asher and Karice were amazing. They were so helpful and friendly. I will keep coming back to this store because of their amazing customer service. Wicks you are very lucky to have them both!

5 décembre 2025
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Réponse de Wickes - Wimbledon

Hey Safia, thanks for your wonderful feedback and I'm glad that you enjoyed the service from Asher and Karice in our Wimbledon store! - Dylan

Noté 5 sur 5 étoiles

We were extremely fortunate to work…

We were extremely fortunate to work with Ria who gave us an amazing advice on the kitchen design and spent time carefully matching our budget and expectations. Highly recommend, we are very satisfied with the service!

Tetiana

5 décembre 2025
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Réponse de Wickes - Wimbledon

Hi Tetiana, Thanks for taking the time to leave your review. We are happy to hear that Ria was able to help you on a kitchen design project that you are happy with and is matching your budget. Thanks again for the kind feedback. -JL

Noté 5 sur 5 étoiles

Bathroom to shower room installation.

We wanted to change our bathroom to a shower room so decided to go to Wickes again. Went to the Wimbledon store and luckily found Thanim (design consultant) still working there. He designed our kitchen a few years back,and we haven't changed a thing because it works so well. So we had no hesitation in asking him to do the shower room. He visited and came up with a plan, drawings and rough estimate of cost.
He was very patient with me, and always replied to my messages. The installation company he allocated us was exemplary (Aamer)and the workmanship by Naz (and Omar )was superb. The whole team from Thanim to the installation workers made this another great job from Wickes.
I would highly recommend them ,five star service ⭐⭐⭐⭐⭐

18 novembre 2025
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Réponse de Wickes - Wimbledon

Hi Frances Raymen-Woods, We're happy to hear that you had another great experience with our team. It's wonderful that the design consultant Thanim was able to bring your vision to life, and that the installation team Aamer)and the workmanship by Naz (and Omar delivered such high-quality work. Thank you for your five-star review! -LC

Noté 5 sur 5 étoiles

Jiten patel

We recentley purchased both a kitchen and a bathroom which were designed by thanim malique at the wimbledon store. We are delighted with the quality of the products and exceptional service we recieved throught the entire process. Thanim was increadibly helpful and nothing was ever too much trouble for him. He was always available to assist us makeing the expereince pleasant and smooth. He consistently prioritised our needs and ensured we felt special during the design phase and even afterwords. He provided us with a fantastic design that is not only visually appealing but also perfectley practical for our needs. Both kitchen and bathroom look great.

27 septembre 2025
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Réponse de Wickes - Wimbledon

Hi, Jiten. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Thanim, was incredibly helpful, friendly and made for a smooth and pleasant design experience. We are also happy to see you are pleased with your kitchen design that is both visually pleasing and practical. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Lovely kitchen

Had a kitchen and installation and the and whole process was amazing. We are so happy and a big thank you to Thanim Malique our wickes designer from the Wimbledon store who was the reason as to why we ended up going with wickes because we felt he listened to us every step of the way. He gave us the confidence we needed to do it and we have a wonderful kitchen. Recommend wickes kitchen and installation always. Great quality and service.

13 juin 2025
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Réponse de Wickes - Wimbledon

We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with our designer in store and that they provided you with useful advice and support, bringing your kitchen to life.
- PP

Noté 5 sur 5 étoiles

Big thanks to Rosa

I was very impressed with Rosa's professionalism and expertise.She was extremely helpful, knowledgeable, and accommodating, and her guidance made the process smooth and efficient. Thank you

12 octobre 2025
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Réponse de Wickes - Wimbledon

We appreciate you sharing your feedback. We're happy to hear that you were impressed with Rosa's expertise and professionalism and that the guidance made the process smooth.
- PP

Noté 5 sur 5 étoiles

Bathroom refit

seamless from start to finish . Loved the design and recommendations . Fitters were very efficient.

7 octobre 2025
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Réponse de Wickes - Wimbledon

We're so glad the process was seamless and you loved the design and recommendations. We appreciate your positive feedback regarding our fitters.-PP

Noté 5 sur 5 étoiles

Tahir came up with a kitchen design…

Tahir came up with a kitchen design that worked well and found a fitter that worked around parking and access issues. Would recommend

15 septembre 2025
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Réponse de Wickes - Wimbledon

We're happy to hear that Tahir met your design needs and that the fitter overcame access challenges. We appreciate your recommendation very much! -AK

Noté 5 sur 5 étoiles

I was very impressed with service I…

I was very impressed with service I received today from Will at Wickes Wimbledon. Will is very knowledgeable, helpful and friendly in a professional manner. He listened to my problem and questions, and helped me to find solution. I’m glad I went to Wickes Wimbledon and that Will was working today. I always get good service there, but today I found it exceptionally good.
Thank you Will 😀

4 octobre 2025
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Réponse de Wickes - Wimbledon

Hey Mal, thanks for your amazing review, and I'm glad that you're impressed with the service from Will in our Wimbledon store! - Dylan

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