I bought a few paving slabs which were very heavy, I wanted to carry these in my car due to time shortage. Shop assistant Craig was exceptionally helpful, he loaded the slabs in trolley then careful... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We went to Wickes to get advice in planning a new kitchen. The designer, Tahir Younes was very helpful and we went ahead with his plans. Delighted with the outcome, kitchen looks great, fitters wer... Voir plus
L'entreprise a répondu
I had an incredibly upsetting and disturbing experience today at the Wickes Wimbledon store with a designer named Tariq Mohammed. We came in with a simple £2,000 budget for a kitchen design. Th... Voir plus
At Wickes Wimbledon Craig is always helpful with anything you ask, wiling to go out of his way to answer questions and show you products, research what he doesn't know. He used to work in Merton which... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Magasin d'articles de salle de bains
- Magasin de matériel de cuisine
- Société d'énergie solaire
À propos de Wickes - Wimbledon
Écrit par l'entreprise
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Coordonnées de contact
53 Plough Ln, London, London, SW17 0BW, Royaume-Uni
- +442089479818
4,6
Excellent
474 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Positive experience
On my visit to Wickes Wimbledon yesterday, I had the fortune to be served by Rachel Camilleri.
The sincerity and warm greeting shown to me as a customer stood-out from the usual, everyday half-hearted communication I’m used to at just about every shop I go to.
An asset to this store, Rachel, keep it up!!!
5 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
We appreciate you sharing your experience in our Wimbledon store. It's great to hear that you received such positive service with Rachel! We will pass on your kind words on!
-AF
Great products / lovely staff
Great products. Good prices. Staff lovely and helpful. Rachel Camilleri was so efficient and helpful. Thank you
6 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Rachel Camilleri was great help!!
Rachel Camilleri was great help!!
Very professional and friendly
She made my day
Thanks Rachel and all the best for the future
Stefan
5 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
We're so happy to hear that the assistance you received from Rachel was helpful and made your day! We appreciate your positive feedback and wish you all the best!
-AF
At the till I was greeted by a…
At the till I was greeted by a beautiful friendly smile and pleasant lady.
It took me back a little especially as dealing with customer service/ store assistants in London is usually 95% a miserable and unhelpful affair!
Top marks to Rachel Camilleri. What a lovely person. I wish everyone was like that.
Thanks Rachel you brightened my morning. I will visit again.
Lovely lady aside..😊
Shop is very tidy and easy to navigate.
5 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hi Gary, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Rachel Camilleri in Wimbledon branch…
Rachel Camilleri in Wimbledon branch helped me with my return, her customer service skills were absolutely exceptional! She was so personable and lovely and is such an asset to Wickes or any customer facing role absolute star!
3 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hi Charli, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
5 out of 5
5 out of 5. Rachel was very friendly and generally helpful staff throughout the visit.
3 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
We appreciate you sharing your experience. We're happy to hear that you found our staff friendly and helpful during your visit-GS
Excellent customer service from Rachel…
Excellent customer service from Rachel Camilleri
I had a refund enquiry today and was assisted by Rachel Camilleri from Wickes. She was incredibly pleasant, and efficient throughout the process. Rachel made everything easy and stress-free with her friendly approach and clear communication.
It’s not often you come across such genuinely helpful customer service, she’s a real credit to Wickes. Thank you, Rachel!
2 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
We appreciate you sharing your feedback regarding the customer service you received from Rachel! We're happy to hear that your refund enquiry was handled pleasantly and efficiently. We aim to provide a helpful and stress-free experience and glad you found this with Rachel!
-AF
Thank you Rachel
Rachel Camilleri helped me with my click and collect order this morning. She went out of her way to make sure I didn’t have to wait too long and even offered me some extra tape to help me carry it. What a lovely and kind person! She really brightened my morning.
2 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hey Tim, thanks for your five-star review, and I'm glad you enjoyed the service from Rachel throughout your click and collect order! - Dylan
great experience at Wickes
great experience at Wickes , not only did they have the gardening tool i couldn’t find anywhere else, but also got great customer service . I was asked my age (it’s a great compliment at my age haha) at the counter by lovely staff member Rachel C. She also offered a free quote for photovoltaics panels. Didn’t even know they had partnership with a PV panels. If it hadn’t been for Rachel I would not have know Wickes has this connection. All and all really thought my trip to Wickes was worth my time!
1 juin 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hi Teri, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Réponse de Wickes - Wimbledon
Hi Dominic, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Rachel Camilleri was a positive delight…
Rachel Camilleri was a positive delight to be served by
29 mai 2025
Avis spontané
Réponse de Wickes - Wimbledon
We appreciate you sharing your feedback. We're glad you enjoyed your experience with Rachel!
-AF
Rachel Camilleri very polite and…
Rachel Camilleri very polite and helpful and very knowledgeable made my day
29 mai 2025
Avis spontané
Réponse de Wickes - Wimbledon
We're happy to hear that you had such a positive experience with Rachel! Thank you for your feedback!
-AF
Réponse de Wickes - Wimbledon
We appreciate your kind words! We're so glad we could help. TW
Best Customer service ever
I had the pleasure of being served by Rachel Camilleri at Wickes Wimbledon, and I must say, her professionalism and friendly demeanor truly stood out. From the moment I approached the checkout, Rachel greeted me with a genuine smile and made the entire transaction feel pleasant and personal. She was efficient, courteous, and attentive to detail, making sure everything was scanned correctly and that I found everything I needed.
What impressed me most was her ability to maintain such a positive attitude, even during what seemed to be a busy time. It’s clear that Rachel takes pride in her work and genuinely cares about providing great service. Employees like her make all the difference in creating a welcoming shopping experience.
Thank you, Rachel, for your excellent service—you’re a true asset to the Wickes Wimbledon team!
29 avril 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hi Kalin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Rachel Camilleri Lovely assistant
Rachel Camilleri Lovely assistant, helpful, friendly and cheerful m!
27 mai 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hey SJ, thanks for your five-star review, and I'm glad you enjoyed the service from Rachel in our Wimbledon store! - Dylan
Rachel Camilleri was fantastic in…
Rachel Camilleri was fantastic in helping find the right products when in store. She was also on hand to help resolve an on going issue with my pro card which she sorted, Thanks Rachel!
27 mai 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hi Darwin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Rachel Camilleri fantastic customer…
Rachel Camilleri fantastic customer service. So friendly and chatty just wonderful experience
27 mai 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hi Natasha, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Rachel Camilleri is the epitome of…
Rachel Camilleri is the epitome of customer service. Always serving with a smile and makes great conversation with the customers
27 mai 2025
Avis spontané
Réponse de Wickes - Wimbledon
We appreciate you taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We greatly appreciate this feedback. TW
Rachel Camilleri was friendly and…
Rachel Camilleri was friendly and helped find the right barcodes
27 mai 2025
Avis spontané
Réponse de Wickes - Wimbledon
Hi Andy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rachel in our store and that they provided you with useful advice. -AH
Rachel Camilleri knows exactly what…
Rachel Camilleri knows exactly what she’s doing and is also very helpful!
27 mai 2025
Avis spontané
Réponse de Wickes - Wimbledon
We're happy to hear that you found our team member Rachel helpful. Thank you for your positive feedback!-GS
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.