Wickes - Worcester Avis 

134
•
TrustScore 4.5 sur 5

4,6

Tallow Hill, Cromwell Street, Unit 4 Shrub Hill Retail Park, Worcester Hereford and Worcester, WR5 1HE, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would just like to thank Jay Riley, from the bottom of my heart for guiding me painlessly (well nearly!!) through the process of purchasing a new kitchen. I needed an expert and boy, did I get one!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jay Riley (Design Consultant) was fabulous. He's super switched on and a joy to work with designing our new bathroom. He's also a top bloke! We are so happy with the end result and the customer servic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie in the Kitchen & Bathrooms was exemplary she was very knowledgeable friendly and helpful. We were very impressed with the service we from Katie and the team when she was on holiday. I would th... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Katie was really helpful. Friendly and professional, helping us to decide the best plan for our small bathroom. We are now looking forward to installation.

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Worcester

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • Tallow Hill, Cromwell Street, Unit 4 Shrub Hill Retail Park, Worcester, Hereford and Worcester, WR5 1HE, Royaume-Uni

  • +441905726707

4,6

Excellent

TrustScore 4.5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(134)

14 688 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Katie was such a pleasure to deal with

Katie was such a pleasure to deal with. Choosing a kitchen is never easy but because she is so good at listening and knows what she is talking about, the whole experience was a joy. Also all her colleagues were very helpful and supportive.

27 juin 2025
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Réponse de Wickes - Worcester

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Thankyou Dean

I was trying to find a certain colour 9f paint but didn't have the name. A very nice assustant called Dean was there and really took a lot of time helping me out. He was so good humoured about it - we didn't find it but it wasn't for his lack of trying.

25 juin 2025
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Réponse de Wickes - Worcester

We appreciate you taking the time to share your experience. We're glad to hear that our team member was helpful and took the time to assist you. We value your feedback! TW

Noté 5 sur 5 étoiles

Great experience with Conor

Great experience with Conor, always a big help.

19 juin 2025
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Réponse de Wickes - Worcester

Hey Gurk, thanks for your five-star review, and I'm glad you enjoyed the service from Conor in our Worcester store! - Dylan

Noté 5 sur 5 étoiles

11 JUne2025

Just made a trip down to wickes had to get a few bits and bobs for my new house and I’ve really appreciated the assistance of a young man called conor helped me find the things I needed fast and efficient and I’m very greatful of this man making my life a lot easier. I know who the person I will be looking for when I next come in

11 juin 2025
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Réponse de Wickes - Worcester

Hey there, thanks for your five-star review, and I'm glad that Conor really helped you out during your visit to our Worcester store! - Dylan

Noté 5 sur 5 étoiles

Conor was amazing

Conor was amazing! Excellent service!

17 juin 2025
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Réponse de Wickes - Worcester

We appreciate you sharing your positive experience. We are so glad to hear that you received excellent service with Conor; thank you for the feedback.
-AF

Noté 5 sur 5 étoiles

I came into store for advice and to…

I came into store for advice and to price up some new decking for my garden. I was helped by a wonderful member of staff, I think his name was Connor, who really knew his stuff. He's a credit to this store and I know where I'll be going for my next diy project!

7 juin 2025
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Réponse de Wickes - Worcester

We're happy to hear that a staff member was so helpful while you priced new decking! It's great to know that their expertise will bring you back for your next project. TW

Noté 5 sur 5 étoiles

I have been a customer at Wickes for…

I have been a customer at Wickes for many years. The young man Conor who looked after me recently was fantastic. Friendly, helpful and overall made my experience fantastic the other day.

12 juin 2025
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Réponse de Wickes - Worcester

We're happy to hear that you had such a positive experience! It's great to know that our team member Conor was so helpful and friendly. Thank you for your fantastic feedback-GS

Noté 5 sur 5 étoiles

Conor was a very helpful young man

Conor was a very helpful young man, nothing was too much for him. Great credit to the store

14 juin 2025
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Réponse de Wickes - Worcester

Hey Regan, thank you for your five-star review, and I'm glad you enjoyed the service from Conor in our Worcester store! - Dylan

Noté 5 sur 5 étoiles

Visited screwfix on sat 14th of July…

Visited wickes on sat 14th of July with my partner he was looking for something couldnt find it asked the man who was there name was Conor who very helpful polite couldn’t help us enough excellent service will be going there again

14 juin 2025
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Réponse de Wickes - Worcester

We're happy to hear that you had such a positive experience during your visit. We appreciate your kind words regarding the assistance you received; we always aim to provide excellent service. Thanks for your feedback!-GS

Noté 5 sur 5 étoiles

Excellent service from Wickes Worcester

Katie Griffiths my design consultant has been great throughout the process. She has guided me through everything and managed to get some discount for me. Great service from Wickes so far. Can't wait for my kitchen to be installed!

16 juin 2025
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Réponse de Wickes - Worcester

We appreciate you sharing your experience. We are so glad to hear that our design consultant provided great guidance and secured a discount for you. We hope you enjoy your new kitchen!-GS

Noté 5 sur 5 étoiles

Dean and the lads from Wickes Worcester…

Dean and the lads from Wickes Worcester was very helpful they help me find what I needed A***** lovely bunch that work there

9 juin 2025
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Réponse de Wickes - Worcester

We're happy to hear that you found the team helpful and that they were able to assist you in finding what you needed. We appreciate your positive feedback! TW

Noté 5 sur 5 étoiles

Wickes had exactly what I needed this…

Wickes had exactly what I needed this evening and I had great friendly and efficient service from Liam.

9 juin 2025
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Réponse de Wickes - Worcester

We're happy to hear that you found what you needed and received friendly, efficient service. Thank you for your positive feedback; it means a lot to us!
-AF

Noté 5 sur 5 étoiles

Katie was fantastic

Katie was fantastic. The service we received when buying a kitchen was incredible and she went above and beyond to design a kitchen that suits our wants and needs. We highly recommend Wickes kitchens and can't wait to see the results.

6 juin 2025
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Réponse de Wickes - Worcester

We appreciate your five-star review! We are so happy to hear that you had an incredible experience and that our design met your wants and needs. Thanks for your feedback-GS

Noté 5 sur 5 étoiles

Fantastic service

Katie Griffiths at the Worcester branch has been fantastic from the start of our kitchen project. She's been really responsive and knows her stuff, nothing has been too much trouble. She has bent over backwards to help us get the best of everything we wanted at the best possible prices. Thoroughly recommend Katie and all the team who have also been great.

4 juin 2025
Avis spontané
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Réponse de Wickes - Worcester

Hi Sue, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH

Noté 1 sur 5 étoiles

Arrogant staff at the checkout

Member of staff at the checkout barely looked at me, didn't reply to my cheery 'hello', and she wandered away to chat to colleagues in the middle of serving me. She did glance in my direction to roll her eyes when I asked for a receipt. On the shop floor I couldn't find anyone to ask a question to. The poorest customer service I've experienced anywhere. Worcester, 27th May 2025 4.30pm

27 mai 2025
Avis spontané
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Réponse de Wickes - Worcester

Hey Laura, thanks for your valuable feedback, and I'm sincerely sorry to hear about your experience in our Worcester store. If you can please reply to the private message I've sent you on trustpilot we can then investigate this further for you. - Dylan

Noté 5 sur 5 étoiles

I often shop at wickes as an avid diyer…

I often shop at wickes as an avid diyer and I came in today to pick up an Einhell sander, Emily informed me that I get a free battery with the purchase, which was news to me as I was going to buy one WHAT A BARGIN!!! thanks so much Emily your a 🌟

7 mai 2025
Avis spontané
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Réponse de Wickes - Worcester

We're thrilled to hear about your positive experience and that Emily provided such excellent customer service. We strive to offer our customers the best possible deals and are delighted you found a great bargain on the Einhell sander. Thank you for your kind words about Emily; we'll be sure to pass your feedback along to her. TW

Noté 5 sur 5 étoiles

Emily went above and beyond

I came in today and asked someone where the gardening gloves were, one of your colleagues asked a blonde lady where they were she pointed out that they were on the back wall. I then went to the till and the same lady served me asking no luck with the gloves? I said no, no good I said as I need them for brambles. So she left the till to show me some other gloves which were perfect! Great customer service well done the lady was called Emily

10 mai 2025
Avis spontané
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Réponse de Wickes - Worcester

We appreciate you taking the time to share your experience. It's wonderful to hear about the helpful service you received from Emily. We're glad she was able to assist you in finding the perfect gloves for your gardening needs. We strive to provide our customers with a positive shopping experience, and we're pleased to hear that Emily went above and beyond to help you. TW

Noté 5 sur 5 étoiles

Very helpful young lady

Well I came in today to buy some topsoil as it was on offer but I couldn’t find where it was so a lovely young lady called Emily showed me where it was (I passed it coming in!) she then opened a till for me and helped me put them in the car brilliant customer service! I will look forward to getting some more soil!

10 mai 2025
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Réponse de Wickes - Worcester

We're so glad to hear you had a positive experience! It's wonderful to know that Emily was able to help you find the topsoil and provide such great customer service. We appreciate you taking the time to share your feedback and we look forward to seeing you again soon! TW

Noté 5 sur 5 étoiles

Emily was very helpful

A staff member called Emily was very helpful she showed me were the paint was and explained what paint I needed for the Job. Excellent customer service 😊

7 mai 2025
Avis spontané
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Réponse de Wickes - Worcester

Thank you for your kind words! We're so glad to hear that you had a positive experience and that Emily was able to assist you. We appreciate your feedback and look forward to welcoming you back to our store. TW

Noté 5 sur 5 étoiles

Kitchen design service

We’ve just ordered a new kitchen from Wickes having spent quite sometime feeling the task was too great. We were looked after by Katie who did an excellent job coming out, measuring up, designing a kitchen and getting the design spot on first time. She interpreted our needs and met our budget requirements. Excellent service - highly recommend you ask for Katie.

26 avril 2025
Avis spontané
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Réponse de Wickes - Worcester

Hey Catherine, thanks for your wonderful feedback, and I'm glad you enjoyed the service Katie throughout your kitchen design, enjoy your new space! - Dylan

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