Wine.com stewardship program can't make gift giving any easier. Who doesn't love getting a surprise in the mail? Even better if it's a high quality bottle of wine that someone picked out just for them... Voir plus
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Lisez les avis des autres
Search function was useless. I'd enter something in the search window and something entirely different would be presented. This happened four times during this on-line session.
Web page works well. Recommends similar wines, so that I can try new things. Large selection (compared to any physical wine store I've seen). Delivery system works. Stewardship thing helps. The onl... Voir plus
L'entreprise a répondu
As a Cab lover, I appreciate that I can get great wines at a discounted price shipped almost immediately. The website is very user friendly and shipping is always great!
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We created Wine.com to revolutionize the way people like you discover, buy, and enjoy wine. Being wine enthusiasts ourselves, we’re extremely proud to bring you the world’s largest selection, paired with expert guidance and unmatched convenience. We’ve built winery relationships for decades to give you access to everything from big-name, critically acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal, and price. With easy filter and sort, professional ratings, a robust recommendation engine, the deepest wine and winery content, a 5-star mobile app, and live chat wine experts, we help you find old favorites or discover new ones among thousands of choices. We handle your wine with great care before you even place your order, by doing our own warehousing and fulfillment. Delivery options are up to you: choose your delivery date; skip the delivery hassle and conveniently pick up your wine at one of thousands of Walgreens, FedEx Office and enjoy free shipping on every order $49+ when you join our StewardShip program. With Wine.com, shipping is on your schedule and at your convenience. Cheers to discovering the world of wine together, all it takes is an open mind and an empty glass.
Coordonnées de contact
Etats-Unis
- 800-592-5870
- cs@wine.com
- www.wine.com
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 39 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great selection of wines
Great selection of wines, very helpful staff, great service. Recommend joining the “free shipping. club”!
20 décembre 2025
Réponse de Wine.com
We truly appreciate your kind words—cheers to good wine and good company! -The wine.com Team
There has to be a better and easier way…
There has to be a better and easier way to get in touch with Fine Wine or “VIP” or whatever you want to call the department. Having a call center that can’t make any decisions only aggravate the situation, especially when it didn’t use to be this way before.
Regretting that I ever came back to Wine.com after the previous fiasco from a couple years back.
*. No email received. No new point of contact provided.
18 décembre 2025
Réponse de Wine.com
Please check your email. The person you were previously in contact with is no longer with Wine.com. We’ve sent you the name of another member of our Fine Wine team who will be happy to assist you with future purchases. Cheers! -The wine,com Team
Easy and fast order service
Easy and fast order service. You have great communication regarding orders.
Only issue is the inability to get help with updating an address. I tried to call Fedex to update an address but I was told only shipper could do this. I reached out to your team but they were unable to help with this.
15 décembre 2025
Réponse de Wine.com
Oh no! We’re sorry to hear about this. At certain stages of the delivery process, we do need to work with our FedEx partners to update addresses when the package is in their possession. We sincerely apologize for the inconvenience this caused. -The wine.com Team
Réponse de Wine.com
Grateful for your kind words and great taste! Cheers! -The wine.com Team
Delivered on time and recipient was…
Delivered on time and recipient was very pleased with the basket selection.
17 décembre 2025
Réponse de Wine.com
Grateful for your kind words and great taste! Cheers! -The wine.com Team
We can always rely on Wine.com
We can always rely on Wine.com to come through with great gifts and fast delivery.
10 décembre 2025
Réponse de Wine.com
Grateful for your kind words and great taste! Cheers! -The wine.com Team
Réponse de Wine.com
Oh no! We apologize for the inconvenience. Please check your email for an update on your situation. -The wine.com Team
Very easy to order and delivery is…
Very easy to order and delivery is always on time.
16 décembre 2025
Réponse de Wine.com
Grateful for your kind words and great taste! Cheers! -The wine.com Team
Ordered two bottles
Ordered two bottles, only one was delivered on time. I Was assured the bottle not delivered would be delivered today, December 23. I have enjoyed being a wine steward, but will not be renewing. This was a gift…..
16 décembre 2025
Réponse de Wine.com
Please check your email. I sent you a message on December 23rd regarding this matter and to help make things right. If there’s anything further I can do, please feel free to reply directly to that email. -The wine.com Team
Easy to work with
Easy to order. Great communication: notified when order shipped, notifies when the was received
16 décembre 2025
Réponse de Wine.com
Grateful for your kind words and great taste! Cheers! -The wine.com Team
Very straightforward to order
Very straightforward to order.
Always have what I am looking for. Tried other companies but always come back to wine.com.
Thankyou.
16 décembre 2025
Réponse de Wine.com
We truly appreciate your kind words—cheers to good wine and good company! -The wine.com Team
Easy and simple!
15 décembre 2025
Réponse de Wine.com
Cheers! We appreciate your support. -The wine.com Team
Anything that I have ordered
Anything that I have ordered, your company has made sure it was delivered. It’s courtesy to the correct address and the items are well liked.
17 décembre 2025
Avis spontané
Réponse de Wine.com
Your feedback means a lot. Thanks for choosing us! -The wine.com Team
Wine.com has become TERRIBLE and missed my shipment
Failed to ship an order in time. Then failed to engage via chat. Then I called. Told me I couldn’t talk because the case was open in chat. Went back to chat. Promised I’d be contacted. Canceled the order because it never shipped and no one engaged to assist. Still never contacted 4 days later. I’ll be canceling membership and moving on after 94 bottles of business in 2 years.
15 décembre 2025
Réponse de Wine.com
Oh no! We apologize for this inconvenience. Please check your email as a customer service agent will be reaching out.
Makes ordering good wine too easy!
Easy-to-use website, easy ordering, prompt shipping and delivery. Appreciate all the helpful details provided about the wines.
15 décembre 2025
Réponse de Wine.com
Thank you! We're honored to be part of your wine journey. -The wine.com Team
Website was super easy to use and…
Website was super easy to use and reminded me of previous purchases!! All good
21 décembre 2025
Réponse de Wine.com
Thank you! We're honored to be part of your wine journey. -The wine.com Team
Great selection at competitive prices!
21 décembre 2025
Réponse de Wine.com
Cheers! We appreciate your support. -The wine.com Team
So easy to look like a wine connoisseur, the website is easy to navigate through and find a wine for everyone you're shopping for. A huge inventory, you can impress the pickiest wine snob on your list
So easy to look like a wine connoisseur
14 décembre 2025
Réponse de Wine.com
Cheers! We appreciate your support. -The wine.com Team
Réponse de Wine.com
Cheers! We appreciate your support. -The wine.com Team
Wine.com does a great job of delivering…
Wine.com does a great job of delivering gifts on time. And, will step up and take care of a reship when FedEx somehow breaks a bottle in shipment.
13 décembre 2025
Réponse de Wine.com
Cheers! We appreciate your support. -The wine.com Team
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