Wishmaker Avis 54

Love this site at the moment. Having regular wins. The site isn't laggy either and doesn't kick you out of games. I like it.

Terrible customer support and terrible company. Over three weeks trying to finish KYC requests. Good riddance from the UK.

It will take an age to get your money out, if you get it at all.

Avoid at all costs! Deposited, played a few games and thought I would cut my losses by withdrawing. I then received an email on April 12th asking for ID verification which is not a problem, except they blocked my account. I sent them via email the same day and I have received 4 emails since stating that my ID had not been accepted or wanting different ID. I then received an email on April 30th asking for all of my ID again. I have tried contacting them multiple times but always get the same message of 'it is being processed'. Today's date is May 5th and I will be reporting this company to the Gambling Commission. Awful, awful company - DO NOT USE.

If I could go Lower than one I would! Absolute joke of a company! Delay after delay after delay! Won £400 and three weeks later still waiting for my funds, no communication at all accept an email requesting again proof documents, no explanation of which ones have not gone through or any reasoning as to why! You then spend time on chat and they tell you “one document has failed, resend this one” so you resend it and you receive another email requesting documents, over and over again! It’s a complete joke, stay away from them. I’m now contacting gambling commission and starting complaints procedure and small claims order! They still have not responded to those either!

been blocked for 3 weeks, take ages to reply to emails and still havent verified me, i just want my deposit back, unbelievable

Horrendous, unlawful practices. Did the registration offer and my account was locked. They asked for KYC, which I have provided now 4 times. Live Chat is just there to keep you at bay while they try to keep your money. Keeping on with excuses and asking me to re-send in my documents for verification. They have kept my funds for a month now. I have heard dozens and dozens of the same stories, with people providing their information and having their money essentially stolen by Wishmaker. Avoid this casino at all costs. I am in the process of complaints with the gambling commission for their practices.

Horrible service, takes ages to get money back, avoid them at all cost, you might lose your money!

One of the worst companys out there, if you actually win anything they will do everything in their power to make sure you do not get your winnings.

Worst Casino I have ever dealt with. Reported to gambling commission and had to threaten legal action to get them to process withdrawal. They are breaking UK Gambling License conditions by asking customers for onerous KYC at point of withdrawal. Shouldn't be trading

Took well over 2 weeks to get my account unlocked and access my money. Provided every ID document they asked for but they replied wanting more and more, despite new guidelines saying this should be done before they allow you to make deposit, not when trying withdraw. Got my money eventually, but won't be using them again.

Just like all the other reviews, absolutely terrible. Account locked for more than two weeks, rude operators. In their T & C they require you to upload all the docs but your account is locked and sending important docs through email is not safe. They are also ignoring emails and if you go live chat they have impossible KYC requests especially if you live in the UK. I have reported them to the UK Gambling Commission as they are now breaking the law.

If I could give 0 stars I would, one star rating seems far to generous. Live chat are rude and very unhelpful, withdrawals take 6 months if you win, and that’s if they accept your documents that every other uk casino accept. Stay away

Absolutely awful website, don't touch it with a barge pole. I've used many casino sites in my time, and this one is by far the worst. I've deposited my cash, now they wont let me play or withdraw my cash until i send them all sorts of documents. I sent them the documents, now they're telling me I need to send more. Sounds like a scam just to steal money, DO NOT USE THIS SITE, YOU'LL REGRET IT!!! AND YOU'LL LOSE YOUR MONEY COS THEY WON'T LET YOU WITHDRAW IT!!!

Had my account locked with no warning, 3 weeks and still heard nothing, I have reported them to the Gambling Commission

DO NOT USE. My account is locked and they will not process my withdrawal. For 3 weeks I have been sending them documents and they just ask for more. Ridiculous crooks. This is a scam and needs to be reported to the Gambling Commission.

I completely agree with all bad reviews.... Wish(I never signed up)maker!

Absolutely shocking service. I wouldnt bother signing up to this crap site

Never EVER use these guys. Horrendous customer service. My account is locked and they still won't process my withdrawal after hoops and hoops of ridiculous verification and still nothing for weeks

Awful! Need I say any more ?
Service crap
Locked account after verifying
Won’t release funds