The jetboil was well packaged and delivered within given timeframe. Pleased with courier used - APC. This is a gift - yet to be presented but this is a return visit to Wood to Water and a 2nd purc... Voir plus
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Lisez les avis des autres
Bought a product based off of an incorrect product description on their website. When I pointed this out the person replying couldn’t be bothered to check their own website and required me to provide... Voir plus
L'entreprise a répondu
Cheapest MSR gas canisters on the web; even significantly cheaper than Amazon. Well packaged, prompt delivery. Free spork included - I’m purchasing gear monthly ready for wild camping next year so t... Voir plus
Just bought a Toaks titanium plate, Reasonably priced. Thought the delivery charge (£5.99) was a bit steep for size & weight of the item (compared to other similar suppliers) but to be fair, it was re... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UK Online Supplier of Wild Camping and Bushcraft Supplies. Including Hammocks / Bivvys / camp cooking
Coordonnées de contact
6 Quantum Business Park, GU52 8EA, Fleet, Royaume-Uni
- 01252 615977
- contact@woodtowater.co.uk
- www.woodtowater.co.uk
4,3
Excellent
331 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent supplier
High quality product with great customer service. Had issues with delivery but sorted straight away within the hour. Would definitely recommend 👍
19 décembre 2023
Avis spontané
Great Service
Competitive price and super fast delivery with APC overnight. Very impressed! Would definitely use again.
19 décembre 2023
Avis spontané
Awful service
My frying pan arrived with a crack all the way through it in inadequate packaging. I contacted Wood To Water who admitted that it should have been boxed. The guy didn't apologise, and couldn't get me off the phone quick enough. I got a refund but with no information about how long it would take until I asked. He made me feel like a pest and couldn't be bothered to be clear. I shall never use this company again. Appalling.
12 décembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
I am slightly disappointed if your review I understand damaged products are not great but we resolved the issues within hours of your phone call of which you mentioned you couldn't get off the phone the call was nearly 26 mins long of which we advised would be resolved but you continued your rude abuse towards us, Sadly we may of tried to get you off the phone so we could resolve your issue quicker rather than have the same rude abuse over and over.
All details on the refund were emailed to you as well as told you on the phone, This issue was resolved within 3 hours of you reporting the issue and all information was provided on the phone as well as system emails clearly showing all information provided.
I wish you a great Christmas and hopefully a happier new year.
Fantastic experience
Fantastic experience. Product as described, delivered next day, very good communication throughout and the delivery service. Small store but great customer service.
30 novembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Accidental discovery, very happy with product and service
Discovered Wood to Water Outdoors by accident - and very glad that I did, because they stocked a Petromax item I was struggling to get elsewhere in the UK. Super-speedy delivery, hubby will be SOOOOO happy this Xmas!
17 novembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Excellent service all round
The item was delivered the next day. Price was great and all aspects of service were exemplary.
5 décembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
quality present for my son
Fast efficient service well boxed quality item
12 décembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Smooth transaction and super fast 24hr…
Smooth transaction and super fast 24hr delivery to compliment a good product. Can definitely recommend this company.
Thank you
2 décembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
This is a great little company selling…
This is a great little company selling all sorts of goodies if you're into the outdoors. I've picked up twice from the warehouse as I live close by and have had a great welcome and service. Good competitive prices too.
7 novembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Goods half the price Amazon charges
Bought two collapsible mugs for takeaway drinks just about half the price as on Amazon which I avoid like the plague. Service was prompt, parcel well packed. Delighted all round
2 novembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Great price
Great price, prompt service and speedy delivery. All you could wish for.
17 octobre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Pleasantly surprised!
First time shopping here and I was very pleased with the good prices and super fast delivery. They had the small gas canisters I was looking for at a great price compared to other websites. Will definitely shop here again.
12 octobre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Very helpful folks
Very helpful folks. Prepared to take the time to talk me through what I needed. Also a very good price.
21 septembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Have to say i definitely recommend this…
Have to say i definitely recommend this company . I was after some Kuplika plates and their price was very competitive,
I called them to discuss the options and they were very helpful
The next day the items were delivered
Now I’m patiently waiting to see if they have a sale on a fire maple x2 I have my eyes on .
18 septembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Lanshan 2 tent rucksack and small lock knife
The three things that I ordered were great informed that they were on the way really pleased would recommend
Both the tent and rucksack I went on to utube got advice etc took padding out of kipped side pockets and removed some straps etc that I did not need ,on the tent made adjustments to guying system etc my walking poles 120 fit perfectly on the lanshan 2 tent
The kit will be used for south west coastal path so needed to be lightweight and easy to use thank you
15 septembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Awesome!
Super super quick delivery of the lanshan 1! As cheap as Aliexpress and I was super surprised it is the new larger model with the T door inner! These guys once sent me a free spork too! Really great outdoor kit site! Thanks!
6 septembre 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Kelly kettle
The website was easy to navigate, the kettle arrived on time. The kettle was as described and perfect gor my needs.
30 août 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
Excellent service and prompt delivery
30 août 2023
Avis spontané
Réponse de Wood To Water Outdoors
Thank you for your comments i hope you enjoy your products and hope to see you again soon.
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