WoowNow.com Avis 

492
TrustScore 1 sur 5

1,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I am also a victim of this fraudulent online site. Basing on their wooing Ad, I ordered for a pair of reading glasses. What I received is a pair of sun glasses of inferior quality. My mails got bounce... Voir plus

Noté 1 sur 5 étoiles

PURCHASED A DRESS, MATERIAL STATED CHIFFON HOWEVER WHEN ARRIVED WAS HALF CHEAP LEATHER LIKE HALF CHIFFON. SENT TWO COMPLAINT EMAILS HOWEVER STILL NO RESPONSE. AS ITEM WAS PAID FOR VIA PAYPAL, HAVE... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

As others have wrote, oh wait. I am distracted by having to put one star up to begin writing as it should be negative 5 starts. I have never written a review of anything until this. I ordered two orn... Voir plus

Noté 1 sur 5 étoiles

Having dealt with many online companies over the year, i have to say this is the worst company i have ever dealt with. Never replied to emails, told they didnt know why i was unhappy as my par... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

1,0

Mauvais

TrustScore 1 sur 5

492 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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1,0

Tous les avis

(492)

3 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Good Sercice

Thank you for a quick service for my purchase. My shoes were fabulous but unfortunately I ordered the wrong size but have reordered a bigger size and there was a return note available with my package really handy, just looking forward to receiving my replacement pair.

3 juin 2014
Avis spontané
Noté 3 sur 5 étoiles

Exceptional value, postage a little pricey

Whilst ordering items were taken off my final order. Very disappointing one would assume if you had popped it in your virtual basket that it could be removed and sold to someone else! Mo had to pay extra for next day delivery (as I was going away) exceptional delivery service from UPS. The items where packaged very well without damage. The items themselves were as described. As I have only just received them so I can't comment on their longevity.

3 juin 2014
Avis spontané
Noté 3 sur 5 étoiles

Good Value but poor service

Item is fine and really good value for money, however it isn't the item I've ordered and I've tried to contact woownow a few times and received a receipt for my contact but no one has replied and it was about a week ago when I first made contact.

3 juin 2014
Avis spontané
Logo de WoowNow.com

Réponse de WoowNow.com

Hi Gemma,

Thank you for your review, hope you were happy with your products. We did actually respond to your colour change request which we hope you received as you requested. Not sure why you did not receive it, could have been a junk mail problem. Well we will send another email to you now to make sure you are receiving our emails. Hope everything else is fine.

Best Regards,
WOOWNOW.COM

Noté 4 sur 5 étoiles

Good customer service

They were very polite, friendly and answered quickly to my enquiry. The only problem is that when I wanted the refund they told me that I had to pay for Postage and Packaging to return the item.

3 juin 2014
Avis spontané
Noté 3 sur 5 étoiles

You get what you pay for!

Prices so cheap, I wondered if it's too good to be true. Well you get what you paid for 3 out of 4 of my were ok the 4th is broken and has very loose hemming and threads, it is on the pair today for returns. However because of the price I am still fairly happy with my order.
Shoes are particularly good for the price.

3 juin 2014
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Value, Quality and Service

I would definitely recommend WoowNow.com. The clothes I received were lovely, well packaged and of good quality - especially for the price. The items were individual in style and I can guarantee I won't see anyone else wearing the same! Fast delivery too. Fab site :)

3 juin 2014
Avis spontané
Noté 3 sur 5 étoiles

Missing Part of Order

Items arrived through the letterbox and the parcel was torn. 1 item missing. Waiting to hear back after I emailed on Friday.

1 juin 2014
Avis spontané
Logo de WoowNow.com

Réponse de WoowNow.com

Hi Lynda,

We are sorry about that, we post every package with fully protected boxes but the delivery companies we use which is Royal Mail or UPS can sometimes damage the boxes. We apologize on behalf of them, please understand that it is not our fault. For the email, we had limited support during the weekend and you should have received a reply by now. Please check your email and let us know if we can be any other help.

Best Regards,
WOOWNOW.COM

Noté 4 sur 5 étoiles

Impressive

Only just discovered this company so have only used them once, but was very pleased. I expected cheap and cheerful (a couple of the items I ordered were only £3) but I was pleasantly surprised. Noticed that one of the items had a "New Look" label in the back, but it's a lovely top so who cares? Communication, delivery, ease of website use were all fab. Will definitely be using again - given only 4 stars cause too many things were out of stock, my fault for wanting to buy everything!

30 mai 2014
Avis spontané
Noté 1 sur 5 étoiles

Wrong Item

I ordered for the 1st time at woownow & got the wrong item delivered. I'm not happy.

28 mai 2014
Avis spontané
Logo de WoowNow.com

Réponse de WoowNow.com

Dear Steffi,

Thank you for your review, we apologize if you had a bad experience. We do help our customers in these situations and you can always email us at support@woownow.com to resolve the issue.

Best Regards,
WOOWNOW.COM

Noté 4 sur 5 étoiles

Recommended again and again!

The site is easy to navigate, clothes and shoes arrived within one day of ordering slight problem with a pair of shoes ordered otherwise very pleased.

27 mai 2014
Avis spontané

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