World Access Travel Ltd t/a World Accessible Holidays Avis 100

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks World Accessible Holidays for sorting out everything for our holiday in Milan - from the flights, transport to our hotel, to getting the right equipment needed by our son - the hoist, electri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just came back from Barcelona, flew with easy jet which was a first since Husband's accident and it all went smoothly. Allocated 1st row seats but arm rests don't go up and he can't sit in the aisle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having used this company a number of times now I feel confident in all of the team - Paula, Steve and Jasmine. We had an amazing experience in Barcelona - easy flights, transfers and great accomodatio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jasmine and the team were excellent from start to finish with great comms. No need to waste time looking direct at the TUI's, Jet 2 or easyjets etc of the world, just leave it to Jasmine and co at Wo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

We are a Travel Agency and Tour Operator specialising in providing accessible holidays to disabled travellers. We offer holidays to anyone, whatever their abilities. Beach, City, Cruise, Safari, Adventure and more. For disabled travellers we offer a full service from organising Airport Assistance, WAV transfers, Guaranteed Accessible Rooms, Accessible Excursions, Equipment Hire and a 24/7 support line


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

100 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Exceptional service

Jasmine and Paula are not only exceptionally knowledgeable, but friendly and efficient as well. Highly recommend this service

30 avril 2026
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Noté 5 sur 5 étoiles

Amazing accessible holiday in Barcelona

Having used this company a number of times now I feel confident in all of the team - Paula, Steve and Jasmine. We had an amazing experience in Barcelona - easy flights, transfers and great accomodation.

28 mars 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Jo. So glad you enjoyed Barcelona, it's a beautiful city.

Noté 5 sur 5 étoiles

Home from a fabulous family and friends…

Home from a fabulous family and friends holiday expertly organised by Jasmine from World Accessible holidays. My daughter is a full time wheelchair user & the team at World Accessible ensure every detail is covered from checking equipment in at the airport, wheelchair accessible transfers to hire of equipment during our stay. They take the stress out of all the organising & give reassurance & peace of mind that all our needs will be catered for. I would highly recommend World Accessible Holidays & send heartfelt thanks to Paula, Steve, Jasmine & all the team at World Accessible Holidays.

3 avril 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the lovely review Kim. Sounds like you had an amazing family holiday. Paula

Noté 5 sur 5 étoiles

Thanks World Accessible Holidays for a fab time in Milan

Thanks World Accessible Holidays for sorting out everything for our holiday in Milan - from the flights, transport to our hotel, to getting the right equipment needed by our son - the hoist, electric bed and shower chair. This made everything so much easier. Thanks for being at hand when we needed to negotiate with the providers and for sorting out things that were needed.

10 avril 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thank you for the lovely review Janet. So glad you all had a wonderful time in Milan.

Noté 5 sur 5 étoiles

The holiday was very enjoyable

The holiday was very enjoyable. Abdi watched a football match of his favorite team and he loved it. The World access travel team was nice and very helpful. Overall, the holiday was amazing and Abdi would love to experience it again.

10 avril 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

We were so jealous Abdi go to watch Real Madrid in action. What an amazing experience.

Noté 5 sur 5 étoiles

Family trip to Barcelona

Just came back from Barcelona, flew with easy jet which was a first since Husband's accident and it all went smoothly. Allocated 1st row seats but arm rests don't go up and he can't sit in the aisle seat for emergency reasons so crew swiftly moved us to second row and swapped with other passengers. Everything was organised well, transfers & special assistance so took the anxiety & stress away! We used World Accessible holidays for Amsterdam via Euro star & for our Kenya trip last year. Paula & Steve go out of their way to help & find solutions and that's because they care & understand. I would thoroughly recommend using them instead of your main high street agents. Thank you
Paula!

6 avril 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thank you for the lovely review Julie. You've had some amazing trips and we love organising them for you. Can;t wait to see where you go next. Paula

Noté 5 sur 5 étoiles

Jasmine and the team were excellent…

Jasmine and the team were excellent from start to finish with great comms. No need to waste time looking direct at the TUI's, Jet 2 or easyjets etc of the world, just leave it to Jasmine and co at World Access travel. You'll pay no more and all those inter-connecting things like airport special assistance, transfers, scooter hire, hotel and room accessibility etc all effortlessly taken care of and clearly communicated every step of the way. Excellent travel agents, go above and beyond. :-)
The hotel, The Royal Apollonia was in Limassol, Cyprus and it was great and very accessible.

16 mars 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thank you for this amazing review and so glad that you had a great holiday. Paula

Noté 5 sur 5 étoiles

This is a lovely hotel in a great…

This is a lovely hotel in a great location. The staff are really helpful, and most important the adapted rooms are excellent. All these rooms are on the ground floor, a few steps out of the patio doors to the pool, and the snack bar. Being close to the pool is not noisy, except for the daily Water Aerobics at 12 noon.
The all inclusive package is very good, but the variety of cocktails available is “alternative”!
There are three pools, the bottom one has a chair lift, and all have rails and stairs.
They have music every night to suit different tastes, and for us the Moonlight Concert Chamber group was the best, lovely music by candlelight.
The food is good, but perhaps caters more for Continental taste. Dining room staff are very helpful, if busy.
A most enjoyable holiday, there is even a beach across the road.

15 mars 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thank you for the review of the hotel, we will be sure to pass on the feedback to them and it will be very helpful for other clients wanting to travel to the same location. Paula

Noté 5 sur 5 étoiles

As always World Accessible Holidays…

As always World Accessible Holidays came up trumps. Everything taken off your hands and no stone unturned to get all your requirements from adapted transfers to shower chairs. Won’t go anywhere else for our holidays.

19 février 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Sheryl. Not long until your next one :) Paula

Noté 5 sur 5 étoiles

Thanks to Jasmine

Thanks to Jasmine, Paula and Steve we did it! Our first holiday away involving a flight since my husband became a wheelchair user.
Every consideration was covered. Assistance seamless at the airports and to and from the hotel. Hired equipment waiting in situ for our arrival in the room.
And the most valuable bit was the confidence boost that all will be well when I had a wobbly before leaving home!! Big big thanks.
We have just booked our second holiday - with Jasmine’s help, of course!
You are stars!

12 février 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thank you very much for your kind review.

We are so pleased your first flight holiday went smoothly and that everything was in place as planned. It means a great deal to know you felt supported and confident throughout by us.

We look forward to helping you with your second holiday and many more to come. Jasmine

Noté 4 sur 5 étoiles

I had an amazing time in Tenerife

I had an amazing time in Tenerife. Everything was perfectly accessible. The hotel was amazing and beautiful however the room was so small and a little bit difficult for my wheelchair. The shower room was bigger and fabulous. Breakfast was amazing and the Christmas Dinner was a brilliant experience. Staff and people were friendly. I was so impressed how accessible it was on the bus. I went to the beach, I loved it, and it was very accessible. This was amazing. I went to the restaurants, it was so lovely. I went on the accessible boat, I really enjoyed it. I saw the dolphins and the whales. This was the best experience ever.

22 décembre 2025
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thank you so much for taking the time to share this. We are absolutely delighted that you had such an amazing time in Tenerife.

It is wonderful to hear how much you enjoyed the hotel, the beach, the restaurants and especially the accessible boat trip. Seeing dolphins and whales is such a special experience, and we are thrilled that it was the best experience ever for you. Hearing that the buses and local area worked so well for you really means a lot to us.

We do appreciate your feedback about the bedroom size. Accessible rooms can sometimes vary more than people expect, even within the same hotel category. We always request the most suitable option available, but your experience is really helpful for us to note for future bookings at that property. We will keep this in mind when matching rooms for wheelchair users there going forward.

Thank you again for trusting us with your holiday. It means a great deal to us that you had such a positive experience overall, and we would love to help you plan the next adventure when you are ready.

Noté 5 sur 5 étoiles

Great help as supporting an individual…

Great help as supporting an individual with complex needs and mobility issues. Everything was organised for us right from the airport and at the property we were staying.

14 février 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Many thanks for your lovely review and we are so glad it went smoothly for you.

Noté 5 sur 5 étoiles

Would definitely recommend

We booked a private accessible tour to Costa Rica through World Accessible Travel - somewhere that I would not have had the confidence to travel to independently as my husband had a major stroke and has significant physical difficulties.

Paula was endlessly patient with my fiddling with the itinerary, sorted everything out for us and was there in the background the whole time that we were away, providing constant reassurance.

Would definitely recommend. We had a great holiday. They advertise all sorts of destinations on Facebook and are family-friendly so it's worth keeping an eye on their Facebook page

10 janvier 2026
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thank you so much and we loved seeing the photos. Also thanks for the detailed feedback.

Noté 5 sur 5 étoiles

Highly recommend using Paula & Steve

We booked our holiday with Paula & Steve at Worldaccessibleholidays . As a family of 5 including a teenager in a wheelchair planning can be challenging. Using Paula & Steve helped take the stress out of booking. They organised equipment hire, accessible accommodations (2 hotels and a Villa)parking our WAV ant the anirport and special assistance. All questions were answered prior to leaving and Paula and Steve were available 24/7 during our holiday and helped with any issues we had. Can’t thank them enough for making our dream holiday everything we wanted.
What makes booking with world accessible holidays fantastic is Paula especially works so hard to remove the obstacles disabled travellers and their families face. Travelling with medical equipment can be challenging aside from the disabled persons specific mobility needs . We had zoom meeting with the airline and Paula handled all emails and kept us well informed . We wouldn’t hesitate using for all our holiday booking.

26 novembre 2025
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Clair for an amazing review and for sending pictures over. It was great to see C having so much fun.

Noté 5 sur 5 étoiles

The whole experience from start to…

The whole experience from start to finish using World accessible travel was great!
Paula and Steve kept us up to date with everything, when there were flight time changes , any delays that were expected etc. The service was great.
They fully understood our families needs and booked a perfect hotel that was totally accessible.
The Occidental playa, Torremolinos was a really nice hotel. The staff were friendly. It was clean and had lovely decor. We had a family deluxe room on the ground floor for the 4 of us, 2 adults , 2children. It had a living area with a sofa that pulled out which did t leave a great deal of space but we weren’t in there that much. The bathroom was a shower wet room with rails by the toilet as well as a seat in the shower.
We upgraded to all inclusive from half board when we arrived. The food was nice , lots of variety and plenty of it.
We will definitely use World accessible travel for future holidays!

26 octobre 2025
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thanks so much Natalie. So glad you had an amazing holiday and thank you for the great description of the room, this will really help other families.

Noté 5 sur 5 étoiles

Great trip Gran Canaria WAT

Fantastic trip to Lopesan Melanores in Gran Canaria. The service from WAT was phenomenal from start to finish everything was organised from research of the holiday matching our exact needs to transfers and the hotel itself. We found a very suitable hotel that had great access as well as a pool hoist and will absolutely be using them again.

9 novembre 2025
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thanks Annette for the great review. Love that we were able to find a hotel that was perfect for you.

Noté 5 sur 5 étoiles

Croatia a place to go fab holiday

What a fabulous holiday the hotel was fantastic it was near all the local restaurants and bars had a sea view. The whole experience was faultless.thank you Paula for arranging a fab holiday and I will definitely be back next year for another trip.

15 octobre 2025
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Glad you had an amazing time. Can’t wait to see where you go next.

Noté 5 sur 5 étoiles

Paula and Steve are awesome!

Paula and Steve made booking our holiday a breeze. They thought of any potential issues before they occurred. My wife has quite big anxiety before going on holiday and they managed to provide a calming and relaxing service.

28 septembre 2025
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Wonderful to read that the process was calm and you had a great time away. Thanks for the lovely review.

Noté 5 sur 5 étoiles

Excellent Experience

Steve and Paula were very attentive to our needs and helped us to have a wonderful 2 week accessible trip to the UK!

4 octobre 2025
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Thanks so much for the review. It was a pleasure to welcome you to the UK and help you explore our beautiful country. We hope to see you here again in the future. Paula

Noté 5 sur 5 étoiles

The best travel agency experience ever

I have recommended World Accessible Holidays to quite a few people now. We have just had a fantastic summer holiday in Corfu which we booked through them. They have found and organised several fantastic holidays for us over the last few years, which I am sure we wouldn't have been able to do without them. They go over and above with ensuring everything is well organised and providing recommendations. It all saves us so much time and money. Can't wait to book our next holiday with them!

20 août 2025
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Réponse de World Access Travel Ltd t/a World Accessible Holidays

Can't wait to book your next one. Its always a challenge to better the previous year, but you know we like a challenge. So glad you had a fantastic time.

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