Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'articles pour animaux

Informations provenant de diverses sources externes

Collect unlimited virtual pets and make new friends!


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

6 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

its a fun little game...honestly one of…

its a fun little game...honestly one of the better virtual pet sites out there at least in my opinion I've never had an issue with staff or lacking funds since you can trade for everything that costs real life money it just takes a bit longer which id you enjoy the game isn't really that big of a deal

18 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

vengeful staff

vengeful staff
the staff ended up banning me because I reached out after a temporary ban (for 15 minutes) and the mod got tired of my asking questions. this is the exact conversation.
someone banned me for my opinion and said "This is a temporary ban due to having a passage on your profile that held discriminatory language. This paragraph has been removed from your profile. Re-adding it or adding similar messages will be removed and a ban re-applied. It is not our place to determine if someone is disabled or not, invisible disabilities are very real and are very harmful to people." I don't think staff are supposed to be able to ban for an opinion, right? also I did not in fact imply that I'd be deciding if someone was disabled or not. I merely stated a fact that some people in my life have pretended to have disabilities (like claiming to have a broken leg but lifting a 300lb motorcycle up 2 flights of stairs literally the next day) and that its hard to determine real vs not. Also, are staff supposed to be allowed to ban someone, even temporarily, based on their view of what "our place" is? based on an opinion?
Your Call For Help was replied to:

Per our terms of use: " You agree, through your use of this website, that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, threatening, invasive of a person's privacy, or otherwise in violation of any International or United States Federal law. You agree to foster a welcoming, fun, and respectful community, and to not contribute to a negative or toxic environment for fellow members."

Making comments on if someone is disabled or not breaches our rules of fostering a welcoming and respectful community. Those kinds of comments do not have a place on our site.
Thank you for contacting us. If you have another issue or wish to reply, please send another Call For Help.
-The Xanje Team

I did not post or have anything 'harmful, defamatory, inaccurate, 'or any of the other things listed in my profile. if someone disagrees with my opinion, that's unfortunate, but it doesn't make it inaccurate or harmful in any way. it may irritate another person, but it certainly doesn't harm them and it is not a jab at anyone.
as for welcoming and respectful, that isn't exactly what I've received here. for the most part, its been conservative people are awful, terrible, horrible people, etc etc. not directly, but still that is the message this place gives. the site itself is amazing, and the game is very fun, but the people and staff here are anything but accepting. the issue with my opinion is an example. you claim to not allow anything in violation of the United states laws, and yet, for stating my opinion, you shut me down and banned me, albiet temporarily. This is in violation of a law.

This site has rules that all users must follow. Making comments dictating someone else's existence when you are not the doctor and have no inside knowledge on their mental or physical well being is harmful, unwelcoming, or respectful. It is not a breach of law to issue consequences to breaking a rule within the forums. You agreed to the terms of use upon signing up. If you are experiencing problems with others, you are free to submit a CFH and we will review it. Just cause something is an opinion, doesn't mean it isn't harmful. We do not allowed harmful statements to be made on our site.
Thank you for contacting us. If you have another issue or wish to reply, please send another Call For Help.

please, kindly note, I've used caps in this message to draw attention to a few points/add emphasis where necessary, not to yell or any other kind of aggressive move, just to ensure the emphasis in the sentence is where I mean for it to be and that the meaning of my words isn't misconstrued. thank you
may I ask, is this the same person who banned me? if so that's gotta be breaking at least one rule(or it should be)
also, I never claimed to be a doctor, or any such expert. merely stated what I've seen in the past and that I don't approve if it is the case (IF being the primary word there)
That does not, in any way, shape, or form, DICTATE someone's existence. FYI dictate means to speak words aloud for someone else or a machine to record, or to command/control with authority, so that doesn't really fit what you're trying to get at. I think you mean dominate. If so, then again, my thoughts and what I've seen does not determine someone else's life or existence at all, I am not God, and I do not claim to be.

this continues for 1 more messages, apparently this is too long for the review. the basic message is you are wrong, this is final. I did misuse the law, xanje staff are correct on that. also note that this person has banned me now from sending a call for help.

16 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Very unfortunate.

This might be long, so bear with me. Please note this is simply MY OWN opinion and observation on things I've seen during my time playing Xanje and being in the off-site Discord. This review is only posted with the intent to hopefully help Xanje create a better game going forward and isn't meant to cause any bullying and/or harassment towards any staff member of Xanje. DO NOT bully or harass anyone of the Xanje staff please.

Xanje has always been such a great game however ever since the original owner stepped down and left a mod in charge, things have gone downhill tremendously. I want to be so clear that this review has nothing to do with current mods, previous owner Chaos, or co-owner? Routine (who does amazing!)

Now for some of the problems since ownership change. To list a few things:
- Prices of pets keep changing and going up. Before there was typically an expected price. One current example of this is the Lembie being priced at 300,000 coins when players are used to the typical 100,000 in the premium pets section of the main pet shop. Direwolves almost went up as well but that didn't happen as players were promised a certain price for them in Id's.

- Orphan release events lack well thought out effects and also no longer have rare pets, though currently it is *possibly* being worked on. Examples of this are the same type of effects over and over (blizzard/winter). Allegedly rare pets stopped being included in releases when a staff member disagreed with it and left however they are back now since their friend is in ownership. This is an example of how friendship in staff allegedly tops player suggestion. In my opinion, staff and owners should not heavily be into playing the game they are helping run for reasons like this. I want to note that this is just alleged, but lines up timeline wise.

- Instead of fixing bugs and issues that players post in the forum in a timely manner, focus tends to go on other things.

- A specific owner now charges in game items in forums to offer advice on pet worth instead of simply engaging with the community and helping.

- In my opinion, rude and off-putting replies by specific owner off-site. An example of this is telling someone "Might want to get used to reading. A lot of the guides on this site are going to be in a written format as it is a forum game". This was shown to higher ups at the time and nothing was done. This is not how owners should speak to players they depend on to keep the game running. Also rude responses to players asking questions - "I dont get what being able to access the event link had to do with reloading a page or having a billion pages open or really anything" when a player was asking how an event worked. A simple "This is how you do it :)" with examples would've been much better customer service. The person asking wasn't fluent in english. I would add screenshots showing these situations but this review site doesn’t offer that option unfortunately.

It is incredibly heartbreaking to see what was such a good game going downhill. SO many people I know have decided to quit and I am also starting to part ways with my pets because I no longer want to support a game going down a road like this. It's sad to know that the original owner worked so hard throughout the years to keep this game afloat and now it's all tumbling away, but there's only so much players can tolerate and only so many times issues can be bought up.

This all said, I hope someday something changes in Xanje and the game can operate like it once did. It has so much potential and was my favourite game. Once again, this is just my personal experience within Xanje.

4 février 2026
Avis spontané
Noté 1 sur 5 étoiles

A site with potential but ran by a crappy owner

This site has potential but I don't think it can go anywhere good with the owner it currently has. I've been on this site for years and have seen the decline from a fun site to play to now where almost everything is money motive. Don't bother even trying to bring anything to their attention, you'll either get ignored or passive aggressive comments. The most recent event they have up both threads were locked so players couldn't comment their valid concerns anymore. This isn't the only "controversy" they have had, earlier this year they seemed to be pro AI but after seeing the comments of distain they pulled a full 180 seemingly due to people saying they would leave / stop spending money / stop supporting the site. This makes me believe the only reason the owner retracted the statement is due to money which is the only thing the owner cares about. If they're losing money then they'll do whatever it takes not to but if it doesn't involve money then they couldn't care less. It's honestly sad to see. It's been incredibly frustrating and disheartening to watch a site I once loved and came to for escapism become a place I no longer enjoy being on and need to escape from it. I don't know what xanje needs anymore but I do not see it improving with who is running it currently, it's obvious they cannot handle any sort of criticism and I honestly feel bad for all of the (mostly) UNPAID volunteers she is using and abusing. I am here to warn anyone else to just stay away to save themself from heartbreak and frustration, it is truly not worth it just find another game.

14 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I've been playing for roughly 3 years…

I've been playing for roughly 3 years now. xanje doesn't force you to spend money. the patterns/designs are done for free by the artists. most of the pets are free and for everyone or anyone. if you have an issue you write a call for help and I've only ever had to do it a handful of times but I get a response within a single day. the site strives for inclusiveness, all are welcome. there are a lot of glitches reported on the help forum that sometimes get overlooked for months at a time, but that's the only constructive criticism I have. the community is great, the mods are helpful, and the artists are warm and kind.

9 août 2025
Avis spontané
Noté 2 sur 5 étoiles

Fun for the pet game part

Generally good petsite if you just stick to the pets. Kind of pay to win. One of the mods is passive aggressive borderline rude. It's not too bad if you stay out of their way. The roleplaying part is dead.

1 mai 2024
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus