Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

3,2

Moyen

TrustScore 3 sur 5

1 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The Xochimilco tour

The Xochimilco tour

I will split this review up in two parts:

1. How would this trip have been with a good guide:
Should we rate this trip considering we had a good guide, we would probably give it 3 stars.
The Xochimilco is definitely worth a visit!
Our trip started off by waisting time in a jewelry shop like our guide said ‘we need to use some time before going to Xochimilco as that open late’. Then we went to Coyoacan where we almost didn’t have any time and then continued on to Xochimilco. When we left the car we were instructed not to bring any water or food, as people sold it down on the boats. We sailed out and got a bucked with ice and different refreshments. In this bucked we ran out of beer and bought one from another boat, which had to be paid immediately (40 pesos). When we had to pay for the once on our boat it was 60 pesos for a beer. Also we ordered food and each dish cost 250 pesos where you can get it on the streets for 50 pesos, we were of course not informed of the price till we had ordered. But in our opinion not worth it, as the food was very standart but at a whole other price point.

1. How was our trip:
Driver:
We had a really nice driver who picked us up and dropped us off at our hotel and we felt in good hands the entire time with him.

Guide:
We were a group of 6 people and in between there was an older couple from Canada. The woman was a bit unstable at foot but our guide kept on rushing us and especially them since they were the slowest ones.

Our guide was very rude, selfcenteret and had a very bad attitude.
The first thing he did when he got in the car was lay his seat down almost all the way, blocking our way in and out of the car (it wasn’t a problem as we are young, but he didn’t seem to take us into consideration). While driving he talked on the phone, scrolled videos on TikTok or slept when he wasn’t guiding. While he was sleeping we were talking to one of the other couples and as he woke up he turned the music up so loud we couldn’t hear each other anymore and started singing in the microphone. Once we got back and started the drop off, only one couple were dropped off (which he even got in an argument with in the drop off process) before he all of a sudden jumped out of the car leaving us and another couple in the car. Overall he seemed like he was just here for the money and just had to get it over with.

We had a very bad experience. Definitely not worth it with our guide + the other stops as the jewelry shop just seemed as a waste of time and trying to get us to spend money and we were rushed through Coyoacan. The Xochimilco was as mentioned definitely worth a visit, but the guy this agency collaborated with charged 50% more than the other boats. To us this whole trip kind off seemed like a scam!

16 janvier 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus