Trevor delivered a clear and concise level 2 gym instructing course. He was detailed with his delivery and I was able to get personalized feedback regularly. All the course content was easy to underst... Voir plus
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Lisez les avis des autres
The instructor Trevor Clarke was excellent, really personable, informative and knowledgeable. The group size was too large for the amenities, the gym is quite small with reduced numbers of equip... Voir plus
My tutor trevor (T dawg) was incredible, couldn’t recommend him enough! He made the course a lot of fun and massively helped my confidence in speaking/teaching.
Trainers were passionate, attentive, and knowledgeable. Wouldn’t change them. The website, however was evidently made in the dark ages and hasn’t been updated since (navigates at a snail’s pa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Personal trainer & fitness instructor courses run across UK. REPS & CIMSPA points. UK's only STOTT PILATES® Licensed Training Centre. Flexible learning.
Coordonnées de contact
120 Cromer Street, WC1H 8BS, London, Royaume-Uni
- www.ymcafit.org.uk
4,4
Excellent
407 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Great experience
Great experience, very professional and attentive. Tutors have been very supportive. It’s been great.
22 février 2026
Avis spontané
Réponse de YMCAfit
Thank you for your lovely feedback. We are delighted to hear that you had such a great experience and found the training professional, attentive and well supported by the tutors. It is wonderful to know the team helped make your learning journey so positive. We wish you every success moving forward.
Best wishes
YMCAfit team
Really enjoyed taking part in the Level…
Really enjoyed taking part in the Level 2 Gym instructor course. The face to face sessions have been really helpful. Teaching was clear and focussed and lots of useful feedback. It was lovely to meet the other candidates on the course and share experiences.
22 février 2026
Avis spontané
Réponse de YMCAfit
Thank you for sharing your experience. We are delighted to hear that you really enjoyed the Level 2 Gym Instructor course. It’s great to know that the face‑to‑face sessions, clear teaching and personalised feedback supported your learning. We are also so pleased you had the chance to connect with other candidates and share experiences along the way. Wishing you all the best as you continue your fitness journey.
Best wishes
YMCAfit team
Very clear and supportive working…
Very clear and supportive working environment and tutors!
22 février 2026
Avis spontané
Réponse de YMCAfit
Thank you for your feedback. We are really pleased to hear that you found the learning environment clear and supportive, and that our tutors helped create a positive experience for you. We wish you all the best as you continue your training.
Best wishes
YMCAfit team
Great course!
Great course, the in-person training days really complemented the online material. Abbee explained the assignments and taught the content really clearly, great instructor! Thank you.
Feeling confident and excited to do the assessment day now!
22 février 2026
Avis spontané
Réponse de YMCAfit
Thank you so much for your lovely feedback. It is great to hear that the in‑person training complemented the online learning so well and that Abbee’s teaching and assignment support helped everything feel clear and manageable. We are delighted that you feel confident and excited for your assessment day, we wish you the very best of luck!
Best wishes
YMCAfit team
A brilliantly designed course
Instructors are approachable, engaging and encouraging. A fantastic course with excellent resources and support.
22 février 2026
Avis spontané
Réponse de YMCAfit
Thank you for sharing such positive feedback. We are delighted to hear that you found the course so well designed and that our instructors were approachable, engaging and supportive throughout. It is great to know the resources and guidance helped make your experience a fantastic one. We wish you every success as you continue your journey.
Best wishes
YMCAfit team
I think YMCA is a great place to do…
I think YMCA is a great place to do your fitness career, the lectures are super friendly and very professional. I will recommend this place to anyone. I’ve had a great experience.
19 février 2026
Avis spontané
Réponse de YMCAfit
Thank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience with us and that you found our tutors friendly and professional. It means a great deal to know you would recommend YMCAfit to others. We wish you every success as you continue your fitness journey.
Best wishes
YMCAfit team
Good tuition, bad administration.
The Level 2 Fitness Instructor course was incredibly well structured and delivered professionally and with great care to ensure all pupils have the best chance of passing.
I didn't go onto Level 3, but stayed in touch with people in my group and they were much less impressed with the second tutor.
However, I found serious structural problems with the course once the tuition was done - around marking of work and communication from admin staff. Standards of pass grades are subjective and differ depending on which person marks your written work in some cases. Concerns about this were not dealt with quickly, and dragged on for weeks.
Eventually my concerns were addressed and complaints upheld, but it sadly changed an overwhelmingly positive experience into a negative one - but perhaps learnings have been made since then.
7 avril 2025
Avis spontané
Réponse de YMCAfit
Thank you for taking the time to share your experience.
It is great to hear that you found the Level 2 Fitness Instructor tuition well structured and delivered to a high standard. We note your comments regarding the post-course processes, particularly around marking and communication. To ensure consistency across all assessors, we carry out regular standardisation sessions, and feedback like yours directly informs and strengthens that process.
We appreciate you highlighting both the strengths of the course and the areas where your experience differed, and we remain committed to continuous improvement across all parts of our delivery.
Best wishes
YMCAfit team
Brandon long gave us clear information…
Brandon long gave us clear information about the course and was so polite and was very interesting to talk to and made me really intrigued into the course he was talking about and was an amazing interaction would recommend to talk to.
6 février 2026
Avis spontané
Réponse de YMCAfit
Thank you so much for sharing your feedback.
We are delighted to hear that Brandon provided clear information about the course and made the conversation engaging and enjoyable. It is wonderful to know that his polite manner and ability to explain the details left you feeling intrigued and excited about the course. Brandon is a valued member of our team, and we will be sure to pass on your kind words.
We truly appreciate your recommendation and are pleased that your interaction was such a positive experience.
Best wishes,
YMCAfit team
I was so impressed with Rafaela's care
I was so impressed with Rafaela's care and telephone manner. She is knowledgeable and has been incredibly helpful with me returning to further my studies with Stott aftersome time away. From the start of our correspondense her etiquette, warmth, and understanding made me feel secure and confident on continuning on the Stott journey. She provided all the details and more. She is an asset to her work, and it was such a pleasure to receive her knowledge over the telephone. The teachers on this course are outstanding. I look forward to furthering my studies and getting back to it! Thank you Rafaela!
6 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you so much for taking the time to share this wonderful feedback.
We are delighted to hear how impressed you were with Rafaela’s support. Her warmth, clarity and professionalism are a huge part of what we aim to offer every learner, and it is fantastic to know she made you feel confident and supported as you returned to your STOTT studies. We will make sure your kind words are passed on to her. She truly is an asset to the team.
We are also very pleased to hear that you have had such a positive experience with our teachers. The dedication and expertise of our tutors are something we are incredibly proud of, and it is great to know they helped inspire your excitement to continue your journey.
Thank you again for sharing such thoughtful feedback. We wish you every success as you continue your STOTT Pilates training, and we look forward to supporting you throughout the rest of your studies.
Best wishes,
YMCAfit team
A wonderful experience
A wonderful experience, Encouraging team with feedback that gives you the confidence to teach and grow - highly recommend the indoor cycling CPD.
25 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you so much for your wonderful feedback.
We are delighted to hear that you had such a positive experience on the Indoor Cycling CPD. It is fantastic to know that the team’s encouragement and constructive feedback helped build your confidence to teach and continue growing as an instructor.
Your recommendation means a great deal to us, and we are thrilled that you found the course so valuable.
We look forward to supporting you again on your learning journey.
Best wishes
YMCAfit team
Experience face to face
during my face to face sessions hollie made sure myself and the rest of my group felt so welcome and relaxed she really helped improve my confidence and knowledge which made such a difference to my experience as most of the course was online and at home she helped makes everything make sense in person and put things in to real life practice she also went above and beyond to give us advise about working in the industry which i found really helpful
1 février 2026
Avis spontané
Réponse de YMCAfit
Thank you very much for taking the time to share your experience.
We are delighted to hear that your face‑to‑face sessions with Hollie had such a positive impact. It is wonderful that she helped you and your group feel welcomed, relaxed, and confident. Her ability to explain concepts clearly, bring the online learning to life, and support learners in putting knowledge into real‑world practice is something we value greatly.
It is especially lovely to hear that Hollie went above and beyond to offer guidance about working in the industry. Support like this can make a significant difference when transitioning from studying to professional practice, and we are pleased that you found her advice so helpful.
Thank you again for your thoughtful review. We wish you every success as you continue your learning journey and take your next steps in the fitness industry.
Best wishes,
YMCAfit team
Very helpful and communicative…
Very helpful and communicative administration team. Great instructor (thanks Adrian Walters!) and resources; with a quick turnaround on assessments.
25 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you very much for sharing your feedback.
We are delighted to hear that you found our administration team helpful and communicative. Ensuring that learners feel supported from the very beginning is extremely important to us, and it is wonderful to know that this contributed positively to your experience.
We are also very pleased to hear your kind words about Adrian Walters. His knowledge, teaching style, and commitment to learner success make a real difference, and he will be very glad to know his support was valued.
It is great to hear that you found the course resources effective and that the assessment turnaround time met your expectations.
Thank you again for taking the time to leave a review. We wish you every success in your continued learning and future career.
Best wishes,
YMCAfit team
Great choice
I chose YMCAfit for its strong reputation, and it absolutely delivered. The mix of practical and theory built my confidence, and our tutor Russell’s real-world sports massage experience made the learning relevant and hands-on. Supportive, professional, and honest with feedback — I’d highly recommend it.f
30 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you very much for taking the time to share your experience.
We are delighted to hear that YMCAfit lived up to the strong reputation that led you to choose us. It is wonderful that the combination of practical and theoretical learning helped to build your confidence throughout the course.
Your feedback about Russell is greatly appreciated. His extensive real‑world sports massage experience and hands‑on approach to teaching help ensure that learners gain relevant, practical skills, and it is encouraging to hear that his professional and supportive guidance made a positive impact on your journey.
Thank you for recommending the course so highly. We are very proud to provide training that prepares learners for genuine industry practice.
We wish you every success in your future sports massage career.
Best wishes,
YMCAfit team
Friendly atmosphere
The YMCA is very easy to find. The course is structured well and very easy to follow. Trevor has taught us for our in person sessions and he has made the learning fun and very easy to learn. He has a friendly approach and makes you feel calm. I couldn’t have asked for a better teacher.
All the staff are very friendly, in particular Mikey at reception. He always greets you with a warm welcome. I have felt very comfortable coming here and this has set me up well for my exams.
The cafe is amazing, and again the people working there are so friendly and eager to chat to you. The facilities are clean and fresh.
29 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you very much for taking the time to leave such a thoughtful and detailed review.
We are delighted to hear that you found the YMCA easy to locate and that the course structure was clear and simple to follow. It is wonderful to know that Trevor made your in‑person sessions enjoyable, calm, and engaging. His friendly approach is something many learners appreciate, and we are very pleased that you felt fully supported throughout your training.
We are also grateful for your kind words about our wider team. Mikey at reception will be especially pleased to hear your feedback, as he always aims to create a warm and welcoming experience for everyone who walks through our doors. It is fantastic to hear that this positive environment has helped you feel comfortable and confident as you prepare for your exams.
Your comments about the café and the facilities mean a great deal to us as well. We are proud of our friendly staff and the clean, fresh environment they work hard to maintain.
Thank you again for sharing your experience. We wish you the very best in your upcoming exams, and we hope to welcome you back in the future.
Best wishes,
YMCAfit team
Great course
Great course, really well presented and taught my the tutor trevor. Id recommend having a laptop to do the course but other that ive learnt alot and really enjoyed
29 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you very much for your positive review.
We are really pleased to hear that you enjoyed the course and that Trevor’s presentation and teaching style supported your learning. It is great to know that you found the experience valuable.
Thank you also for your helpful suggestion regarding having a laptop during the course. Feedback like this helps us continue improving the learning experience for future learners.
We are glad to hear that you learned a lot and enjoyed the training. We hope to welcome you onto another YMCA course in the future.
Best wishes,
YMCAfit team
The in-person instruction was…
The in-person instruction was fantastic! But the online content design, structure and flow was very confusing at times. There were continuity errors and incorrect information throughout the program. The communication from the student support team was quite difficult because they did not set clear expectations which left me frustrated and constantly following up. Be prepared to wait 2-3 months to receive your certificate after finishing the coursework.
I did raise concerns with the student support team and was instructed to leave the information as a Trustpilot review.
The in person instruction was 5 stars for sure, but everything else, 1 star.
5 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you for taking the time to share your feedback.
We are very pleased to hear that you found the in‑person instruction to be of a high standard, and we will be sure to pass your positive comments on to the tutor team.
We are sorry, however, that other parts of your experience did not meet your expectations. We understand how confusing it can feel when elements of the online learning platform do not flow as they should. As you noted, several of the issues you raised related to content hosted on the Awarding Organisation’s platform. We have already escalated these points to them so the errors can be corrected, and we genuinely appreciate you bringing them to our attention.
Regarding communication and certification timelines, we aim to set clear expectations from the outset, and we are sorry to hear that this was not your experience. For clarity, your certificate was issued within the standard 8‑week timeframe, but we recognise how important transparency is, and we are continuing to strengthen our communication processes so that learners always know what to expect.
Thank you again for raising your concerns both with our team and here on Trustpilot. While we are delighted that the in‑person teaching earned a 5‑star rating from you, we take the rest of your feedback seriously. Your comments directly support ongoing improvements across both our internal systems and those of our awarding partners.
Best wishes
YMCAfit team
Padwork course
The YMCA Padwork course was led by Trevor, an experienced boxer. Everything was explained in a simple manner and plenty of practical training.
I would recommend this for any fitness instructor.
25 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you very much for taking the time to leave a review.
We are delighted to hear that you enjoyed the YMCA Padwork course and that Trevor’s experience and clear teaching style made the training valuable for you. It is fantastic to know that the practical elements of the course supported your learning.
Your recommendation means a great deal to us, and we truly appreciate your support. We hope to welcome you onto another YMCA Training course in the future.
Best wishes,
YMCAfit team
100% Great experience with YMCA Fit- Highly Recommend
I completed both my Level 2 Gym Instructing and Personal Training qualifications with YMCA Fit and I honestly couldn’t recommend them highly enough.
For my Level 2, my tutor Trevor was extremely knowledgeable and delivered the content in a really engaging and professional way. He created a fun learning environment and explained everything clearly, which made complex topics much easier to understand. His teaching style kept the sessions enjoyable while still being very informative and focused on real-world application.
For Personal Training, my trainer Trish was incredibly enthusiastic, friendly, and motivating. She was genuinely inspiring a really good teacher and again had a real depth of understanding and always encouraged us to push ourselves while also offering great support. Her passion for fitness and for helping students succeed really came through in every session.
The online learning side of the course was also excellent. All of my coursework was marked thoroughly and fairly by a range of assessors, with helpful feedback that actually supported my learning and development, rather than just ticking boxes.
I also want to give special mention to my student advisor Rafaela, who went above and beyond by acting as my model body for my practical assessment. This was incredibly supportive and not something she had to do, and it made a huge difference to my confidence on assessment day. She was also very informed and reassuring throughout the process.
Overall, YMCA Fit provided outstanding teaching, strong academic support, and a really positive learning experience and facilities at the London Southbank club were great (apart from unreliable WIFI in some areas). I feel well prepared to move forward in the fitness industry and I’m very grateful for the support I received. I would highly recommend YMCA Fit to anyone looking to qualify as a gym instructor or personal trainer.💪✨
21 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you very much for taking the time to leave such an outstanding and detailed review. We are absolutely delighted to hear about your positive experience completing both your Level 2 Gym Instructing and Level 3 Personal Training qualifications with YMCAfit.
It is wonderful to hear how much you valued Trevor’s knowledgeable, engaging, and clearly delivered teaching, as well as the motivating and inspiring approach that Trish brought to your Personal Training course. We are extremely proud of our tutors, and feedback like yours reflects the dedication and passion they put into every session.
We are also very pleased that you found the online learning, assessor feedback, and overall support to be thorough and genuinely helpful. Your special mention of Rafaela is greatly appreciated; her willingness to go above and beyond to support you during your practical assessment truly represents the level of care we aim to provide for all learners.
It is fantastic to hear that you now feel well prepared and confident as you move forward in the fitness industry. Thank you for your kind words regarding the facilities at London Southbank as well, and for your constructive note about the Wi-Fi in certain areas.
We are very grateful for your recommendation, and we wish you every success in your future career. We hope to have the opportunity to support your development again in the future.
Best wishes,
YMCAfit team
YMCAfit Padwork
Course was set up with advanced introduction and instructions for joining. Location was good and adequate for the course. Other students were friendly with varying previous knowledge and everyone worked together well, making for an enjoyable day. Trevor, our Tutor, was very experienced, a very good teacher whose infectious enthusiasm made for a great learning environment. I feel that I learnt a lot and will ho forward with enthusiasm and motivation,
25 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you so much for your fantastic review of the YMCAfit Padwork course. We’re really pleased to hear that you found the setup, venue, and group dynamic so positive.
It’s wonderful to know that Trevor’s experience and enthusiasm helped create such a motivating learning environment, we will be sure to pass on your kind words to him.
We are delighted you came away feeling confident, inspired, and ready to move forward with enthusiasm. Thank you for choosing YMCAfit, and we hope to welcome you back on another course soon.
Best wishes,
YMCAfit team
Thoroughly enjoyable
Thoroughly enjoyable. Trevor explained everything very well and walk things through with us. Also Great fun!
25 janvier 2026
Avis spontané
Réponse de YMCAfit
Thank you for your review! We are really glad to hear you enjoyed the course and found Trevor knowledgeable and helpful. We will be sure to pass your feedback on to him.
We appreciate you training with us and hope to see you again on another course soon.
Best wishes,
YMCAfit team
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