Your Essential Shop Avis 

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TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quick delivery, well packaged, the deluxe wheelchair cover is even better than expected from the description. A waterproof apron design with robust elastic at top and bottom. The bottom can fit over w... Voir plus

Noté 5 sur 5 étoiles

I bought a purple wheelchair bag for my daughter. It arrived in lightning fast time firstly. Secondly, it's was wide, which was an excellent match for her wheelchair. Thirdly, it was wonderful valu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a pair of crutches. No communication with regards to delivery. Tried to contact the company via phone to get an update on multiple times, calls were always cut off and rejected. Tried to con... Voir plus

Noté 5 sur 5 étoiles

Easy to order and speedy delivery. Only issue was when trying to navigate the website because although there were other items I required, because the views were blocked by icons which couldn't be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. aussi dans
  3. Fournisseur d'équipement pour personnes handicapées

Écrit par l'entreprise

At Your Essential Shop we offer a broad selection of mobility aids and daily living aids for both short-term and long-term needs. Our product range spans from bathing aids to wheelchairs and everything in between, catering to diverse requirements. Our mission is to provide individuals with products that enhance their quality of life and make daily tasks easier. As proud stockists of Flexyfoot walking aids, as seen on Britain's Got Talent, we ensure our customers have access to innovative and reliable solutions for their mobility needs. We are here to help you! If you have any questions or queries, please contact our friendly customer service team on 0800 009 6937 or email support@youressentialshop.co.uk


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

728 avis

5 étoiles
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

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85 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 1 sur 5 étoiles

Terrible company

My order from 6th june 2025 has not arrived. Ive emailed twice, left 2 msgs on their contacts form and tried to telephone, which rings a couple if times then cuts off.
Awful service, no communication.
Ive given them 48hrs to respond then will get barclays to request my money back.

24 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Haven’t received order which was placed…

Haven’t received order which was placed 04/06/25, after numerous emails and phone calls, I was eventually told there was a delay in my order and the customer service team would have to speak to a manager and would call back, that was days ago, I am on the verge of cancelling my order and requesting a refund.

4 juin 2025
Noté 5 sur 5 étoiles

Goods accurately described

Goods accurately described, & delivered promptly.

10 juin 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Great walking frame for the airport.

Bought this walking frame for my mother after our last trip abroad. The one she was using had no foot rests so when I had to push her around keeping her legs up became uncomfortable. This should be brilliant.

8 juin 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

My new wallking stick was delivered…

My new wallking stick was delivered extremely quickly and arrived in perfect condition.

5 juin 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Back Applicator for lotions

Excellant service, Product very good reasonable price

24 mai 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Life changing

Life changing, perfect quality and perfect fit for my beautiful daughter who self propels. Her poor little thumbs were calloused. She loves that the thumb is fully protected but her fingers are free.
Thank you so much

4 juin 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Bought the cups for the dementia ward…

Bought the cups for the dementia ward and they were delighted with them. Delivery was very quick. Keep up the good work.

3 juin 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 1 sur 5 étoiles

The company is a scam site

The company is a scam site. I made an order then never received an order confirmation or any communication at all despite me messaging many times. I am disabled and had ordered crutches. Disgusting to rip off people blatantly

29 mai 2025
Noté 5 sur 5 étoiles

Good selection

Good selection, easy to use website and fast delivery. Will definitely use again.

29 mai 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Prompt delivery and quality items.

Prompt delivery and quality items.

16 mai 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Good webb site

It was easy to use the web site. Delivery was sooner than expected. As I am decorating my purchase is still safe in it's packaging but I am confident it will be just as good as I anticipated.
5/6/25 update I have finished the decorating and unpacked the Lifemax high vision led reading light. It is excellent and exceeded my expectations.

28 mai 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Great service

Great service, product and delivery.

27 mai 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 1 sur 5 étoiles

Missing order and no refund

UPDATED - refund received
I placed an order for drinking aids for my mother who is extremely sick in March. It is now June and we have no delivery and no refund despite several requests. The last response I received confirmed the items had been dispatched but there is no official dispatch note and no products delivered. This is unnecessary stress and financial burden in an already stressed situation.

5 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product. Fast delivery.

12 mai 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Only place I could find what I needed

Only place I could find what I needed. It was delivered fairly fast and was a good price

23 mai 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Satisfied

Was very pleased with item and cost and when I phoned up to find out how long delivery it was dealt with in record time

11 mai 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

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