Your Essential Shop Avis 

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TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Quick delivery, well packaged, the deluxe wheelchair cover is even better than expected from the description. A waterproof apron design with robust elastic at top and bottom. The bottom can fit over w... Voir plus

Noté 5 sur 5 étoiles

I bought a purple wheelchair bag for my daughter. It arrived in lightning fast time firstly. Secondly, it's was wide, which was an excellent match for her wheelchair. Thirdly, it was wonderful valu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a pair of crutches. No communication with regards to delivery. Tried to contact the company via phone to get an update on multiple times, calls were always cut off and rejected. Tried to con... Voir plus

Noté 5 sur 5 étoiles

Easy to order and speedy delivery. Only issue was when trying to navigate the website because although there were other items I required, because the views were blocked by icons which couldn't be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité
  2. Fournisseur d'équipement pour personnes handicapées

Écrit par l'entreprise

At Your Essential Shop we offer a broad selection of mobility aids and daily living aids for both short-term and long-term needs. Our product range spans from bathing aids to wheelchairs and everything in between, catering to diverse requirements. Our mission is to provide individuals with products that enhance their quality of life and make daily tasks easier. As proud stockists of Flexyfoot walking aids, as seen on Britain's Got Talent, we ensure our customers have access to innovative and reliable solutions for their mobility needs. We are here to help you! If you have any questions or queries, please contact our friendly customer service team on 0800 009 6937 or email support@youressentialshop.co.uk


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

728 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

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85 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Delay in order being sent out

Ordered a lightweight walking frame to take in the car but waited several weeks and the order didn’t arrive. Tried to make contact by phone but my message wasn’t passed on. I then emailed and received a response to say the frame would be posted out. The product is fine but the delay wasn’t good.

11 septembre 2025
Noté 5 sur 5 étoiles

Excellent service I have used the…

Excellent service I have used the product before well made I would recommend it to anybody

28 août 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Helpful and quick dispatch/delivery

I made an order with another company for some crutches, and emailed them to request if they could be dispatched ASAP, only to then find out they weren't in stock.

I found the same crutches at Your Essential Shop for the same price, everywhere else was £20/30 more. I called them, ask if they did indeed have them in stock and if same day dispatch was possible. The person on the phone said they'd try their best if I made the order promptly.

I ordered at 14:59 and they were shipped out same day, with me be 1pm the next day.

Thank you so much!

10 septembre 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

All good

Simplicity of ordering, price, speed of process - all very good.

27 août 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

As described and delivered on time

As described and delivered on time

8 septembre 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Came very quickly

Came very quickly, but I ordered sage green but got green but still is fit for purpose

8 septembre 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Fantastic Really pleased with my product…

Really pleased with my product excellent value

3 septembre 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Great service

Great service, item arrived extremely quickly, and excellent value for money. I have already recommend to a friend.

21 août 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Great Bargin

Easy too use, they made a error but was quick to make amends.

2 septembre 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Crutches arrived as expected and within…

Crutches arrived as expected and within 24 hours with free postage included

1 septembre 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Arrived on time

Arrived on time, product as described, good value for monet6

29 août 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Mobility scooter cover

Good product,on time.

28 août 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Service

Great service both online and on phone easy to order fast delivery great product

28 août 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 5 sur 5 étoiles

Dispatched straight away and received…

Dispatched straight away and received very quickly. I am very happy with the crutches. Exactly what I wanted

27 août 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Noté 1 sur 5 étoiles

No customer service available

I bought a rollator from them on 27.8.25. I noticed One brake is faulty after assembly. I emailed them on 30th highlighting the fault and to replace but haven't anything since. I have called them several times with the number on the invoice but the phone is never answered. Am going to ask for a total refund now.

Wouldn't buy from them again.

27 août 2025
Noté 5 sur 5 étoiles

Great company

Great company, very good prices and stock is exactly as described. The item I purchased is very good value for money and well made. Lots of communication so I knew when to expect my item. Fast delivery and well packaged.

15 août 2025
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Réponse de Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

L’expérience Trustpilot

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