Getting a better nights sleep. I take enough tablets each day, and wanted something that felt nicer than just... filling my body with more things that were good but not nice, so I opted to try Yumi... Voir plus
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Getting a better nights sleep. I take enough tablets each day, and wanted something that felt nicer than just... filling my body with more things that were good but not nice, so I opted to try Yumi... Voir plus
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What happened to the flavour of your 5http sleep gummies? they used to be delicious passion fruit flavour, now they’re some kind of liquorice flavour… absolutely disgusting. I gave 2 stars because of... Voir plus
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I decided to try the Yumi Sleep Bundle after struggling to switch off at night and waking up feeling unrefreshed, and I’m really glad I did — after a few weeks of taking them consistently, I noticed a... Voir plus
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Great delivery and discount by Amazon but the £4 increase was a bit too much from my pension. Great product. My nails were starting to return to how they use to be. My hair felt a little thicker but c... Voir plus
L'entreprise a répondu
Yumi is a UK based chewable supplements brand, first launched in 2017. We create simple, enjoyable nutrition products designed to support everyday wellbeing, from energy & sleep to gut health, beauty, balance & daily vitality. Our mission is to make healthy habits easier, more enjoyable & built to last. We believe wellbeing should feel simple, effective & easy to trust, which is why our products combine credible nutritional science with vegan friendly ingredients, natural flavours & chewable formats that fit naturally into real life. With a renewed focus on transparency, customer care & product quality, we are committed to rebuilding trust through a better experience at every touchpoint. Our range includes targeted chewable supplements such as All Day Energy, Bedtime, Snooze, Gut Health, Hair, Skin & Nails, Lean & Detox, and Wellness. Each product is designed to be easy to take, easy to understand & easy to build into a consistent routine. We are proud to be a UK based business serving customers nationally, with a growing community of people looking for simple daily habits that support how they feel every day. Whether you are looking to feel more energised, more balanced, better rested or simply more like yourself, Yumi is here to make that next step feel easier. Customers can contact our support team by email at hey@yuminutrition.com for help with orders, product questions, delivery, returns or after sales support. You can also stay connected with Yumi through our website, newsletter & social channels. Simple daily habits. Credible nutrition. Wellbeing made easier to stick with.
Écrit par l'entreprise

Direct Access to Real Help
86-90 Paul Street, EC2A 4NE, London, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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You always deliver efficiently and punctually, and, of course, your products are fab!

Réponse de Yumi Nutrition
I was a bit unsure at first because of some of the older reviews and past issues, but I decided to give Yumi another chance. I’ve had a much better experience this time. Communication was clear, they reached out personally, and it felt like they genuinely wanted to put things right. It’s good to see the effort being made to improve things, and I’m happy to give them another try.

Réponse de Yumi Nutrition
I’ve always found swallowing tablets hard and these products allow me to top up my vitamins easily. I’ve been taking YUMI for years and the hair,skin and nails blend is my favourite

Réponse de Yumi Nutrition
I was a bit skeptical but honestly feel great after taking these especially my mood. Thanks!

Réponse de Yumi Nutrition
I have been taking this magnesium for several months and it’s really helping with my sleep - I notice that I fall asleep a lot quicker than before!

Réponse de Yumi Nutrition
Without my Magnesium Glycinate I never have a good nights sleep. They taste great and work perfectly with my night time routine.
After seeing they were back in stock I ordered the 6 pack. I received them promptly but when delivered (EVRi) the packaging was open and only 1 tub was in the bag.
I contacted YUMI in the early evening and got a response immediately. It didn’t matter what time I emailed they were there to respond!
I couldn’t fault the customer service I received.
Oh and got my new replacement tubs within two days. AND another six when they could easily have sent five to replace what went missing.
So my only criticism would be stronger packaging in the first place…I think these delivery people like to throw stuff around!

Réponse de Yumi Nutrition
Ordered some gummies 4 pots so a substantial amount. After a week I hadn’t received them so I got in contact, not expecting much help. However I was emailed back quite promptly and said they would look into it. Good old Evri had said they had tried to deliver but it had been refused! Total nonsense. I was promptly re sent my order, however not all of the items were available. I was given some complimentary gummies until my order could be fulfilled. Second order sent via Royal Mail and was delivered no problem. Good prompt customer service. Thank you.

Réponse de Yumi Nutrition
I ordered both the gut health and snooze gummies and I’ve been so impressed. They arrived really quickly, and they taste delicious! In the short time I’ve been using them so far I’ve already noticed I’m less bloated and that I’m falling asleep faster. I can’t wait to see more improvements as I keep using them!

Réponse de Yumi Nutrition
I have been purchasing from Yumi for almost 7 years now, they have a wide variety of products and those I have used work really well, prices are very reasonable and even better on subscription.
It has to be said there have been disruptions in services recently after a change of ownership and management, however they are recovering extremely well and going strong again.
The customer service has been second to none and a real credit to the company and its new CEO, you should be very proud Benoit!

Réponse de Yumi Nutrition
Yumi Nutrition went out of their way recently to ensure we recevied our money back during the time of a management take over. These are the best gummies for my husbands IBS and they kindly sent some and as well as a freebie to us while they are getting their website and paypal organised. So helpful. Highly recommend, thanks again

Réponse de Yumi Nutrition
I experienced a delayed delivery for months and had given up on that... but then I got an email with information that the company has new owners, and I got my products from Oct/2025!!! Amazing recovery!
Good products, and I am happy to be able to continue buying from Yumi Nutrition

Réponse de Yumi Nutrition
Thank you to the new CEO and his team all missing orders are being shipped with some already received.
Now this is what we call excellent customer service just like in the past. Massive thank you for keeping your word.

Réponse de Yumi Nutrition
I left a bad review saying I never received the gummies I ordered in September but today they turn up! Really weird

Réponse de Yumi Nutrition
Products recieved and an explanation as to what’s happened.
Thank you so much Yumi

Réponse de Yumi Nutrition
Ordered in August 2025 and never received the order complained and got my postage refunded straight away on 1st September but then have never heard or received anything now their domain is gone and my email has been returned confirming this!

Réponse de Yumi Nutrition
Same problem as others have mentioned. I used to order from this company on Amazon with no problems. As they no longer seemed to have the gummies in stock, I went via the company website. Placed an order on 28th October and the money went out of my account. Had a confirmation email but no goods were despatched. I emailed on 08 November to chase but no reply and now my emails bounce back and the company email is not recognised. I assume the company has gone into administration but a response would have been nice. I later received a full apology from the new CEO, who stated he was working hard to get things back on track, so I am prepared to try again in future.

Réponse de Yumi Nutrition
I.ve used them in the past quite a few times. Had a email 2 days ago for their melatonin and click on it and its not their site ,so why are emails still being sent out to buy when they gone out of business. In past they was great ,best gummies around buy from biovea now very fast delivery from them.
Good to know your back in business. Hopefully can get the melatonin from you now.

Réponse de Yumi Nutrition
I ordered in September still no deliver and they don’t reply to emails and then they have the cheek to email me tonight with a buy 1 get 1 free on sleep gummies
Update as of 20/11/24- website has gone now
Update 23/01/2026
I wanted to come on and update my review with what’s happened so far,
I have received my order from September and have had direct contact with the new owners of Yumi, he has apologised and explained what happened and has given a gesture. I think he has done everything he can to make amends, I understand this is after the fact but sometimes this can’t be helped.
Even after all of this I will still be be ordering from Yumi.

Réponse de Yumi Nutrition
Placed order and they never showed and can not get response for my money back. Do not order.

Réponse de Yumi Nutrition
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