Zebra Finance Avis 4

Season ticket.
Everything was going really smoothly, until three games before the end of the season, me and my partner went to a game and was refused entry, this happened three games in a row despite being told everything is fine with my account.
I make Zebra aware, fast forward a month I now have a default on my name for unpaid charges.
Why would I pay for a service I never got, and the embarrassment to go with it.

Zebra have been notified a minimum 20 times.

Last year i did a season ticket with my son, everything was fine, changed payment date and paid each month on the last month payment didn't go through as they saying it was more than what was agreed as their was a admin fee to be added for the change of payment date, which i challenged them on they said they would listen to the call this was in dec my account was blocked meaning i couldn't take my son to see is favorite team, i had to pay for the ticket myself this took 3 months before they said they hadn't listen to the call by april they had and said they nothing was mentioned but said i still need to pay and the changes this was beginning of may meaning i paid for whole season but only used half and i had go and pay for the matches myself, no help no contact no way is this fair don't use them

Company are chasing arrears for a previous tenant who left in 2015 - they are constantly sending letters despite my phone call and several emails notifying them that the tenant does not live here and even giving them the forwarding address for the tenant. They are unprepared to take any action - very unhelpful company

Horrendous company. £25 fee for a letter when I changed my direct debit date? Rude, unpleasant and a nightmare to deal with.