ZeroMax Moving and Storage  Avis 141

My experience with Zeromax was a great one. On time, with no headache or even effort on my part. I recommend them highly if you're looking to get the job done.

These guys are fast and efficient and punctual. And the price i paid was amazing.

They were punctual, patient and they were very organized. I will refer them to other clients

Great experience. Way smoother than expected. The two movers were quick, communicative and to the point. I wasn't present at the destination but the movers delivered everything and set it all up as instructed as if I was there. Will definitely be in touch for my next NYC move.

They did a great job. Moved everything super quick with no issues and helped put everything back together at my new address. I would highly recommend using zero max moving

The company services were very professional and look forward to doing business with you again

My experience with ZeroMax was great because the movers came on time and handled the goods with great professionalism. They are also very respectful courteous and have great understanding of the customer needs. I would highlyy recommend them to anyone needing their services.

The moving men was very professional I like the way they came in and moved my boxes out very carefully they wrapped my furniture very properly I will recommend this moving company and I will use them again

I loved everything about working with Zeromax. They showed up right on time, knew exactly what to do in a tricky situation, and got my fridge to its new location in great time. The fridge was expertly wrapped and reassembled perfectly. Highly recommend working with Zeromax!!

AVOID AT ALL COSTS This company came recommended to me by a colleague. I wanted a mover to help with an in town move of my 300 square foot apartment from the Upper West Side to Washington Heights. I had covid and so could not be present to supervised as they packed and moved. Since my apartment was a small studio, I was told that the move would take half a day. They were to pack and move the normal household items, one love seat, 2 Barcelona style chairs, a few end tables, and a mattress. My first clue that something was amiss was that they did not arrive at the destination for nearly 13 hours after they started. They movers indicated that they took so long because I had "many fragile items" which seemed really strange, given that I have only the usual dishes, vases, etc. Furthermore, upon opening the boxes I found them that, far from having been carefully packed, my things had just been thrown inside. For instance, an art canvas and dishes under books; wardrobe boxes filled to the top this way (see photos).

As I unpacked the picture became much bleaker. I first noticed that they had raided my medicine cabinet and had taken several controlled substances. I immediately alerted the company which did an "investigation" which consisted of asking the crew if they took the items, which they of course denied. As I unpacked further I found that several other items of value had been taken, including a watch I had just gifted myself for Christmas, valued at $1100. I informed the company of this and their response was simply that they would terminate the crew. They did not offer an apology or suggest any sort of remedy. To wrap this awful experience up, I quickly realized that a sizeable number of items had never even been moved! Initially the company wanted to send THE SAME CREW to finish the job! I demanded a new crew to which they stated they would have to charge me extra for. After the watch turned up missing they agreed to send a new crew for no additional charge but at that point I just couldn't trust them anywhere near me, my stuff or the other tenants.

All this was reported to the police, of course. They suggested that the crew likely took my items to a separate location to sift through for valuables, which caused the disarray of the packing and accounted for the extreme length of time. Likely, however, I will never see my things again. This has been, by far the worst and most traumatic moving experience I have ever had.

Thank you! ZeroMax Moving and Storage. These guys a pro. I highly recommend them. Especially thanks to Sam and his team for the excellent service.

Alex and his teammate, who, unfortunately I cannot recall his name, were absolutely the best. Not only were they on time, they were patient, understanding, and extremely friendly. Alex would always make sure that they were placing the right items in the right room and I appreciated their overall communication.

I would definitely recommend ZeroMax and plan to use their services in the future!

Very friendly and they really worked hard. I lived on the 4th floor no elevators and they really did alot of work. I will definitely use them again. I give them 10 🌟

Excellent service!

We moved from NYC to Michigan over New Years 2021 and worked with two guys both named Alex (one in the office and the other was the leader mover who came to our house to give us a quote). Both Alex's were great! They worked with us on the price and the crew was very careful with all of our stuff. They were incredibly fast and efficient as well. Everything showed up in a timely manner and was handled with care. A couple items suffered some minor damage and they refunded us a small portion of our bill which was more than fair for the minimal damage done. We would highly recommend ZeroMax Movers to anyone moving in or out of New York City. Five Stars!

Zeromax had a great price and i believe they ended up delivering more than this. There was a complication with the final destination, about the truck not being able to get close, but the Zeromax team stepped up and hired a smaller truck to get to my house on the same intended day of delivery.

Great and efficient movers. The movers were fast and they wrapped furniture very carefully; everything was in great shape when it arrived at the destination. They are also affordable compared to other companies in my area. I would recommend these movers and already have to a few of my friends!

Good crew, fair price, safe delivery of furniture and household goods in a move from LIC in NYC to Fairfield County, CT.

I would use ZeroMax again.

I had a small move - just three large pieces of furniture - but it was easy to set up and everything went well.

Although they ran late they called several times to advise. Also this worked to my advantage since the city's temporary no parking signs I paid $30 for were gone the day I needed them. As luck should have it a big enough spot opened up right in front literally 2 minutes before they arrived. No double parking anxiety. True story!

TL;DR: yeah I'd use them again.