ZeroMax Moving and Storage  Avis 141

The service was awesome, they came on time, were very efficient. Thank you for an outstanding work. I will definitely recommend and utilize the service again. Thank you

The team was efficient.
Coordinating with Isaac was quick but I did feel like the moving team were not properly informed in all areas. However, they did a great job and were easy to work with. They moved me in under an hour and everything went smoothly.

When the movers showed up over an hour late they gave a different price altogether plus what we had already paid online. They took apart a table that’s insane to put back together, stored it in my basement and left it there. Wrapped, taken apart and just there. Never again with this company

Arrived on time, courteous professional and very careful with fragile objects.

I had 2 missing items that were old and they reimbursed me for them. Their service is excellent and quite convenient.

My movers leo and kakha were a great team. I used them in August and liked them so much, I booked with them again in december for a move from New York to Pittsburgh. What I loved about my move is how fast they moved, how professional they were, and the care they had when handling my things. I couldnt ask for anything more when it comes to my movers. The one thing that could have been better was the communication with zeromax management. Robert organized my two day move, and the times that were confirmed numerous times were not honored, which made more calls back and forth on an already hectic day.

Very hard working staff. Showed up on time and worked diligently.

Amazing job and so reasonable! Can’t say enough good things!

Excellent service at a very reasonable price. Highly recommend.

Would definitely use again

Excellent service will definitely recommend

Very nice,very professional.
Good service, good price.
Thank you so much guys. 👍

It sucks and your movers are con artists who tried to hustle me for $200.

ZeroMax movers gave me a quote, then tried to raise the price within 12 hours of the initial estimate! I had already put a down payment when they told me that I’d have to give more up front. Then, they were four hours late on the day of the move! I think they double booked me, because when I called the day before to confirm, they had no record of my being scheduled to move.

They severely jeopardized my ability to complete my move that day because I was supposed to be in my new apt by 5 pm - around the time they arrived!

Horrible experience; use with caution.

They were really nice and professional. I would recommend them to anyone needing the service.

ZeroMax Moving and Storage was so wonderful!! They were on-time (even a little early!) with their arrival, they were so quick and careful with all of my boxes and furniture, and they were very courteous. A wonderful price too!! I will definitely be using them again, especially because I was so impressed at how quickly and efficiently they moved all of my things up and down my apartment walk-up. Thank you again!

Good communication, helpful and responsive team. Everything went really smoothly. Thank you ZeroMax for your help.

After living in New York for the last decade, I've moved every year or two and tried many different moving companies. This was by far the worst moving company I've ever worked with.

ZeroMax moving borders on a fraudulent business.

For weeks we sent pictures, explained in detail the move, explained we needed a big truck, three movers and we were making two stops. We received a quote, we compared it with three other companies and it was the lowest, so we booked them. The day before the move I get a call and they ask for 100% of payment upfront, I should have realized this was the red flag of a scam.

Day of the move, only two movers showed up at 11:30 am, proceeded to slowly load the truck with many cigarette breaks. Finally at 4pm EST we left the 700 square foot apt 1bedroom apt we were moving from, 4+ hours to just put the boxes and furniture in the truck.

As we get to the second stop to pick up a few more things, I get a call from the Sales person sitting the office (Alex), who proceeds to explain why he wants to charge me for more things. Some, valid we had 10 more boxes than planned. They attempted to double charge us on many items, ask for more money for any excuse they could come up with. In the middle of the move he blackmails me for more money or won't finish the move, they do this after they have already driven away with all my stuff. I cave,and pay them because it's so late, getting dark and still have a whole "move in" to complete.

We get to the house we are moving into and the mover says "I didn't know there were stairs". This time I get a call from a more junior sales person bc Alex went home, who tells me he wants more money for the stairs and admits they need three people and Alex didn't put the correct information in for the move. He tells me the guys won't unload the truck unless I let him charge my card for more. So again, I had to give them more money to complete the job

It's now 7pm, and it becomes clear they can't do the job without a third person, so after spending thousands of dollars, I have to unload the truck and fill in as the third mover. The movers were great, it's hard hard work and they got screwed by sleazy sales people who sit in an office.

The move final ends at 930pm. I gave the guys some sandwiches for dinner, a nice tip, thanked them for the work and they let me know this is very typical of their sales people in the office.

A days later, we realize they didn't give us back my tools and the cord to our peloton was missing. We called and asked for it, we're told three different times they would come to bring it back but they never showed. Finally, over a week later, they brought back my tools and made no mention of the peloton cord which was clearly lost (and isn't cheap to replace. They took no responsibility and stopped responding to us.

Zeromax moving is not flat rate, it isn't easy, it's barely a legitimate business. It's either incompetent amateurs or fraudulent blackmailers. Either way, there are so many high quality, fast, and efficient movers out there. There's no reason to add the stress of this company to the already stressful "Moving Day".

Good luck in your move! Avoid this company at all cost. If you have a similar experience, do the write thing and warn others about Zeromax.

Edit - their response 80% false. Just full on lying about the cost, numbers and days in which they didn’t return my items. All just lies to lure someone else into their scam.

This past weekend my family and I had Alex and his partner move us into our new apartment . The move was quick , professionally done and both gentlemen were extremely personable and helpful. They also gave us the best price . It was half the price of most companies . No hidden fees or extras if you’re honest with them from the beginning . They were also very easy to book .
I would use zero max again and request Alex again if he is available .
I will definitely be refer them to friends and family !!!