Zombie Vapes Avis 

This is regarding my Order: #ZOM612777
Placed on March 9th, 2026 at 7:11 pm

It's now the 12th of March, I should've received my item by now! But what makes this so frustrating is,
Still no Dispatch notice! Still no communication back from them whatsoever! And still no Tracking information provided!...

I have tried emailing the customer service email they left on the website : infovapelyfe (cannot add full email as it's not allowed)
And absolutely no reply!

I paid for 1st class upgraded delivery service via royal mail, and I'm now absolutely fuming as I have paid for a service that you've not forefield. Atleast acknowledge and perhaps compensate me on the shipping fees seming as you are in clear violation on not upholding you're end of the deal/order. I find this sevice is absolutely disgraceful and poorly managed.

I would appreciate it if you could respond back ASAP...otherwise I will have to contact my bank and report this as fruad.

Because this transaction was done by Credit card checkout, it's now made clawing back my money more difficult and a pain, and I dred having to go through this, but if I have to, I will!

(because you know... they've obviously never heard of Paypal checkout before...)

Not happy at all!
And after this.... I'm taking my business elsewhere.

It's shame... because I have been with Zombievapes since the beginning and this is how they repay their loyal customers.

IMPORTANT INFORMATION
Also,
Did some digging around and looked at their .gov and it turns out that not only their Accounts overdue since 2023, but also their Comfirmation Statement is well overdue aswell, last updated since August of 2024.

Ontop of that!
Company status
Active — Active proposal to strike off

And all of their directors have resigned from the company. So this will explain why no one is getting their orders because theirs no one who we know, running this business.
...

Yeah, I'm definitely not ordering from here ever again.
Something is screaming fraudulent activity... great! So I will have to get my bank involved and report this as such.

Product is great, however support for issues is seemingly non-existant.

I have used zombie vapes liquid for years since it was an ebay store their prices, variety and delivery time is great, its one of the best vape liquids ive used (exept their mango flavours they taste like plastic) however multiple times i have had items missing and got no reply from support, thankfully they did arrive seperatly a week or so later. I have also once recieved someone elses order as well as mine and got no reply, so i have no idea if that customer got their order replaced or refunded.

So while i would (and have) recommend them, if you have an issue you've only got the hope that they've noticed the issue themselves as a solution.

Im actually disgusted with this company. I placed an order 3 days ago, its still saying unfulfilled on my account. I have emailed them yesterday and this morning and no reply, I have also sent a message on their Instagram, still no reply. And phoned their number that they provided on Facebook and the man that answered said sorry wrong number and hung up on me. I now have to wait 15 days before my bank will let me report an issue. Im seriously not happy and I will be passing this over to Trading standards as I believe this is a scam. And a rogue Traider

Quick delivery

Had some problems with delivery but all sorted. Happy with products received, highly recommend the place

Fraud. You’ll get anything!
This is a shameful family fraud being run by some thugs. I paid for 48 hour delivery and have got nothing after 15 days.
Have raised the matter to the bank but am not hopeful

Have been buying of this company for over 5 years now
Allways excellent service

User friendly website, easy ordering process and competitive prices. Posted and delivered really fast. Great products, eliquids are great quality and flavours match description. Would highly recommend.

I always buy my vape juices from zombie vapes great products and an amazing company

Great company, used them for years, great products and prices

Was worried about placing first order but presently surprised order received in good time and strength avaliable has work wonders . Definitely will be ordering again

Seller deleted my review AND BLOCKED ME on their WhatsApp how disgusting! I told the seller I selected the wrong address the seller ignored every single one of my messages DECLINED MY CANCELLATION EVEN THO HE HAD NOT SENT IT 🤢🤢🤢 (THIS IS THE SECOND TIME) i told the pervert it was a minors house that I accidentally put in and he continued to send it their so now I Have no flipping vape and CANT GET MY MONEY BACK DISGUSTING COMPANY.

Placed 3 order and never completed any of them no phone numbers bounced emails DONT send them your money totally disgusting service nonexistent! Had to go through my bank for a refund. Shame I’ve used zombie vapes for 3 years never a problem before but never again

Excellent service price flavours well worth the money

Brilliant service and always quick delivery.

Great service.
Easy ordering on line, I always buy X3 100ml and then qualify for free 2nd class delivery.
I don't bother shopping around because I'm more than happy with service, the price and love the flavours

I ordered on 21st october and i still havent received my order and i have had no contact from them either. No apology. No replacement or refund.
Worst customer service ever.

Was delivered within 24 hours using 1st class mail. Big order but also given some freebies which was much appreciated.

AVOID! Absolutely terrible service and don’t expect to speak to anyone about any issues with your order. The items I ordered took over a week to actually arrive and that was after sending numerous texts (emails get returned!) and upon arrival they had sent incorrect items so I asked for an exchange/ replacement and have heard nothing so will never use again and written the money off as clearly will not be getting a reply. Do not use this company!