After a week no one answered my request of support I paid lifetime... online support (chatbot) completely useless...bots have issues you don't get manuals neither support...so disappointed...
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ich finde diesen Bot genial, er macht gute Profite, hätte ich nie geglaubt! Habe schon einige getestet, aber XAUBOT ist meiner Meinung nach der einzigste zuverlässigste! Ich hatte am Anfang auch Probl... Voir plus
L'entreprise a répondu
XAUBOT använder en extremt riskabel tradingstrategi. Eftersom det är en ren Martingale bot som lägger trades i motsatt kursriktning. Allteftersom kursen fortsätter i samma riktning tas nya trades som... Voir plus
L'entreprise a répondu
A little complicated, but it works I am using XAUBOT for about five months now. At first, it was a little difficult for me to understand how it works, but there are some good guides and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
XAUBOT is an AI-driven trading bot builder designed for any market. Powered by advanced decision-making AI, it scans social media trends, news updates, and integrates ChatGPT for deeper insights.
Coordonnées de contact
0000, Dubai, Emirats Arabes Unis.
- info@xaubot.com
- xaubot.com
2,9
Moyen
106 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 69 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Used the trial version for three days…
Used the trial version for three days and all trades have been winners so far
3 décembre 2023
Réponse de XAUBOT
Dear Michael,
We greatly appreciate your generous 4-star review. we're delighted to hear that your experience with us has been enjoyable.
We continuously strive to deliver the finest tools and services for you!
trades with no SL
29 octobre 2023
Réponse de XAUBOT
Hello Dear Enzo,
We actually followed up on your reference number to investigate the issue you were experiencing.
We noticed that didn't receive an email indicating any issues.
Feel free to get in touch with us if you have any questions about Stop Loss, whether it's through email or WhatsApp.
Our consultants are available to provide you with any assistance.
We kindly ask for an honest and fair review.
Best Regards,
Crap
Crap! Hasn't made a single trade since purchase and customer service doesn't respond to emails.
Don't waste your money.
29 octobre 2023
Réponse de XAUBOT
Hello Dear Aaron,
We actually followed up on your reference number to investigate the issue you were experiencing.
Your subscription was initiated on October 29th, which indicates that you haven't yet completed a full monthly subscription period, but you chose to post a negative review on TrustPilot without giving us a chance to address any issue.
Furthermore, we reached out to you through email, and if you are dissatisfied with our service, your payment will be promptly refunded.
We kindly ask for an honest and fair review.
Best Regards,
Dangerous EA
The system lacks draw down control even though the users claim 8 to 15 draw down the last week of September was horrible the grid/martingale feature should be a option to turn off and while the system should focus on trend trades and precision. I'm making reference to the regular XAUBOT not pro but I did extensive backtesting with Pro I'm not impressive one bit.
27 septembre 2023
Réponse de XAUBOT
Hello Dear John
Thank you for your feedback.
We actually followed up on your reference number to investigate the issue you were experiencing.
It appears that you've acquired our free version of XAUBOT Pro , and we noticed that didn't receive an email indicating any issues.
Allow us to explain the functioning of our bot, If you are familiar with Martingale strategy, you know that enters the second level twice as much as the first level but our bot, opens the same size trades if the signals received dictate it to.
In the worst case scenario, it reaches the maximum drawdown and the stop is set.
In fact, it's a swing trade and not a scalp that closes the trade quickly with a stop loss.
You haven't completed a 14-day trial yet, but you chose to post a negative review on TrustPilot without giving us a chance to address any issues.
Additionally, you will receive a backtest file for all currencies for PRO version, Please make sure to review it thoroughly, as it will provide valuable insights for managing your bot with those specific settings.
We kindly ask for an honest and fair review.
Best Regards,
Doesn't work
28 septembre 2023
Réponse de XAUBOT
Hello Dear Marek,
We are sorry that you have had to face such an experience.
We actually followed up on your reference number to investigate the issue you were experiencing.
We noticed that didn't receive an email indicating any issues.
Please email our support team at info@xaubot.com and we will be more than happy to resolve any issue.
All the best
It would be in a massive drawdown now…
It would be in a massive drawdown now if my Equity Drawdown had not saved me.
28 septembre 2023
Réponse de XAUBOT
Dear Thomas,
We are sorry to see you feel this way.
As you know, all the bot's settings will be completely adjustable.
You will even have the option to limit its involvement to no more than 20% of your capital. We've taken these precautions to ensure your complete security.
Please send us an email at info@xaubot.com so we can provide you the help you might require
Best regards,
Zero trades
28 septembre 2023
Réponse de XAUBOT
Hello Dear Alireza,
We are sorry that you have had to face such an experience.
We actually followed up on your reference number to investigate the issue you were experiencing.
We noticed that didn't receive an email indicating any issues.
Please email our support team at info@xaubot.com and we will be more than happy to resolve any issue.
All the best
Impressed
Been running the 15 day trial of XAUBOT on a demo account and am quite impressed with the results. It made 13 trades over that time with no losing trades. A fairly small sample size but still quite impressive.
26 septembre 2023
Avis spontané
Réponse de XAUBOT
Greetings!
We greatly appreciate your generous 5-star review. We are committed to continuously enhancing our bot to ensure your satisfaction.
Best regards,
I have had a great experience with both…
I have had a great experience with both the customer service and the performance of the bot. Great job team at XAUBOT!!
22 septembre 2023
Avis spontané
Réponse de XAUBOT
Thank you for your kind words!
We greatly appreciate your generous 5-star review. We are committed to continuously enhancing our bot to ensure your satisfaction.
Best regards,
Xaubot, it makes money
I have used xaubot for some time. Now am waiting for the new release from the updated version. Till now the trades it made are good. It can go in drawdown. But am using the medium risk setting with a fixed lot size. The price is good. The service is good. The only negative thing is that it doesn't show a stoploss on sell. The people behind the xaubot told me that it's available in the updated version. I need that for my funded account. For the rest, am satisfied with the bot. And now am waiting for the update version.
30 août 2023
Avis spontané
Réponse de XAUBOT
Thank you for your honest feedback,
We have incorporated your valuable feedback into the new version, allowing you to activate it if you want to show the stop loss.
Best regards,
Very Happy
I've been using Xaubot for a while now & I must say I'm pleasantly surprised at the success.
I use it on the high risk settings, and find that the drawdown is still very manageable and the profits acceptable. Customer service has has been at a good standard.
Many thanks
18 septembre 2023
Avis spontané
Réponse de XAUBOT
Thank you for your kind words!
We greatly appreciate your generous 5-star review. We are committed to continuously enhancing our bot to ensure your satisfaction.
Best regards,
Impeccable Customer Service
Impeccable customer service! XAUBOT team helped with resolving issues, did a follow up and provided A1 service that you normally dont receive. Thank You Team and Happy 1st anniversary looking forward to celebrating many more anniversaries with the XAUBOT!
15 septembre 2023
Avis spontané
Réponse de XAUBOT
Dear Dulani
Thank you for your kind words!
We greatly appreciate your generous 5-star review. We are committed to continuously enhancing our bot to ensure your satisfaction.
Best regards,
Something. Nice . Finally ..
I have been blessed to see a reliable metal robot That this robot is handling a volatile transient amrket and range bound zones quite decently beside looking forward to more of it new launches in this year .
17 septembre 2023
Avis spontané
Réponse de XAUBOT
Hello!
We appreciate your feedback, and we take pride in having satisfied customers like you!
Best regards,
XAUBOT the EA to trust for gold…
XAUBOT is a great EA to trust your gold trades to.
Very happy with the performance so far. Only seldomly opens a grid, 95+% of the positions close directly without opening a second position.
Very pleasant support that is helpful and fast with response to questions.
I can only recommend!
17 septembre 2023
Avis spontané
Réponse de XAUBOT
Thank you for your honest review.
We appreciate your feedback, and we take pride in having satisfied customers like you!
Best regards,
Good experience with the XAUBOT so far
At the moment I am using the XAUBOT in the trial phase. The bot has done a few trades and most of them are profitable until now. The customer support gives you the necessary advice, if you have questions. Also a pdf-manual is included (with detailed instructions). AI in the risk management system of the bot is reducing the risk and you can specify the risk level (low, medium, high) and the possible drawdown in the settings of the bot.
You can test the XAUBOT for free. Would recommend trying it yourself !
16 septembre 2023
Avis spontané
Réponse de XAUBOT
Thank you for your honest review.
We appreciate your feedback, and we take pride in having satisfied customers like you!
Best regards,
It's a great bot with a higher price tag
I am amazed that they let people try their bots for free. The concept of the product is great. I had positive results with them for the first week of testing. I also love their support when I encounter problems however feels like the bot execution is not that great. I am amazed that the bot knows when to break even when it’s running a profit. But recently the price went against the first trade and made a second trade which is also going against the current trend in the market. I was expecting Xaubot to cut loss and move on to recover the lost trade but it did not. Instead, now it’s like $176 lost in a $5000 account when I end my trial with them. I was testing this bot in a prop firm environment and looks like it will not work out that way. If someone will have to pay the subscription plan every month or maybe 6 months and face this large drawdown. It might just hit the drawdown limitation and lose the account and it’s also going to be hard to profit from it. And I believe it's gonna be hard to break even the cost of the bot before making all the trades profitable unless traders are using a larger account size which may not be the case for beginner traders. I understand that the market is very volatile and this review is not meant to prevent people from getting their bot and hopefully making a better product in the future, by then when the bot is able to make a nice profit after the cost of the bot. I will be very happy to test them again! In the Xau market. It's actually not easy to trade and considering they are making a bot to help traders to earn some passive, I will say that they did a great job.
16 septembre 2023
Avis spontané
Réponse de XAUBOT
Thank you for your completely review for clarification other customers.
We appreciate your feedback, and we take pride in having satisfied customers like you!
Best regards,
The customer support was top notch!
The customer support was top notch! And the not works! Did a demo account and so far so good! Will plan to install it on my real account.
15 septembre 2023
Avis spontané
Réponse de XAUBOT
Dear Valentino,
Thank you for your feedback
We appreciate your feedback, and we take pride in having satisfied customers like you!
Best regards,
extremely excited about xaubot pro😍 and…
extremely excited about xaubot pro😍 and waiting for it🙃🙃🙃
1 octobre 2022
Avis spontané
Réponse de XAUBOT
Dear Parisa,
Thank you for your kind words!
We appreciate your feedback, and we take pride in having satisfied customers like you!
Best regards,
Réponse de XAUBOT
Thank you for your feedback!
We are committed to continuously enhancing our bot to ensure your satisfaction.
Best regards,
The safest!!
2 août 2023
Avis spontané
Réponse de XAUBOT
Thank you for your feedback!
We are committed to continuously enhancing our bot to ensure your satisfaction.
Best regards,
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