Xprizo Avis 

We integrated Xprizo’s payment solution into our platform as a merchant via API. We have now been waiting for several months to receive our outstanding balance of more than €15,000.

Since May, we have repeatedly requested updates regarding our payout. Instead of receiving concrete solutions or binding payment dates, we are continuously given the same explanations: the payment is being reviewed, they are waiting for the acquirer, or the bank has not yet released the funds. Deadlines that were provided were not met, and in many cases, no specific payment date was given at all.

Communication has been extremely slow and one-sided. We have to constantly follow up just to receive any response. Despite repeated assurances, the funds remain unpaid to this day. Due to this unreliable conduct, we were forced to disable Xprizo on our platform and terminate the cooperation.

For us as a merchant, this means that a five-figure balance remains blocked, with no clear indication of when—or whether—we will receive our money. A payment service provider must operate transparently and pay out merchant funds reliably. In our experience, neither has been the case here.

Conclusion: At present, we cannot recommend Xprizo under any circumstances. We will update this review once our outstanding balance has been paid in full.

This guys are like scammers. They will collect your money then on pay day they tell you that agreement (which you never saw) requires minimum settlement of $10,000. They will never pay you.
Also, they take 10% and say it's reserve amount, for 6 months. That is in addition to 6% charge per transaction. Avoid these people. You will never get your money. They pretend to be from UAE.

I developed a marketplace and registered with this platform expecting smooth operations, but the experience has been extremely frustrating.

It has now been over 60 days, and we are unable to access our funds. This has made it impossible for us to pay our suppliers and sellers. Despite multiple attempts to reach out and resolve the issue, we have received no meaningful response.

The most concerning part is that they claim this situation is “part of what we signed,” yet this was never made clear in a practical or transparent way. Holding funds for this long without proper communication is unacceptable and damaging to businesses relying on timely payments.

If you come across this platform before signing up, please proceed with caution—or better yet, avoid it entirely.

Great digital wallet in Kenya and UAE. Fast and easy to transfer money online from UAE back to Kenya. No transaction fees when sending from wallet to wallet.