Best money I’ve spent on skills training. Everything was too notch, well organized, excellent support system. Gigi my trainer was incredibly supportive and thorough with her students. I even perso... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've love my education experience with Xtreme Lashes. From start to finish, I've received plenty of support and interaction with various staff members. But the classes themselves were so great! My ed... Voir plus
L'entreprise a répondu
I have loved Xtreme Lashes for a few years now and stand behind the brand however the last year have been a little dissatisfied with the shipping. I understand the last couple of years have taken a to... Voir plus
L'entreprise a répondu
I initially had difficulty in ordering on line as I had questions concerning product I was interested in purchasing. When I called Monday , the customer service young man, I wish I remembered his... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Xtreme Lashes by Jo Mousselli was founded in 2005 by former Pediatric ICU nurse, Jo Mousselli, RN, BSN, and her family. Xtreme Lashes has pioneered the eyelash extension industry globally and continues to innovate the beauty industry. Kickstart your rewarding and profitable career with Xtreme Lashes eyelash extensions training. We offer eyelash extension certification for beginner, intermediate, and advanced lash stylists! Give your clients longer, fuller, darker and more voluminous lifted lashes using our extensive line of high-performance eyelash extensions supplies. Generate thousands of dollars in profit utilizing Xtreme Lashes’ comprehensive eyelash extension kits to complete hundreds of lash applications! Extend the life of your clients’ Xtreme Lashes Semi Permanent eyelash extensions with eyelash extension compatible aftercare and cosmetics products developed by Registered Nurse Jo Mousselli and a team of scientists, chemists, engineers, professional lash stylists, and quality control experts. Xtreme Lashes professional supplies and aftercare products are formulated to combine science and nature at the highest concentration to achieve maximum efficacy, as well as nourish, rejuvenate, and Extend Your Beauty™.
Coordonnées de contact
2170 Buckthorn Place Suite 350, 77380, The Woodlands, Etats-Unis
- 877-244-5274
- Info@xtremelashes.com
- xtremelashes.com
4,6
Excellent
800 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Xtreme Lashes by Jo Mousselli
Thank you. We have great appreciation when our clients express that they like our product. You are so appreciated.
We also pride ourselves on fast and accurate shipping. In many cases, we provide same day shipping when orders are placed earlier in the day.
In your specific case, I see your order was placed at 9:30 pm on Thursday, July 21. It shipped the very next day on Friday using express 2nd day delivery. It was delivered to you at 12:38 pm on Tuesday, which is two business days from our shipping date.
While we would consider this on-time performance for our free shipping service, we do have expedited overnight shipping, and even overnight Saturday delivery shipping for a modest charge, which you can select while checking out.
We regret that we failed to meet your expectations on delivery time. We hope to always fully meet or exceed your expectations and hope to continue to earn your business.
Simply the best!
Where it comes to my eyes I only want the very best. That’s why I use xtremelash products. I’ve tried others and always come back to xtremelash!
25 août 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank so much for your glowing review, Grace! We appreciate your loyalty to Xtreme Lashes!
We had a bad batch of adhesive and…
We had a bad batch of adhesive and emailed the company for an exchange. After answering some questions, they sent us over a new adhesive at a timely manner and at no cost to us.
19 août 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank you, Renee, for your kind words! Xtreme Lashes strives to provide legendary customer service to all of our stylists. We appreciate you!
Great Customer Service
Great Customer Service. Not many companies care about their customers like Xtreme Lashes.
18 août 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank you, Deanna. We appreciate your glowing review! We strive to provide legendary customer service to all of our clients!
Very good product and prodcut quality…
Very good product and prodcut quality was good. Also very good packaging
15 août 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank you Heejin for your very positive review of our omni volume lashes ,
All products from Xterem are amazing…
All products from Xterem are amazing with the best quality.
12 août 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank you for your very positive review about our products
Highly recommend Xtreme Lashes!
I’ve been using Xtreme Lashes products for my lash studio many years. I love their products and customer service, especially Ms. Dee Zizzo. She does very good job, taking any problems that I need. She is professional and absolute best for your business. I would strongly recommend Xtreme Lashes to anyone!
12 août 2022
Avis spontané
Réponse de Xtreme Lashes by Jo Mousselli
Thanks so much for your positive review :).
I love to use all xtreme products ❤️
12 août 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank you Khadije for your positive review
Réponse de Xtreme Lashes by Jo Mousselli
Thank you, for your glowing response Casie! We appreciate you!
Réponse de Xtreme Lashes by Jo Mousselli
Thank you, Lisa. We appreciate your glowing review and your loyalty!
Good product
Great! I’ve been using XTREME for about 6 years now. I have been struggling with the fact they don’t have alot of lashes in matte anymore and their sensitive adhesive hasn’t been lasting to where I have to find other products to have better retention
17 juillet 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thanks for your review. We'd love to provide a better experience moving forward. Please call 877-244-5274 to speak with a Customer Success Manager. We're available 7 days a week.
Réponse de Xtreme Lashes by Jo Mousselli
Thank you Rachael for your positive review of our omni lashes. Enjoy hearing they are best you've tried
Excellence at its Best
Excellence at its Best! Quality at its highest standard!
Always impressed and satisfied with this Company and customer service.
7 juillet 2022
Avis spontané
Réponse de Xtreme Lashes by Jo Mousselli
Thanks so much for your review. We strive to remain the 1-stop shop for everything lashes!
Réponse de Xtreme Lashes by Jo Mousselli
Thanks for your review. We'd love to provide a better experience moving forward. Please call 877-244-5274 to speak with a Customer Success Manager. We're available 7 days a week.
Wonderful technicians, as well as products.
I have used your extreme lash extensions for a couple of y7ears about 5 years
and I have had two experienced lash technicians Rhondi, and Marc. I also have
used your after care products. I used use a a product that you discontinued and
wish you would bring it back-I used it to coat my lashes before I would apply
your mascara. I also want to thank you for making me look a lot younger than
I AM. Thanks again.
26 juin 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank you Donna we appreciate you very positive review.
GiGi was amazing!!!!
GiGi was amazing & we laughed a lot together! She was sweet, kind, down to earth, very patient, & a great cheerleader. She answered a lot of questions & didn’t ever make you feel left behind. I am so glad I decided to train with Xtreme~ I will never forget GiGi.. thank you for everything, cheering me on, & being the best teacher ever! 💓
I really hope you treat yourself to a Consuela Bag GiGi~ you deserve it!
24 juin 2022
Avis spontané
Réponse de Xtreme Lashes by Jo Mousselli
Thanks Amber. It's all about the experience! Let us know how things have been going! 877-BIG-LASH.
Réponse de Xtreme Lashes by Jo Mousselli
Thank you Vivi we appreciate your positive review about our hydrating under eye patches.
Anh has been great!!!!
Anh has been very helpful throughout the entire process, and she was very good at following up with me to ensure that I received what i wanted from training. She is very prompt to provide feedback to any questions that I've had, and her customer service skills are excellent.
16 juin 2022
Avis spontané
Réponse de Xtreme Lashes by Jo Mousselli
Thank you, for this glowing review Latoya! I appreciate your kind words, and can't wait to see how we can work together to grow your lash business! I am thrilled, to see that I was able to help you prepare for your training!
You know in the beginning when I…
You know in the beginning when I started buying from your company I was really very impressed of the quality of your product and actually I still am but what has turned me off is you change the structure for the amount of purchases you make towards a discount. Which has given me a call to action to look at other companies. The infinity lashes were disappointment and I feel that your customer service has really taken a step back
13 juin 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank you for your comments. Xtreme Lashes rewards its clients with the Inventory Savings Program. The more you buy, the higher your discount. It is our way of showing you our sincere appreciation. In the past, we provided you the best discount, based on your QUARTERLY or ANNUAL purchases, whichever provided you with the highest discount. However, we had feedback from customers who wanted a quicker way to earn higher discounts. We responded to this by now calculating your account discount based on your MONTHLY or ANNUAL purchases, whichever provides you with the higher discount. Many of our clients prefer this quicker way to earn higher discounts. Our new Infinity Lashes are loved by many of our stylists. And our Customer Success Managers always strive to support you and help you in anyway. I am so sorry that we have fallen short of your expectations. I know our CS Manager reached out to you recently to better understand your concerns. We plan to continue to provide the highest quality products, training and customer service that we can. We very much appreciate your past business and do hope that we can continue to earn your business in the future. Please be on the lookout for new product launches coming soon!
Fast delivery great products
13 juin 2022
Réponse de Xtreme Lashes by Jo Mousselli
Thank you Sherrie. We strive to bring you only the best of products as quickly as possible to you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.